SOLVED Upgrade 12.0-U3 -> missing CPU and Memory graphs

[listhor]

After upgrading to 12.0-U3 webgui doesn't show anymore in dashboard CPU and Memory graphs:

Instead I can see only some sort of rotating wheel, associated more likely with following js error:

Code:

Object
error: 13
extra: null
reason: "Not authenticated"
trace: null
type: null
__proto__:
constructor: ƒ Object()
hasOwnProperty: ƒ hasOwnProperty()
isPrototypeOf: ƒ isPrototypeOf()
propertyIsEnumerable: ƒ propertyIsEnumerable()
toLocaleString: ƒ toLocaleString()
toString: ƒ ()
valueOf: ƒ valueOf()
__defineGetter__: ƒ __defineGetter__()
__defineSetter__: ƒ __defineSetter__()
__lookupGetter__: ƒ __lookupGetter__()
__lookupSetter__: ƒ __lookupSetter__()
get __proto__: ƒ __proto__()
set __proto__: ƒ __proto__()

Verified in Safari and Chrome (cleared browser cache as well).
Is there anything I can do myself or just wait for hot fix or update?

 

[CHL]

Retry with a "private Window" in Chrome or Safari - so there can be no fragments of old data inside the browser. I had GUI problems often after upgrades and things like "shift+reload" did not help.

 

[Patrick M. Hausen]

Edit the file /usr/local/lib/python3.8/site-packages/middlewared/plugins/reporting/events.py and apply this patch manually:

Fix TypeError: expected string or bytes-like object · truenas/middleware@5426a7d

TrueNAS CORE/Enterprise/SCALE Middleware Git Repository - Fix TypeError: expected string or bytes-like object · truenas/middleware@5426a7d

github.com

I.e. go to line 129, insert this line:

Code:

            if interface['state']['active_media_subtype']:

Then indent lines 130-133 four more spaces.

Save and restart middlewared: service middlewared restart

 

[Newfoundland.Republic]

That works. I backed up my events.py to /root first in case I borked it.

 

[KpuCko]

Ah, I have the same issue, and I'm really happy this has been highlighted on front of iXsystems guys

 

[KpuCko]

I tried to to what you have advised @Patrick M. Hausen, this is how the code look like, but now I can't start middlewared anymore.
It went to failed state. Can you prepare a patch for us? Or direct link to the full version of edited file?
Thanks

 

[Newfoundland.Republic]

From Git:

middleware/src/middlewared/middlewared/plugins/reporting/events.py at 5426a7d0d7fd11d4d5c6c77ede9993204e611e14 · truenas/middleware

TrueNAS CORE/Enterprise/SCALE Middleware Git Repository - truenas/middleware

github.com

 

[listhor]

Edit the file /usr/local/lib/python3.8/site-packages/middlewared/plugins/reporting/events.py and apply this patch manually:

Fix TypeError: expected string or bytes-like object · truenas/middleware@5426a7d

TrueNAS CORE/Enterprise/SCALE Middleware Git Repository - Fix TypeError: expected string or bytes-like object · truenas/middleware@5426a7d

github.com

I.e. go to line 129, insert this line:

Code:

            if interface['state']['active_media_subtype']:

Then indent lines 130-133 four more spaces.

Save and restart middlewared: service middlewared restart

Thanks, it did the job! Hopefully there's no more glitches

 

[ThreeDee]

Edit the file /usr/local/lib/python3.8/site-packages/middlewared/plugins/reporting/events.py and apply this patch manually:

Fix TypeError: expected string or bytes-like object · truenas/middleware@5426a7d

TrueNAS CORE/Enterprise/SCALE Middleware Git Repository - Fix TypeError: expected string or bytes-like object · truenas/middleware@5426a7d

github.com

I.e. go to line 129, insert this line:

Code:

            if interface['state']['active_media_subtype']:

Then indent lines 130-133 four more spaces.

Save and restart middlewared: service middlewared restart

Thanks a bunch! That did the trick

 

[KpuCko]

Thanks @Newfoundland.Republic with the downloaded file from git, everything is perfect.
The issue is gone.

 

[ChrisChros]

@Newfoundland.Republic and @Patrick M. Hausen thanks for solution proposal, unfortunately in my case its not working 100%. The memory graph looks ok but the CPU graph is not correct.

 

[Patrick M. Hausen]

@ChrisChros In that case you should probably open a new issue in JIRA.

 

[KpuCko]

@ChrisChros you said it, and I've checked mine, is it the same. To be hones I'm not sure how this was in the past, but I assume here in the percantege I should see some values.

I also noticed that on the network tabs don't see media type for bridged interfaces. I only see autodetect in my real network cards, not sure this is correct.

 

[Newfoundland.Republic]

@KpuCko /@ChrisChros Just checking: Did you clear your cache?

 

[Flashbin]

@KpuCko Can confirm, after applying the fix the CPU widget doesn't show the graph underneath with the percentages and temperatures anymore.

Edit: @Newfoundland.Republic Even after clearing cache and with other Browser, widget doesn't show graph and percentages / temperatures. And it doesn't seem to update the percentage on the left (9%).

 

[ChrisChros]

@Newfoundland.Republic
can confirm also after clearing the cache the CPU graph is not complete.

 

[Pierce]

FYI, I had the exact same problem with -U3 and this fixed it for me. CPU looks fine on my system (a first version HP Microserver N40L

 

[KpuCko]

@KpuCko /@ChrisChros Just checking: Did you clear your cache?

Yes, the cache has been cleared, even I tried to use another browser..

 

[Newfoundland.Republic]

@KpuCko - in the posts above in this therad, there are instructions to replace the "offending" file. I posted the location of the file on Git that you can replace the one in the distro if you do not want to use the instructions that @Patrick M. Hausen provided.

Just back up the file first

 

[KpuCko]

Yeah, already did it, but this doesn't resolved the issue.
What I'm trying to say:

Code:

sofx-nas01# pwd
/root
sofx-nas01# wget https://raw.githubusercontent.com/truenas/middleware/5426a7d0d7fd11d4d5c6c77ede9993204e611e14/src/middlewared/middlewared/plugins/reporting/events.py
--2021-04-24 13:24:40--  https://raw.githubusercontent.com/truenas/middleware/5426a7d0d7fd11d4d5c6c77ede9993204e611e14/src/middlewared/middlewared/plugins/reporting/events.py
Resolving raw.githubusercontent.com (raw.githubusercontent.com)... 185.199.111.133, 185.199.108.133, 185.199.109.133, ...
Connecting to raw.githubusercontent.com (raw.githubusercontent.com)|185.199.111.133|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 11858 (12K) [text/plain]
Saving to: ‘events.py’

events.py                                       100%[=====================================================================================================>]  11.58K  --.-KB/s    in 0.001s

2021-04-24 13:24:40 (19.3 MB/s) - ‘events.py’ saved [11858/11858]

sofx-nas01# diff events.py /usr/local/lib/python3.8/site-packages/middlewared/plugins/reporting/events.py
sofx-nas01#

You see? The file I donwloaded the the file events.py in middlewared/plugins/reporting are the same.