Hard drives dropping like flies

[BryanPendleton]

Let me preface by saying this is my first use of FreeNAS. Earlier this year I built the following build displayed in my signature. I had successfully install FreeNAS, but was unsure that I set things up correctly, so I brought over some experience and he help me fully set up FreeNAS and configure it for my application. It was successfully running, until the next day, when I was alerted about a "degraded storage drive". After some drama, all the drives seemed to be back on line and running in a healthy state after a couple of reboots. I come home the next day and I have the same error but on a different drive. No luck this time getting the system back up and running in a "healthy" state, so I order up a new WD Red drive. Fast forward a few days. Swap in the new drive. Perform a "replace". Select the "slot" from the drop down and BAM! all is well. I take the "bad" drive to work, and have our IT test it. He hooks it up and immediately accesses it and appears to be working fine. *shrug* I come home that evening to yet another alert. Surprise, another "degraded storage drive". These are brand new WD drives so I am banging my head against the walls. My friend didn't have any ideas other than the cables or the controller. I have put this aside for a week or so to cool off and regroup. I jumped on the other night and now the 3rd bay drive is down. Some my 3-drive raid is down to 1 drive, the recently acquired replacement WD Red drive.

So I am looking for ideas, because there does not appear to be any issues with these drives. A few things I was going to do is pick up some new SATA cable. I am also curious if heat soak could be an issue, as the drive drive are nested together in the case with minimal airflow. Then I was considering picking up a seperate SATA III controller, as my current MB only has 2 SATA III and then 2 SATA II. I hate to just throw money at this thing, but I am $500-$600 in at this point, but all I have to show for it is a "white box of frustation"

 

[anodos]

Let me preface by saying this is my first use of FreeNAS. Earlier this year I built the following build displayed in my signature. I had successfully install FreeNAS, but was unsure that I set things up correctly, so I brought over some experience and he help me fully set up FreeNAS and configure it for my application. It was successfully running, until the next day, when I was alerted about a "degraded storage drive". After some drama, all the drives seemed to be back on line and running in a healthy state after a couple of reboots. I come home the next day and I have the same error but on a different drive. No luck this time getting the system back up and running in a "healthy" state, so I order up a new WD Red drive. Fast forward a few days. Swap in the new drive. Perform a "replace". Select the "slot" from the drop down and BAM! all is well. I take the "bad" drive to work, and have our IT test it. He hooks it up and immediately accesses it and appears to be working fine. *shrug* I come home that evening to yet another alert. Surprise, another "degraded storage drive". These are brand new WD drives so I am banging my head against the walls. My friend didn't have any ideas other than the cables or the controller. I have put this aside for a week or so to cool off and regroup. I jumped on the other night and now the 3rd bay drive is down. Some my 3-drive raid is down to 1 drive, the recently acquired replacement WD Red drive.

So I am looking for ideas, because there does not appear to be any issues with these drives. A few things I was going to do is pick up some new SATA cable. I am also curious if heat soak could be an issue, as the drive drive are nested together in the case with minimal airflow. Then I was considering picking up a seperate SATA III controller, as my current MB only has 2 SATA III and then 2 SATA II. I hate to just throw money at this thing, but I am $500-$600 in at this point, but all I have to show for it is a "white box of frustation"

Post smartctl -x output for all of your drives and enclose output in "code" tags. An example command smartctl -x /dev/da3. @DrKK see what I did there?

 

[Ericloewe]

That's [CODE][/CODE] tags.

 

[Dice]

Is this the relevant hardware?

Code:

CPU: Intel Core i5-4590 3.3GHz Quad-Core Processor
Motherboard: Gigabyte GA-H81M-H Micro ATX LGA1150 Motherboard 
Memory: EVGA Superclocked 8GB (2 x 4GB) DDR3-1866 Memory 
Storage: Western Digital Blue 3TB 3.5" 5400RPM Internal Hard Drive
Storage: Western Digital Blue 3TB 3.5" 5400RPM Internal Hard Drive
Storage: Western Digital Blue 3TB 3.5" 5400RPM Internal Hard Drive 
Case: Corsair Air 240 MicroATX Mid Tower Case
Power Supply: EVGA 430W 80+ Certified ATX Power Supply 

 

[BryanPendleton]

Post smartctl -x output for all of your drives and enclose output in "code" tags. An example command smartctl -x /dev/da3. @DrKK see what I did there?

I will run those reports and post the results this evening. Thank you.

 

[BryanPendleton]

Is this the relevant hardware?

Code:

CPU: Intel Core i5-4590 3.3GHz Quad-Core Processor
Motherboard: Gigabyte GA-H81M-H Micro ATX LGA1150 Motherboard
Memory: EVGA Superclocked 8GB (2 x 4GB) DDR3-1866 Memory
Storage: Western Digital Blue 3TB 3.5" 5400RPM Internal Hard Drive
Storage: Western Digital Blue 3TB 3.5" 5400RPM Internal Hard Drive
Storage: Western Digital Blue 3TB 3.5" 5400RPM Internal Hard Drive
Case: Corsair Air 240 MicroATX Mid Tower Case
Power Supply: EVGA 430W 80+ Certified ATX Power Supply 

Yes it is, but just realized I forgot to inlucde the small SSD that the OS sits on. . . I will add that detail tonight when I get back to the house.

 

[philhu]

It could be your backplane on the motherboard is a bit flaky

 

[anodos]

It could be your backplane on the motherboard is a bit flaky

Unfortunately, that's all just speculation until we see the HDD data.

 

[Jailer]

Is the Intel H81 chipset even supported by FreeBSD?

 

[Ericloewe]

Is the Intel H81 chipset even supported by FreeBSD?

Sure, it's barely different from the C22x series. Doesn't mean it's a good choice for FreeNAS, though.

 

[BryanPendleton]

zpool status

Code:

 pool: freenas-boot
 state: ONLINE
  scan: scrub repaired 0 in 0h0m with 0 errors on Thu Oct 27 03:45:04 2016
config:

NAME		STATE	 READ WRITE CKSUM
freenas-boot  ONLINE	   0	 0	 0
  ada0p2	ONLINE	   0	 0	 0
errors: No known data errors
  pool: volume
 state: DEGRADED

status: One or more devices has experienced an error resulting in data
corruption.  Applications may be affected.
action: Restore the file in question if possible.  Otherwise restore the
entire pool from backup.
  see: http://illumos.org/msg/ZFS-8000-8A
  scan: resilvered 177M in 0h36m with 20 errors on Wed Nov  2 20:01:49 2016
config:

NAME											STATE	 READ WRITE CKSUM
volume										  DEGRADED	 0	 0   614
  raidz1-0									  DEGRADED	 0	 0 2.38K
	gptid/4fb6f7e3-9bce-11e6-9a44-fcaa14cce556  DEGRADED	 0	 0	 0  too many errors
	replacing-1								 UNAVAIL	  0	 0	 0
	  17996418262798617134					  UNAVAIL	  0	 0	 0  was /dev/gptid/50d3d359-9bce-11e6-9a44-fcaa14cce556
	  3968791319105532398					   UNAVAIL	  0	 0	 0  was /dev/gptid/06d7f8c5-a14e-11e6-a6da-fcaa14cce556
   gptid/50e38d75-a08d-11e6-ab61-fcaa14cce556  ONLINE	   0	 0	 0


errors: 18 data errors, use '-v' for a list

ADA1

Code:

[root@PendletonNAS] ~# smartctl -x /dev/ada1

smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)

Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org


=== START OF INFORMATION SECTION ===

Model Family:	 Western Digital Blue

Device Model:	 WDC WD30EZRZ-00WN9B0

Serial Number:	WD-WCC4E0RZP1H6

LU WWN Device Id: 5 0014ee 2b74a5d06

Firmware Version: 80.00A80

User Capacity:	3,000,592,982,016 bytes [3.00 TB]

Sector Sizes:	 512 bytes logical, 4096 bytes physical

Rotation Rate:	5400 rpm

Device is:		In smartctl database [for details use: -P show]

ATA Version is:   ACS-2 (minor revision not indicated)

SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)

Local Time is:	Mon Nov  7 14:47:05 2016 PST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

AAM feature is:   Unavailable

APM feature is:   Unavailable

Rd look-ahead is: Enabled

Write cache is:   Enabled

ATA Security is:  Disabled, frozen [SEC2]

Wt Cache Reorder: Enabled


=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED


General SMART Values:

Offline data collection status:  (0x80) Offline data collection activity

was never started.

Auto Offline Data Collection: Enabled.

Self-test execution status:	  (   0) The previous self-test routine completed

without error or no self-test has ever

been run.

Total time to complete Offline

data collection: (43560) seconds.

Offline data collection

capabilities:  (0x7b) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities:			(0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability:		(0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time:  (   2) minutes.

Extended self-test routine

recommended polling time:  ( 437) minutes.

Conveyance self-test routine

recommended polling time:  (   5) minutes.

SCT capabilities:		 (0x7035) SCT Status supported.

SCT Feature Control supported.

SCT Data Table supported.


SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME		  FLAGS	VALUE WORST THRESH FAIL RAW_VALUE

  1 Raw_Read_Error_Rate	 POSR-K   200   200   051	-	0

  3 Spin_Up_Time			POS--K   198   183   021	-	7075

  4 Start_Stop_Count		-O--CK   100   100   000	-	12

  5 Reallocated_Sector_Ct   PO--CK   200   200   140	-	0

  7 Seek_Error_Rate		 -OSR-K   200   200   000	-	0

  9 Power_On_Hours		  -O--CK   100   100   000	-	195

10 Spin_Retry_Count		-O--CK   100   253   000	-	0

11 Calibration_Retry_Count -O--CK   100   253   000	-	0

12 Power_Cycle_Count	   -O--CK   100   100   000	-	12

192 Power-Off_Retract_Count -O--CK   200   200   000	-	6

193 Load_Cycle_Count		-O--CK   197   197   000	-	9327

194 Temperature_Celsius	 -O---K   109   103   000	-	43

196 Reallocated_Event_Count -O--CK   200   200   000	-	0

197 Current_Pending_Sector  -O--CK   200   200   000	-	0

198 Offline_Uncorrectable   ----CK   100   253   000	-	0

199 UDMA_CRC_Error_Count	-O--CK   200   200   000	-	0

200 Multi_Zone_Error_Rate   ---R--   100   253   000	-	0

							||||||_ K auto-keep

							|||||__ C event count

							||||___ R error rate

							|||____ S speed/performance

							||_____ O updated online

							|______ P prefailure warning


General Purpose Log Directory Version 1

SMART		   Log Directory Version 1 [multi-sector log support]

Address	Access  R/W   Size  Description

0x00	   GPL,SL  R/O	  1  Log Directory

0x01		   SL  R/O	  1  Summary SMART error log

0x02		   SL  R/O	  5  Comprehensive SMART error log

0x03	   GPL	 R/O	  6  Ext. Comprehensive SMART error log

0x06		   SL  R/O	  1  SMART self-test log

0x07	   GPL	 R/O	  1  Extended self-test log

0x09		   SL  R/W	  1  Selective self-test log

0x10	   GPL	 R/O	  1  SATA NCQ Queued Error log

0x11	   GPL	 R/O	  1  SATA Phy Event Counters log

0x80-0x9f  GPL,SL  R/W	 16  Host vendor specific log

0xa0-0xa7  GPL,SL  VS	  16  Device vendor specific log

0xa8-0xb6  GPL,SL  VS	   1  Device vendor specific log

0xb7	   GPL,SL  VS	  39  Device vendor specific log

0xbd	   GPL,SL  VS	   1  Device vendor specific log

0xc0	   GPL,SL  VS	   1  Device vendor specific log

0xc1	   GPL	 VS	  93  Device vendor specific log

0xe0	   GPL,SL  R/W	  1  SCT Command/Status

0xe1	   GPL,SL  R/W	  1  SCT Data Transfer


SMART Extended Comprehensive Error Log Version: 1 (6 sectors)

No Errors Logged


SMART Extended Self-test Log Version: 1 (1 sectors)

No self-tests have been logged.  [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

	1		0		0  Not_testing

	2		0		0  Not_testing

	3		0		0  Not_testing

	4		0		0  Not_testing

	5		0		0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.


SCT Status Version:				  3

SCT Version (vendor specific):	   258 (0x0102)

SCT Support Level:				   1

Device State:						Active (0)

Current Temperature:					43 Celsius

Power Cycle Min/Max Temperature:	 41/49 Celsius

Lifetime	Min/Max Temperature:	 25/49 Celsius

Under/Over Temperature Limit Count:   0/0

Vendor specific:

01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00


SCT Temperature History Version:	 2

Temperature Sampling Period:		 1 minute

Temperature Logging Interval:		1 minute

Min/Max recommended Temperature:	  0/60 Celsius

Min/Max Temperature Limit:		   -41/85 Celsius

Temperature History Size (Index):	478 (296)


Index	Estimated Time   Temperature Celsius

297	2016-11-07 06:50	42  ***********************

...	..(101 skipped).	..  ***********************

399	2016-11-07 08:32	42  ***********************

400	2016-11-07 08:33	43  ************************

401	2016-11-07 08:34	42  ***********************

...	..( 30 skipped).	..  ***********************

432	2016-11-07 09:05	42  ***********************

433	2016-11-07 09:06	43  ************************

434	2016-11-07 09:07	42  ***********************

...	..( 22 skipped).	..  ***********************

457	2016-11-07 09:30	42  ***********************

458	2016-11-07 09:31	43  ************************

459	2016-11-07 09:32	43  ************************

460	2016-11-07 09:33	42  ***********************

461	2016-11-07 09:34	43  ************************

462	2016-11-07 09:35	42  ***********************

...	..(  4 skipped).	..  ***********************

467	2016-11-07 09:40	42  ***********************

468	2016-11-07 09:41	43  ************************

469	2016-11-07 09:42	42  ***********************

470	2016-11-07 09:43	42  ***********************

471	2016-11-07 09:44	42  ***********************

472	2016-11-07 09:45	43  ************************

473	2016-11-07 09:46	43  ************************

474	2016-11-07 09:47	42  ***********************

...	..(  7 skipped).	..  ***********************

  4	2016-11-07 09:55	42  ***********************

  5	2016-11-07 09:56	43  ************************

  6	2016-11-07 09:57	42  ***********************

...	..(  2 skipped).	..  ***********************

  9	2016-11-07 10:00	42  ***********************

  10	2016-11-07 10:01	43  ************************

  11	2016-11-07 10:02	43  ************************

  12	2016-11-07 10:03	42  ***********************

...	..( 11 skipped).	..  ***********************

  24	2016-11-07 10:15	42  ***********************

  25	2016-11-07 10:16	43  ************************

  26	2016-11-07 10:17	42  ***********************

...	..(  4 skipped).	..  ***********************

  31	2016-11-07 10:22	42  ***********************

  32	2016-11-07 10:23	43  ************************

  33	2016-11-07 10:24	42  ***********************

  34	2016-11-07 10:25	42  ***********************

  35	2016-11-07 10:26	43  ************************

  36	2016-11-07 10:27	42  ***********************

...	..(  2 skipped).	..  ***********************

  39	2016-11-07 10:30	42  ***********************

  40	2016-11-07 10:31	43  ************************

  41	2016-11-07 10:32	43  ************************

  42	2016-11-07 10:33	42  ***********************

  43	2016-11-07 10:34	43  ************************

  44	2016-11-07 10:35	42  ***********************

  45	2016-11-07 10:36	43  ************************

  46	2016-11-07 10:37	42  ***********************

...	..(  2 skipped).	..  ***********************

  49	2016-11-07 10:40	42  ***********************

  50	2016-11-07 10:41	43  ************************

  51	2016-11-07 10:42	42  ***********************

  52	2016-11-07 10:43	42  ***********************

  53	2016-11-07 10:44	42  ***********************

  54	2016-11-07 10:45	43  ************************

  55	2016-11-07 10:46	43  ************************

  56	2016-11-07 10:47	42  ***********************

...	..(  2 skipped).	..  ***********************

  59	2016-11-07 10:50	42  ***********************

  60	2016-11-07 10:51	43  ************************

  61	2016-11-07 10:52	42  ***********************

...	..(  2 skipped).	..  ***********************

  64	2016-11-07 10:55	42  ***********************

  65	2016-11-07 10:56	43  ************************

  66	2016-11-07 10:57	42  ***********************

...	..(  2 skipped).	..  ***********************

  69	2016-11-07 11:00	42  ***********************

  70	2016-11-07 11:01	43  ************************

  71	2016-11-07 11:02	43  ************************

  72	2016-11-07 11:03	42  ***********************

  73	2016-11-07 11:04	42  ***********************

  74	2016-11-07 11:05	42  ***********************

  75	2016-11-07 11:06	43  ************************

  76	2016-11-07 11:07	42  ***********************

...	..(  9 skipped).	..  ***********************

  86	2016-11-07 11:17	42  ***********************

  87	2016-11-07 11:18	43  ************************

  88	2016-11-07 11:19	42  ***********************

...	..(  9 skipped).	..  ***********************

  98	2016-11-07 11:29	42  ***********************

  99	2016-11-07 11:30	43  ************************

100	2016-11-07 11:31	43  ************************

101	2016-11-07 11:32	43  ************************

102	2016-11-07 11:33	42  ***********************

103	2016-11-07 11:34	43  ************************

104	2016-11-07 11:35	42  ***********************

...	..(  4 skipped).	..  ***********************

109	2016-11-07 11:40	42  ***********************

110	2016-11-07 11:41	43  ************************

111	2016-11-07 11:42	43  ************************

112	2016-11-07 11:43	42  ***********************

113	2016-11-07 11:44	42  ***********************

114	2016-11-07 11:45	43  ************************

...	..(  5 skipped).	..  ************************

120	2016-11-07 11:51	43  ************************

121	2016-11-07 11:52	42  ***********************

122	2016-11-07 11:53	43  ************************

...	..( 75 skipped).	..  ************************

198	2016-11-07 13:09	43  ************************

199	2016-11-07 13:10	42  ***********************

200	2016-11-07 13:11	42  ***********************

201	2016-11-07 13:12	43  ************************

202	2016-11-07 13:13	42  ***********************

...	..(  2 skipped).	..  ***********************

205	2016-11-07 13:16	42  ***********************

206	2016-11-07 13:17	43  ************************

207	2016-11-07 13:18	43  ************************

208	2016-11-07 13:19	42  ***********************

...	..( 13 skipped).	..  ***********************

222	2016-11-07 13:33	42  ***********************

223	2016-11-07 13:34	43  ************************

224	2016-11-07 13:35	42  ***********************

225	2016-11-07 13:36	42  ***********************

226	2016-11-07 13:37	43  ************************

227	2016-11-07 13:38	42  ***********************

228	2016-11-07 13:39	43  ************************

229	2016-11-07 13:40	42  ***********************

230	2016-11-07 13:41	42  ***********************

231	2016-11-07 13:42	43  ************************

232	2016-11-07 13:43	42  ***********************

...	..(  2 skipped).	..  ***********************

235	2016-11-07 13:46	42  ***********************

236	2016-11-07 13:47	43  ************************

237	2016-11-07 13:48	42  ***********************

238	2016-11-07 13:49	42  ***********************

239	2016-11-07 13:50	42  ***********************

240	2016-11-07 13:51	43  ************************

241	2016-11-07 13:52	43  ************************

242	2016-11-07 13:53	42  ***********************

...	..( 11 skipped).	..  ***********************

254	2016-11-07 14:05	42  ***********************

255	2016-11-07 14:06	43  ************************

256	2016-11-07 14:07	42  ***********************

...	..( 38 skipped).	..  ***********************

295	2016-11-07 14:46	42  ***********************

296	2016-11-07 14:47	43  ************************


SCT Error Recovery Control command not supported


Device Statistics (GP/SMART Log 0x04) not supported


SATA Phy Event Counters (GP Log 0x11)

ID	  Size	 Value  Description

0x0001  2			0  Command failed due to ICRC error

0x0002  2			0  R_ERR response for data FIS

0x0003  2			0  R_ERR response for device-to-host data FIS

0x0004  2			0  R_ERR response for host-to-device data FIS

0x0005  2			0  R_ERR response for non-data FIS

0x0006  2			0  R_ERR response for device-to-host non-data FIS

0x0007  2			0  R_ERR response for host-to-device non-data FIS

0x0008  2			0  Device-to-host non-data FIS retries

0x0009  2			6  Transition from drive PhyRdy to drive PhyNRdy

0x000a  2			6  Device-to-host register FISes sent due to a COMRESET

0x000b  2			0  CRC errors within host-to-device FIS

0x000f  2			0  R_ERR response for host-to-device data FIS, CRC

0x0012  2			0  R_ERR response for host-to-device non-data FIS, CRC

0x8000  4	   422122  Vendor specific

ADA2

Code:

[root@PendletonNAS] ~# smartctl -x /dev/ada2

smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)

Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org


=== START OF INFORMATION SECTION ===

Model Family:	 Western Digital Red

Device Model:	 WDC WD30EFRX-68EUZN0

Serial Number:	WD-WCC4N4JNC60H

LU WWN Device Id: 5 0014ee 20d48da7f

Firmware Version: 82.00A82

User Capacity:	3,000,592,982,016 bytes [3.00 TB]

Sector Sizes:	 512 bytes logical, 4096 bytes physical

Rotation Rate:	5400 rpm

Device is:		In smartctl database [for details use: -P show]

ATA Version is:   ACS-2 (minor revision not indicated)

SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)

Local Time is:	Mon Nov  7 14:51:50 2016 PST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

AAM feature is:   Unavailable

APM feature is:   Unavailable

Rd look-ahead is: Enabled

Write cache is:   Enabled

ATA Security is:  Disabled, frozen [SEC2]

Wt Cache Reorder: Enabled


=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED


General SMART Values:

Offline data collection status:  (0x00) Offline data collection activity

was never started.

Auto Offline Data Collection: Disabled.

Self-test execution status:	  (   0) The previous self-test routine completed

without error or no self-test has ever

been run.

Total time to complete Offline

data collection: (39120) seconds.

Offline data collection

capabilities:  (0x7b) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities:			(0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability:		(0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time:  (   2) minutes.

Extended self-test routine

recommended polling time:  ( 393) minutes.

Conveyance self-test routine

recommended polling time:  (   5) minutes.

SCT capabilities:		 (0x703d) SCT Status supported.

SCT Error Recovery Control supported.

SCT Feature Control supported.

SCT Data Table supported.


SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME		  FLAGS	VALUE WORST THRESH FAIL RAW_VALUE

  1 Raw_Read_Error_Rate	 POSR-K   200   200   051	-	0

  3 Spin_Up_Time			POS--K   100   253   021	-	0

  4 Start_Stop_Count		-O--CK   100   100   000	-	3

  5 Reallocated_Sector_Ct   PO--CK   200   200   140	-	0

  7 Seek_Error_Rate		 -OSR-K   200   200   000	-	0

  9 Power_On_Hours		  -O--CK   100   100   000	-	143

10 Spin_Retry_Count		-O--CK   100   253   000	-	0

11 Calibration_Retry_Count -O--CK   100   253   000	-	0

12 Power_Cycle_Count	   -O--CK   100   100   000	-	3

192 Power-Off_Retract_Count -O--CK   200   200   000	-	0

193 Load_Cycle_Count		-O--CK   200   200   000	-	4

194 Temperature_Celsius	 -O---K   109   104   000	-	41

196 Reallocated_Event_Count -O--CK   200   200   000	-	0

197 Current_Pending_Sector  -O--CK   200   200   000	-	0

198 Offline_Uncorrectable   ----CK   100   253   000	-	0

199 UDMA_CRC_Error_Count	-O--CK   200   200   000	-	0

200 Multi_Zone_Error_Rate   ---R--   100   253   000	-	0

							||||||_ K auto-keep

							|||||__ C event count

							||||___ R error rate

							|||____ S speed/performance

							||_____ O updated online

							|______ P prefailure warning


General Purpose Log Directory Version 1

SMART		   Log Directory Version 1 [multi-sector log support]

Address	Access  R/W   Size  Description

0x00	   GPL,SL  R/O	  1  Log Directory

0x01		   SL  R/O	  1  Summary SMART error log

0x02		   SL  R/O	  5  Comprehensive SMART error log

0x03	   GPL	 R/O	  6  Ext. Comprehensive SMART error log

0x06		   SL  R/O	  1  SMART self-test log

0x07	   GPL	 R/O	  1  Extended self-test log

0x09		   SL  R/W	  1  Selective self-test log

0x10	   GPL	 R/O	  1  SATA NCQ Queued Error log

0x11	   GPL	 R/O	  1  SATA Phy Event Counters log

0x21	   GPL	 R/O	  1  Write stream error log

0x22	   GPL	 R/O	  1  Read stream error log

0x80-0x9f  GPL,SL  R/W	 16  Host vendor specific log

0xa0-0xa7  GPL,SL  VS	  16  Device vendor specific log

0xa8-0xb7  GPL,SL  VS	   1  Device vendor specific log

0xbd	   GPL,SL  VS	   1  Device vendor specific log

0xc0	   GPL,SL  VS	   1  Device vendor specific log

0xc1	   GPL	 VS	  93  Device vendor specific log

0xe0	   GPL,SL  R/W	  1  SCT Command/Status

0xe1	   GPL,SL  R/W	  1  SCT Data Transfer


SMART Extended Comprehensive Error Log Version: 1 (6 sectors)

No Errors Logged


SMART Extended Self-test Log Version: 1 (1 sectors)

No self-tests have been logged.  [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

	1		0		0  Not_testing

	2		0		0  Not_testing

	3		0		0  Not_testing

	4		0		0  Not_testing

	5		0		0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.


SCT Status Version:				  3

SCT Version (vendor specific):	   258 (0x0102)

SCT Support Level:				   1

Device State:						Active (0)

Current Temperature:					41 Celsius

Power Cycle Min/Max Temperature:	 40/46 Celsius

Lifetime	Min/Max Temperature:	 23/46 Celsius

Under/Over Temperature Limit Count:   0/0

Vendor specific:

01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00


SCT Temperature History Version:	 2

Temperature Sampling Period:		 1 minute

Temperature Logging Interval:		1 minute

Min/Max recommended Temperature:	  0/60 Celsius

Min/Max Temperature Limit:		   -41/85 Celsius

Temperature History Size (Index):	478 (462)


Index	Estimated Time   Temperature Celsius

463	2016-11-07 06:54	41  **********************

...	..(476 skipped).	..  **********************

462	2016-11-07 14:51	41  **********************


SCT Error Recovery Control:

		  Read:	 70 (7.0 seconds)

		  Write:	 70 (7.0 seconds)


Device Statistics (GP/SMART Log 0x04) not supported


SATA Phy Event Counters (GP Log 0x11)

ID	  Size	 Value  Description

0x0001  2			0  Command failed due to ICRC error

0x0002  2			0  R_ERR response for data FIS

0x0003  2			0  R_ERR response for device-to-host data FIS

0x0004  2			0  R_ERR response for host-to-device data FIS

0x0005  2			0  R_ERR response for non-data FIS

0x0006  2			0  R_ERR response for device-to-host non-data FIS

0x0007  2			0  R_ERR response for host-to-device non-data FIS

0x0008  2			0  Device-to-host non-data FIS retries

0x0009  2			5  Transition from drive PhyRdy to drive PhyNRdy

0x000a  2			6  Device-to-host register FISes sent due to a COMRESET

0x000b  2			0  CRC errors within host-to-device FIS

0x000f  2			0  R_ERR response for host-to-device data FIS, CRC

0x0012  2			0  R_ERR response for host-to-device non-data FIS, CRC

0x8000  4	   422412  Vendor specific

ADA3

No report available because I "detached" ADA3 trying to get it to rebuild the drive or something. Now I cannot figure out how to restore a drive to ADA3.

ADA0
Drive is what the OS is on. Let me know if that is relevant and should post the report.

 

[joeschmuck]

I take the "bad" drive to work, and have our IT test it. He hooks it up and immediately accesses it and appears to be working fine. *shrug* I come home that evening to yet another alert.

If he didn't look at the SMART data and/or run a real test on the drive, plugging a drive in means nothing.

I see several things to look at...
1) Setup to run SMART Short Daily Tests and SMART Long Weekly Tests because you have not run a single SMART test yet.
2) Did you Burn-In test your hard drives? I'll bet not. You may want to do this as well to prove that the drives are good.
3) Your drives are warm. While they are not at the limits I can tell you that my six WD drives + two additional drives (for other stuff) runs at a nice 28C. Your temps are considerably higher and will lead to premature hard drive death. You won't void the warranty until you exceed 61C I believe. Improve your cooling.
4) ADA1 has a rather large load cycle count, almost 10,000 for only 190+ hours. This isn't your problem but just keep an eye on it.
5) Did you run MemTest86 for at least 3 consecutive days?
6) Did you run a CPU stress test for at least 20 minutes?

Also, I don't see anything actually wrong with the SMART data on the drive but run a SMART Long test and post the results again when it's done (7 hours after you start the test it will finish).

Since you don't have SMART Tests setup, have you setup email reporting? If not, do it. The next time you have an error you will get a specific email message. Also when it happens, post the output of dmesg.

This might be a bit much to absorb but take your time because FreeNAS works great when installed properly and on proper hardware and it didn't look like you had proper hardware but it shouldn't crap all over the place with what you have. If you haven't run the tests listed above, please do that. MemTest86 is the first test to run.

Good Luck!

 

[BryanPendleton]

I see several things to look at...
1) Setup to run SMART Short Daily Tests and SMART Long Weekly Tests because you have not run a single SMART test yet.
2) Did you Burn-In test your hard drives? I'll bet not. You may want to do this as well to prove that the drives are good.
3) Your drives are warm. While they are not at the limits I can tell you that my six WD drives + two additional drives (for other stuff) runs at a nice 28C. Your temps are considerably higher and will lead to premature hard drive death. You won't void the warranty until you exceed 61C I believe. Improve your cooling.
4) ADA1 has a rather large load cycle count, almost 10,000 for only 190+ hours. This isn't your problem but just keep an eye on it.
5) Did you run MemTest86 for at least 3 consecutive days?
6) Did you run a CPU stress test for at least 20 minutes?

Got the Email setup up finally. . . had to turn ON, Googles "Allow less secure apps"
I have scheduled SMART Short and Long tests, unfortunately I am "missing" a drive at this point.
My case has two halves, one side for the MB, CPU and the other half houses the PS and HDD's. The HDD-side does not have forced ventilation besides the PS fan. I will work on improving this to reduce HDD temps.

The issue I have having is I cannot run test on a drive that is no longer attached, and I don't know how to reattach. Through the GUI, the drop down selection menu to pick "Member disk" is blank, and I can't proceed without picking something.

 

[cods69]

Not sure if this will be of much help to you or not, but I had drives dropping out quickly for a bit too.
https://forums.freenas.org/index.php?threads/cant-replace-drive-in-gui.45985/
Turned out to be a collapsed molex 5v pin, which would mostly be in contact, but obviously would eventually 'chatter' and cause multiple drives to spasmodically drop out if the capacitor could not hold enough charge on the backplane.
Worth double checking everything, is the reason I posted this.

 

[BryanPendleton]

I look back and my expectations were to throw together a small NAS and be done with it. I put together a build spec, having not fully committed to FreeNAS at the time, and had several friend review. Now with only a handful of hours playing around with this, I feel like I miss the "mark" big time with this build. I am already mentally building that next one, bigger, better, more efficient, blah blah blah. . . ok maybe not bigger, but cooler.

I relocated a cooling fan from the MB/CPU-side (1 of 3 fans, not including the CPU fan) to the HDD-side and saw several degrees drop in temp on the drives, but still not happy with air flow across the drives, and that is with 2 of the 3 drives active.

 

[joeschmuck]

If you know what your expectations are for the NAS and you build it to meet those expectations, then you will be fine. Unfortunately you need to ensure you buy proper hardware for a stable FreeNAS system. I'm not sure about this case you purchased, while it's nice and small it is also limited in expand ability and as you know, cooling for the hard drives. I was a bit surprised about the lack of drive cooling as well. I can see how the air flow from the motherboard side could cause air flow issues on the power supply side.

Would it be possible for you to take a few photos of your computer on the power supply/hard drive side? I'm pretty good at modifying cases and you may be able to make a simple modification to fix the air flow issue, and if there is room for it, add another hard drive if you like. Don't move any cables out of the way, no need to risk causing some wiring error just for a quick photo. What I'd like for photos are:
With the side cover off...
1) Side View
2) Rear View from Outside
3) Inside Bottom View
4) Inside Front View

The photos should be of reasonable quality and if you could state the inside width and height and depth, that would be helpful too.

And if you don't want to make any case modifications, that's cool, but the photos would still be nice and I'd make suggestions in case later on you rethink this as an option.

You know, after looking at this case, now I want one, but more for my ESXi/Sophos UTM machine, not for a FreeNAS machine. That box only has a single SSD and a single 3.5" 2TB Hard Drive, nothing fancy. Maybe I can find a smaller uATX case, I only need a single SSD, small power supply, and one add-on NIC card (think I have a low profile bracket for it).

Cheers...

 

[Stux]

I thought it looked like a fairly nice looking case too

 

[joeschmuck]

Yes, I checked it out and my Sophos motherboard will fit into this case nicely. I'm still looking for something a little bit smaller if possible but I'm in no hurry. Right now I'm actually looking for a copy of Norton Security 10 Devices, I'm just under 3 months before my license expires and I'm looking for another copy on deep sale. Last years cost me something like $29, and you can find these on sale if you are patient. Eh, didn't mean to take over the thread.

Hope to see some case photos though.