update server offline since thursday?

[Pierce]

me and everyone I've talked with (IRC, etc) are getting Unable to connect to url https://update-master.ixsystems.com/TrueNAS/TrueNAS-12.0-STABLE/LATEST: Automatic update check failed. Please check system network settings.

since at least thursday if not before that.

 

[Kris Moore]

Having IT investigate now. Thanks for the heads up.

 

[DoubleZed]

I can confirm that me and a friend of mine are seeing the same behavior - we can can resolve the ip of update-master.ixsystems.com, but it is not reachable (via http or ping) from any of the PCs on our networks.

 

[cemoka]

I have same problem. I checked from my home pc, https://update-master.ixsystems.com/TrueNAS/TrueNAS-12.0-STABLE/LATEST is not loading.

 

[qq7ajg]

Likewise - update-master.ixsystems.com resolving to 38.126.124.199

If it is of any help, here is the traceroute (from telehouse)

peer7-et-0-1-5.telehouse.ukcore.bt.net (109.159.252.90) 11.338 ms
7 166-49-214-194.gia.bt.net (166.49.214.194) 12.667 ms
166-49-209-132.gia.bt.net (166.49.209.132) 10.194 ms
166-49-214-194.gia.bt.net (166.49.214.194) 12.822 ms
8 * * *
9 be2870.ccr41.lon13.atlas.cogentco.com (154.54.58.173) 19.131 ms 12.495 ms 11.260 ms
10 be12497.ccr41.par01.atlas.cogentco.com (154.54.56.130) 89.955 ms
be12489.ccr42.par01.atlas.cogentco.com (154.54.57.70) 102.101 ms 101.421 ms
11 be3627.ccr41.jfk02.atlas.cogentco.com (66.28.4.197) 88.969 ms 91.120 ms
be3628.ccr42.jfk02.atlas.cogentco.com (154.54.27.169) 101.833 ms
12 be2807.ccr42.dca01.atlas.cogentco.com (154.54.40.110) 100.923 ms
be2806.ccr41.dca01.atlas.cogentco.com (154.54.40.106) 90.529 ms 91.041 ms
13 be2113.ccr42.atl01.atlas.cogentco.com (154.54.24.222) 111.731 ms
be2112.ccr41.atl01.atlas.cogentco.com (154.54.7.158) 113.656 ms
be2113.ccr42.atl01.atlas.cogentco.com (154.54.24.222) 116.876 ms
14 be3766.rcr51.bna01.atlas.cogentco.com (154.54.87.162) 119.937 ms
be3767.rcr51.bna01.atlas.cogentco.com (154.54.88.150) 118.790 ms
be3766.rcr51.bna01.atlas.cogentco.com (154.54.87.162) 118.102 ms
* * *
* * *
* * *

 

[jgreco]

I have same problem. I checked from my home pc, https://update-master.ixsystems.com/TrueNAS/TrueNAS-12.0-STABLE/LATEST is not loading.

[Moderator note] Please don't multipost what is essentially the same post in multiple threads.

 

[Kris Moore]

This should be resolved now, please let us know if any issues still persist.