After lasted update, UPS support broke

[Sean Hafeez]

So after I updated to the latest SCALE GA my working UPS does not work any more.

Code:

root@barrel[~]# dmesg | grep UPS
[    3.143097] usb 1-1: Product: Back-UPS XS 1500G FW:866.L8 .D USB FW:L8
[    3.173394] hid-generic 0003:051D:0002.0001: hiddev0,hidraw0: USB HID v1.00 Device [American Power Conversion Back-UPS XS 1500G FW:866.L8 .D USB FW:L8 ] on usb-0000:00:15.0-1/input0

Code:

Mar 27 13:56:30 barrel usbhid-ups[6524]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround
Mar 27 13:56:32 barrel usbhid-ups[6524]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround
Mar 27 13:56:33 barrel upsmon[6601]: Poll UPS [ups@localhost:3493] failed - Data stale
Mar 27 13:56:34 barrel usbhid-ups[6524]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround
Mar 27 13:56:36 barrel usbhid-ups[6524]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround

Now if I stop and start the services, it gets worse.

Code:

2022-03-27T14:11:08-07:00 barrel upsmon[44179]: Poll UPS [ups@localhost:3493] failed - Driver not connected
2022-03-27T14:11:13-07:00 barrel upsmon[44179]: Poll UPS [ups@localhost:3493] failed - Driver not connected
2022-03-27T14:11:18-07:00 barrel upsmon[44179]: Poll UPS [ups@localhost:3493] failed - Driver not connected
2022-03-27T14:11:18-07:00 barrel upssched[44184]: Timer queue empty, exiting
2022-03-27T14:11:23-07:00 barrel upsmon[44179]: Poll UPS [ups@localhost:3493] failed - Driver not connected

If I want to get back to the first set of error and have the driver connect I have to REBOOT the system.

Anyone?

 

[elvisimprsntr]

What version of SCALE are you running?

Seems there were some issues with some of the nightlies, which appear to have been pulled.

UPS Service Access Denied

I have been running NUT server on my Scale host for some time. My Scale host runs the nightly builds and is currently on TrueNAS-SCALE-22.12-MASTER-20220327-112906. The UPS is a Cyber Power There are 4 clients talking to the Scale NUT server and it has been working well. Today I noticed a NUT...

www.truenas.com

 

[Sean Hafeez]

Not a nightly

TrueNAS-SCALE-22.02.0.1

 

[elvisimprsntr]

@Sean Hafeez

Submit a bug report then.

https://jira.ixsystems.com/secure/Dashboard.jspa

 

[Yamon234]

@Sean Hafeez Is your UPS working again on the latest update? (TrueNAS-SCALE-22.02.2)
On the last version I spent so much time trying to get my UPS to work but ended up giving up because no matter what I did I couldn't get the system to gracefully shutdown while on UPS.
I'm curious if there was just a UPS issue in the last version and I should try again.

Thanks!