Tony Self
Contributor
- Joined
- Jan 30, 2017
- Messages
- 130
Yesterday I upgraded from TrueNAS CORE 12 Beta to Beta2.
The upgrade process completed without issue and I was able to sign in to the GUI without an issue.
I continued to access the GUI throughout the day and into the early hours as I am trying to track down an issue with the latest PlexPass plugin which is causing it to crash during it's overnight scheduled tasks.
However this morning I can't sign in to the GUI. All I get is the standard check your network and that the server is up message.
I know the server is up because I can access the command line and all my usual plugins and Jails are running.
The difference I have noticed when accessing via SSH is a Python trace back error as follows
I haven't tried rebooting the server yet. I am remote to the server at the moment, so I don't like doing that if there is a possibility of that making things worse. I do have some remote Plex users and at the moment Plex and the related media jails are all working.
Is there more information I can obtain from the command line that will help debug this issue?
I have now reported this as a bug - NAS-107180 - Unable to sign in to GUI interface
The upgrade process completed without issue and I was able to sign in to the GUI without an issue.
I continued to access the GUI throughout the day and into the early hours as I am trying to track down an issue with the latest PlexPass plugin which is causing it to crash during it's overnight scheduled tasks.
However this morning I can't sign in to the GUI. All I get is the standard check your network and that the server is up message.

I know the server is up because I can access the command line and all my usual plugins and Jails are running.
The difference I have noticed when accessing via SSH is a Python trace back error as follows
Last login: Thu Aug 13 12:06:32 2020 from 223.204.248.202
FreeBSD 12.1-STABLE dee9159d38b(HEAD) TRUENAS
TrueNAS (c) 2009-2020, iXsystems, Inc.
All rights reserved.
TrueNAS code is released under the modified BSD license with some
files copyrighted by (c) iXsystems, Inc.
For more information, documentation, help or support, go here:
http://truenas.com
Welcome to FreeNAS
Traceback (most recent call last):
File "/usr/local/sbin/hactl", line 173, in <module>
main(args.command, args.q)
File "/usr/local/sbin/hactl", line 17, in main
client = Client()
File "/usr/local/lib/python3.8/site-packages/middlewared/client/client.py", line 281, in __init__
self._ws.connect()
File "/usr/local/lib/python3.8/site-packages/middlewared/client/client.py", line 124, in connect
rv = super(WSClient, self).connect()
File "/usr/local/lib/python3.8/site-packages/ws4py/client/__init__.py", line 216, in connect
self.sock.connect(self.bind_addr)
ConnectionRefusedError: [Errno 61] Connection refused
Warning: settings changed through the CLI are not written to
the configuration database and will be reset on reboot.
root@fnplex:~ #
I haven't tried rebooting the server yet. I am remote to the server at the moment, so I don't like doing that if there is a possibility of that making things worse. I do have some remote Plex users and at the moment Plex and the related media jails are all working.
Is there more information I can obtain from the command line that will help debug this issue?
I have now reported this as a bug - NAS-107180 - Unable to sign in to GUI interface
Last edited: