URGENT HELP NEEDED

[goldenma]

Hi, i'm very new to FreeNAS. last week i set up an old computer as a FreeNAS server for a small home business (1 volume, 3 users), and everything worked fine. this morning i installed an additional hard drive to the server machine. i configured the new volume in webGUI. but now none of the computers can access the previously mapped drive, or the server at all. i can still access webGUI, and have been tinkering with different settings but i have no idea how to fix the issue, or even how to describe exactly what went wrong. the only thing different from last week is that the console screen shows an error message similar to this post
i really need to get this fix so i can continue working.. if anyone has a moment Please help! Thanks so much!!

 

[goldenma]

forgot to mention. my current FreeNAS version is FreeNAS-9.2.1.5-RELEASE-x64

 

[fracai]

How did you add the new volume? How was the previous drive configured? There's a chance that you created a new pool using the existing and new volume, in effect overwriting your old data. There's no direct indication that you did this, but I'm mentioning it because it would fit the symptoms.

Can you post the output of "zpool status" and "zfs list"?

Maybe also pictures of the volumes screen in the web GUI?

And instead of saying the error message is similar to another post, just copy and paste the exact error.

 

[goldenma]

thank you for your prompt reply! i'll try to provide as much info as i know how.
# zpool status pool: ACCOUNTING state: ONLINE scan: none requested config: NAME STATE READ WRITE CKSUM ACCOUNTING ONLINE 0 0 0 gptid/c258e6c4-df64-11e3-b536-00218591df09 ONLINE 0 0 0 errors: No known data errors pool: DRAWINGS state: ONLINE scan: none requested config: NAME STATE READ WRITE CKSUM DRAWINGS ONLINE 0 0 0 gptid/49fc4b84-db6d-11e3-bce7-00218591df09 ONLINE 0 0 0 errors: No known data errors
zfs list NAME USED AVAIL REFER MOUNTPOINT ACCOUNTING 552K 145G 144K /mnt/ACCOUNTING DRAWINGS 781M 452G 779M /mnt/DRAWINGS DRAWINGS/.system 1.18M 452G 168K /mnt/DRAWINGS/.system DRAWINGS/.system/cores 144K 452G 144K /mnt/DRAWINGS/.system/cores DRAWINGS/.system/samba4 392K 452G 392K /mnt/DRAWINGS/.system/samba4 DRAWINGS/.system/syslog 508K 452G 508K /mnt/DRAWINGS/.system/syslog

 

[fracai]

Can you paste that inside [ CODE ] tags?
It's a mess as is.

 

[fracai]

That looks fine, how about looking at your shares? You probably just need to reshare the volumes.

 

[goldenma]

i added the new volume by going to "storage"- "zfs volume manager". i don't know if i did something wrong with the volume or if some network setting was messed up

 

[fracai]

Yeah, your volumes look fine. You do have two separate volumes so I doubt you overwrote anything. It's likely either a misconfigured share or some other network issue.

What sharing are you using? CIFS/SAMBA? AFP? NFS?

Can you ping the server from one of the clients?

 

[goldenma]

i created a new CIFS share for the new volume, but besides that i didn't change anything else.
i actually don't know exactly which boxes i should check. let me know if i'm doing something wrong. Thank you!

 

[goldenma]

how do i ping the server (sorry i'm a complete noob..)

 

[goldenma]

ping 10.1.10.10

Pinging 10.1.10.10 with 32 bytes of data:
Reply from 10.1.10.10: bytes=32 time=1ms TTL=63
Reply from 10.1.10.10: bytes=32 time=1ms TTL=63
Reply from 10.1.10.10: bytes=32 time=1ms TTL=63
Reply from 10.1.10.10: bytes=32 time=1ms TTL=63

Ping statistics for 10.1.10.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms

 

[fracai]

Open a Terminal.app (Mac) / Command (cmd.exe) window from one of the machines that can't connect. Type "ping 10.1.10.10" and press enter.

You could also try turning off the CIFS service and then turning it back on.

 

[fracai]

OK, cool. So the client can reach the NAS, but CIFS isn't connecting. Try turning CIFS off and back on. You could look for failed login messages on the NAS. What errors do you see on the client?

 

[fracai]

Wait, the ping time was 1ms? Did you run that on the NAS? Or on another machine? Don't use the command window in the FreeNAS web GUI.

 

[goldenma]

maybe i'm doing something wrong when i try to map the drive in windows explore?
what should i put for "Folder"? should i be \\10.1.10.10\"sharename" , right?

 

[goldenma]

i used the command prompt in a client computer.
i tried to turn CIFS off under "services" but it says "this service could not be stopped"

 

[fracai]

I think so, but I'm not an expert on Windows.

Does that produce any errors?

 

[fracai]

Not being able to stop CIFS sounds like this: https://bugs.freenas.org/issues/4874

 

[cyberjock]

i used the command prompt in a client computer.
i tried to turn CIFS off under "services" but it says "this service could not be stopped"

https://bugs.freenas.org/issues/4874#note-11

 

[goldenma]

i ran through the commands in note#11, but it is stuck after the last command

[root@yongarchitects ~]# cd /tmp [root@yongarchitects /tmp]# fetch https://bugs.freenas.org/attachments/download/ 768/fixup.sh.txt fetch: https://bugs.freenas.org/attachments/download/768/fixup.sh.txt: size of r emote file is not known fixup.sh.txt 807 B 993 kBps 00m00s [root@yongarchitects /tmp]# cdmod +x fixup.sh.txt bash: cdmod: command not found [root@yongarchitects /tmp]# chmod +x fixup.sh.txt [root@yongarchitects /tmp]# mv fixup.sh.txt fixup.sh [root@yongarchitects /tmp]# ./fixup.sh + mount -o noatime -uw /