Failed SATA card, now drive issue

IanWor

Dabbler
Joined
Dec 7, 2013
Messages
30
Hi all

I had a SATA card fail and when I put in a new one I may have not put all of the drive cables back in the correct place. Now I am getting the following issues:
One of the pools is
There is a continuous errors being shown to stdout -

CAM Status SCSI Status error
SCSI Status: Check Condition
SCSI sense: MEDIUM ERROR asc:11,0 (unrecoverable read error)
Error 5, Unretryable error
READ(10). CDB: 28 00 00 00 00 a0 00 00 e0 00
CAM Status SCSI Status error
SCSI Status: Check Condition
SCSI sense: MEDIUM ERROR asc:11,0 (unrecoverable read error)
Error 5, Unretryable error
READ(10). CDB: 28 00 00 00 02 20 00 00 e0 00

and then it repeats.

System info:
OS Version:
FreeNAS-11.2-U8
(Build Date: Feb 14, 2020 15:55)
Processor:
Intel(R) Core(TM) i3-6100 CPU @ 3.70GHz (4 cores)
Memory:
32 GiB

Anyone got any ideas how I can fix this? I am thinking that if I could remove all of the drives and then re-import the pool or something like that?

Any help apreciated!

I
 

sretalla

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Jan 1, 2016
Messages
9,700
I may have not put all of the drive cables back in the correct place.
Order of the disks is not important, but good connection is. Check that the cables (and SATA card) are all seated well and that power is properly connected to all disks.

If you confirm all is well connected and still see those errors, you can remove the drives one by one until you see no errors... you will need to build an understanding of which component is actually bad.

ALso what do you see from zpool status -v and zpool import ?
 

IanWor

Dabbler
Joined
Dec 7, 2013
Messages
30
Order of the disks is not important, but good connection is. Check that the cables (and SATA card) are all seated well and that power is properly connected to all disks.

If you confirm all is well connected and still see those errors, you can remove the drives one by one until you see no errors... you will need to build an understanding of which component is actually bad.

ALso what do you see from zpool status -v and zpool import ?

zpool status -v gives me the following:

Pool Super
State UNAVAIL
status: one or more devices could not be opened. There are insufficient
replicas for the pool to continue functioning.
action: Attach the missing device and online it using 'zpool online'
see: http://illumos.org/msg/ZFS-8000-3C
scan: non requested
config:
Name State
Super UNAVAIL
raidz1-0 UNAVAIL
399718213965644838 REMOVED 0 0 0 was /dev/ada1p2
9631550950436109458 UNAVAIL 0 0 0 was /dev/gptod/ce504fa6-2b94-11e7-a601-708bcd8044d3
3001016958491469612 UNAVAIL 0 0 0 was /dev/gptod/cf15ee63-2b94-11e7-a601-708bcd8044d3

zpool import just returns to the prompt.

Thanks for the help!

I
 

sretalla

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Jan 1, 2016
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OK, so your disk ada1 was kicked out of the pool and the other 2 disks are missing/unavailable, but the system is fine to just wait for it all to come back (assuming you can get those disks connected again), so no need to do anything on the FreeNAS end just yet.

What we need to understand is what's going on with those disks and the controller...

Can you be a lot more specific about what's installed and connected? Describe hardware models numbers, etc.
 

IanWor

Dabbler
Joined
Dec 7, 2013
Messages
30
Hey thanks for the help so far. I will pull things down and check all of the connections. Of the top of my head, for the Super pool it is just 2 x WD 3.0TB drives and a SCANDISK 32GB temp drive. It was a long time ago when I set this up!

Again, really appreciate the assist.

I
 

pschatz100

Guru
Joined
Mar 30, 2014
Messages
1,184
While double checking data cables, check all the power cables as well.
 

c77dk

Patron
Joined
Nov 27, 2019
Messages
468
You wrote you replaced the SATA controller - is it with the same model as the old one?
Which model are we talking about?

when you've checked all the cables you can check if the disks are seen at all by doing "camcontrol devlist"
 
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