cannot connect to share

[Torchwood007]

I have had to do a reinstall of TrueNas Scale on my Dell R720XD server - imported the previous RAID 5 which is there and setup a new user to connect to it. When I try to connect via Windows to Map Network Drive, it says it's not available even though I am inputting the correct username and password that I set up for it

Any ideas please

Thanks

 

[jgreco]

I hope you're not using a hardware RAID5. If you *meant* RAIDZ1, then we're fine.

See:

What's all the noise about HBAs, and why can't I use a RAID controller?

1) An HBA is a Host Bus Adapter. This is a controller that allows SAS and SATA devices to be attached to, and communicate directly with, a server. RAID controllers typically aggregate several disks into a Virtual Disk abstraction of some sort...

www.truenas.com

and

Terminology and Abbreviations Primer

We realize that new users have a lot to learn when they come to FreeNAS. There's a certain amount of confusion added to discussions when users pick random/approximate terms to describe things. I've spent a lot of time quietly trying to translate terms on the reader's side when reading posts...

www.truenas.com

and setup a new user to connect to it. When I try to connect via Windows to Map Network Drive, it says it's not available even though I am inputting the correct username and password that I set up for it

Did you actually do a new user, or are you trying to use "root"? Recent FreeNAS/TrueNAS no longer allow "root" as a SMB user for security issues.

 

[Torchwood007]

I created a new user and have tried to connect but it won't let me - my raid 5 on the other 11 drives is intact and I can see the share but can't connect to it via windows Map Network Drive