Cannot update "Unable to connect to url https://update-master.ixsystems.com/TrueNAS/trains.txt". Connection Refused.

douglasg14b

Dabbler
Joined
Nov 26, 2017
Messages
26

Yes I have internet access on the NAS, yes I have working, correct, network settings.


I am unable to download updates, the error I get when I try is:

Unable to connect to url https://update-master.ixsystems.com/TrueNAS/trains.txt: Automatic update check failed. Please check system network settings.

What I have tried/Tested:​


Can I resolve update-master.ixsystems.com? YES
Can I ping update-master.ixsystems.com? YES

Can I: curl --head https://update-master.ixsystems.com/TrueNAS/trains.txt -o /dev/null ? NO
Can I wget --spider https://update-master.ixsystems.com/TrueNAS/trains.txt >/dev/null ? NO

Multiple wget tries switches between these two results:

1.
Connecting to update-master.ixsystems.com (update-master.ixsystems.com)|200.58.1
19.215|:443... failed: Connection refused.

2.
Connecting to update-master.ixsystems.com (update-master.ixsystems.com)|200.58.1
19.215|:443... failed: Operation timed out.

Can I wget https://google.com? YES
Can I wget https://www.truenas.com? YES

So, I have internet access, can get files from other sites, but cannot update. What is going on here?
 

neofusion

Contributor
Joined
Apr 2, 2022
Messages
159
The 200.58.119.215 ip from the output you posted appears to be a server in Argentina that resolves to ns3.traxhost.com. If you still have this issue maybe your ISP is doing something wonky.
 
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