Upgrading to latest Plex Jail made my PlexMedia Server Unavailable

[Mike_NASBuild]

OK I have a mystery.

I had Plex v1.9.2.4285 running fine and found out there is a newer version so I went thru my standard update process, namely,

1.Login to your FreeNAS go to shell in WebGUI
2.type: 'jls' (without ' ' ) and take the note of the # of jail of your Plex installation
3.type: jexec # csh' (where # is the number of the jail noted in last step)
4.type: fetch -o PMS_Updater.sh https://raw.githubusercontent.com/mstinaff/PMS_Updater/master/PMS_Updater.sh
5.type: chmod 755 PMS_Updater.sh
6.type: ./PMS_Updater.sh -u <accountname> -p <password> -a

the update looked like it worked but my plex server was unavailable in the web GUI.

When I try to run the sever from my regular address of http://10.1.10.3:32400/web

I get "cant reach this page".

The IP address pings OK.

So I tried to see if it was even listening on the correct port and the command

sockstat -4l

produced this

USER COMMAND PID FD PROTO LOCAL ADDRESS FOREIGN ADDRESS
root python2.7 4597 3 tcp4 10.1.10.3:12346 *:*
root syslogd 4277 7 udp4 *:514 *:*

which I think means that its listening on port 12346

is that right and if so why ?

http://10.1.10.3:12346/web produces nothing except a spinning Waiting disc

So where did my Plex server go ?

It looks like the Jail is running fine.

Restarted the box and the Jail but still get nada

Any ideas ?

Thanks !

Mike

 

[DrKK]

is this with the plex plugin jail, or is this a real jail that you manage with ports/portmaster/etc

 

[Mike_NASBuild]

plex plugin jail

 

[DrKK]

plex plugin jail

Well you're on your own then brother. If you're using the plugin jail, and you're hacking your own updates instead of doing whatever it is the pbi guys what you to do, then I have no idea how to advise you.

Many of us use our own jails, with portmaster or similar management, and then it's a very simple matter to update Plex.

 

[Mike_NASBuild]

Well I used that PlugIn process as that was the route that I found to install Plex - I didn't know there was another way to do it. I am fumbling around in the dark a bit in FreeBSD/FreeNAS. I'm a Windows guy - no idea what portmaster is or how to use it. Thanks anyway.

 

[styno]

This update method should work just fine. If you go over to the installed plug-ins tab, is Plex enabled? If you can't get it running from there you can try to stop/start the jail from the GUI and see if that helps with starting the plug-in. If all this fails, restore jails/plex from a snapshot and update again.

 

[Jailer]

From the plex jail cli what is the output of service plexmediaserver onestart