Unable to view Available Plugins (ERROR)

[BlakeNagel07]

When i click on Available Plugins i get a popup error.

The more info shows the following.

Code:

Error: concurrent.futures.process._RemoteTraceback:
"""
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/ioc_plugin.py", line 1269, in _clone_repo
    repo = git.Repo(destination)
  File "/usr/local/lib/python3.6/site-packages/git/repo/base.py", line 124, in __init__
    raise NoSuchPathError(epath)
git.exc.NoSuchPathError: /mnt/iocage/.plugin_index

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/ioc_plugin.py", line 636, in __clone_pull_plugin_index
    self._clone_repo(self.branch, git_server, git_working_dir, callback=self.callback)
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/ioc_plugin.py", line 1307, in _clone_repo
    k: v for k, v in kwargs.items() if v
  File "/usr/local/lib/python3.6/site-packages/git/repo/base.py", line 982, in clone_from
    return cls._clone(git, url, to_path, GitCmdObjectDB, progress, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/git/repo/base.py", line 933, in _clone
    finalize_process(proc, stderr=stderr)
  File "/usr/local/lib/python3.6/site-packages/git/util.py", line 336, in finalize_process
    proc.wait(**kwargs)
  File "/usr/local/lib/python3.6/site-packages/git/cmd.py", line 418, in wait
    raise GitCommandError(self.args, status, errstr)
git.exc.GitCommandError: Cmd('git') failed due to: exit code(128)
  cmdline: git clone -v https://github.com/freenas/iocage-ix-plugins.git /mnt/iocage/.plugin_index
  stderr: 'Cloning into '/mnt/iocage/.plugin_index'...
fatal: unable to access 'https://github.com/freenas/iocage-ix-plugins.git/': error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/concurrent/futures/process.py", line 175, in _process_worker
    r = call_item.fn(*call_item.args, **call_item.kwargs)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 133, in main_worker
    res = loop.run_until_complete(coro)
  File "/usr/local/lib/python3.6/asyncio/base_events.py", line 484, in run_until_complete
    return future.result()
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 93, in _run
    return await self._call(name, serviceobj, methodobj, params=args, job=job)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 85, in _call
    return methodobj(*params)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 85, in _call
    return methodobj(*params)
  File "/usr/local/lib/python3.6/site-packages/middlewared/schema.py", line 668, in nf
    return f(*args, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/middlewared/plugins/jail.py", line 544, in list_resource
    header=False)
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/iocage.py", line 914, in fetch
    icon=True, official=official)
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/ioc_plugin.py", line 654, in fetch_plugin_index
    self.__clone_pull_plugin_index()
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/ioc_plugin.py", line 643, in __clone_pull_plugin_index
    _callback=self.callback)
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/ioc_common.py", line 90, in logit
    _callback(content, exception)
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/ioc_common.py", line 64, in callback
    raise callback_exception(message)
RuntimeError: Cmd('git') failed due to: exit code(128)
  cmdline: git clone -v https://github.com/freenas/iocage-ix-plugins.git /mnt/iocage/.plugin_index
  stderr: 'Cloning into '/mnt/iocage/.plugin_index'...
fatal: unable to access 'https://github.com/freenas/iocage-ix-plugins.git/': error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
'
"""

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 165, in call_method
    result = await self.middleware.call_method(self, message)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 1096, in call_method
    return await self._call(message['method'], serviceobj, methodobj, params, app=app, io_thread=False)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 1041, in _call
    return await self._call_worker(name, *args)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 1061, in _call_worker
    return await self.run_in_proc(main_worker, name, args, job)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 995, in run_in_proc
    return await self.run_in_executor(self.__procpool, method, *args, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 971, in run_in_executor
    return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
RuntimeError: Cmd('git') failed due to: exit code(128)
  cmdline: git clone -v https://github.com/freenas/iocage-ix-plugins.git /mnt/iocage/.plugin_index
  stderr: 'Cloning into '/mnt/iocage/.plugin_index'...
fatal: unable to access 'https://github.com/freenas/iocage-ix-plugins.git/': error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
'

Could someone help me understand why this is happening?
Freenas version 11.2-U6

if i run "traceroute google.com" it completes just fine.
when i run "traceroute github.com" the following returns.

Code:

root@Server:~ # traceroute github.com
traceroute to github.com (140.82.113.4), 64 hops max, 40 byte packets
1  10.0.0.1 (10.0.0.1)  0.994 ms  1.018 ms  0.985 ms
2  10.16.96.1 (10.16.96.1)  9.124 ms  7.999 ms  8.017 ms
3  100.122.50.170 (100.122.50.170)  9.280 ms  9.622 ms  8.947 ms
4  100.122.50.132 (100.122.50.132)  8.788 ms  8.796 ms  8.373 ms
5  gainhdrj01-ae1.0.rd.ga.cox.net (68.1.2.140)  17.262 ms  15.718 ms  15.737 ms
6  64.125.15.0 (64.125.15.0)  17.308 ms  14.614 ms  15.573 ms
7  * * *
8  ae3.cs2.lga5.us.eth.zayo.com (64.125.29.212)  36.704 ms  36.685 ms  36.685 ms
9  ae4.cs2.dca2.us.eth.zayo.com (64.125.29.31)  36.476 ms  36.853 ms  36.743 ms
10  ae27.cr2.dca2.us.zip.zayo.com (64.125.30.249)  36.164 ms  35.670 ms  36.381 ms
11  ae7.er1.iad47.us.zip.zayo.com (64.125.30.131)  36.181 ms  40.125 ms  39.201 ms
12  209.66.120.179.IPYX-243981-003-ZYO.zip.zayo.com (209.66.120.179)  40.315 ms  42.141 ms  42.506 ms
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *

 

[artyix]

I just fixed this this morning, was receiving the same error on a fresh 11.2 install. When i restarted both my server and my router (pfsense) it fixed the problem. what led me to do that is i was unable to tracert at all on the freenas machine and tracert github.com would not complete on my windows machine.

 

[BlakeNagel07]

A fresh reboot of both did not solve the issue. still get the same message. I also run pfsense for my router.

 

[BlakeNagel07]

update with no progress.

freenas can ping github.com and pass but still traceroute fails.

All other network devices can access github.com.

 

[artyix]

Hmmm...in that case I'm not sure then. I'm very new to freenas. I would try setting your primary nameserver to your gateway (lan address on pf box). And define the gateway under global network settings if you have not already. After that I don't know what else to try.

 

[Jailer]

That error is generally caused by a mis configuration of the network settings. Do you have a default gateway listed? Nameservers?

 

[BlakeNagel07]

I figured out what was causing this error. On my pfsense im running Squid proxy server. Ill need to adjust the setting and determine why its causing this but once i turned Squid off the issue went away.