UPS/Nut: Login on UPS [ups@router:3493] failed - got [ERR ACCESS-DENIED]

[rmccullough]

I have my UPS connected to my pfSense router. It seems to be configured properly and the status is able to be monitored there.

However, I am getting these errors in my /var/log/messages:

Code:

May 19 08:27:40 freenas 1 2022-05-19T08:27:40.833515-06:00 freenas.local collectd 80463 - - nut plugin: nut_read: upscli_list_start (ups) failed: Server disconnected
May 19 08:27:43 freenas 1 2022-05-19T08:27:43.861438-06:00 freenas.local upsmon 80369 - - Poll UPS [ups@router:3493] failed - Server disconnected
May 19 08:27:43 freenas 1 2022-05-19T08:27:43.861467-06:00 freenas.local upsmon 80369 - - Communications with UPS ups@router:3493 lost
May 19 08:27:48 freenas 1 2022-05-19T08:27:48.874558-06:00 freenas.local upsmon 80369 - - Login on UPS [ups@router:3493] failed - got [ERR ACCESS-DENIED]
May 19 08:27:53 freenas 1 2022-05-19T08:27:53.909989-06:00 freenas.local upsmon 80369 - - Communications with UPS ups@router:3493 established

However, I can pull the status from my TrueNAS server:

Code:

root@freenas[/usr/local/etc/nut]# upsc ups@router
battery.charge: 100
battery.charge.low: 10
battery.charge.warning: 20
battery.mfr.date: CPS
battery.runtime: 1417
battery.runtime.low: 300
battery.type: PbAcid
battery.voltage: 27.0
battery.voltage.nominal: 24
device.mfr: CPS
device.model: CP1500AVRLCDa
device.serial: CXEJP2006797
device.type: ups
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.synchronous: no
driver.version: 2.7.4
driver.version.data: CyberPower HID 0.4
driver.version.internal: 0.41
input.voltage: 120.0
input.voltage.nominal: 120
output.voltage: 136.0
ups.beeper.status: enabled
ups.delay.shutdown: 20
ups.delay.start: 30
ups.load: 27
ups.mfr: CPS
ups.model: CP1500AVRLCDa
ups.productid: 0501
ups.realpower.nominal: 900
ups.serial: CXEJP2006797
ups.status: OL
ups.test.result: No test initiated
ups.timer.shutdown: -60
ups.timer.start: -60
ups.vendorid: 0764

Any idea why I am getting these disconnect errors?

 

[Redcoat]

I see the same thing - and after any TrueNAS server reboot I must restart the UPS service in pfsense to get the "established" status.

 

[rmccullough]

I think it has stabilized once I added a slave user to upsd.users on my pfSense router and added the LISTEN command to upsd.conf.

 

[Redcoat]

I think it has stabilized once I added a slave user to upsd.users on my pfSense router and added the LISTEN command to upsd.conf.

Yes, I already have those. I just have to remember to restart the service after the infrequent reboots of my two slaved TrueNAS boxes