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SOLVED Unable to connect to url https://update-master.ixsystems.com/FreeNAS/FreeNAS-11.3-STABLE/LATEST

melloa

Dedicated Sage
Joined
May 22, 2016
Messages
1,726
Can't update from two sites. Anyone else?
 

chicos

Newbie
Joined
Oct 29, 2013
Messages
1
I have the exact same issue. Cannot update to 11.3-U1. Get erroe "Unable to connect to url https://update-master.ixsystems.com/FreeNAS/FreeNAS-11.3-STABLE/LATEST: Automatic update check failed. Please check system network settings"

System is able to update the jails, DNS resolves correctly. Tried link from computer and the site is not available

The download page only has the .iso and no update packages either so cannot do a manual update. Unless the manual process now uses the full .iso?
 

proto

Senior Member
Joined
Sep 28, 2015
Messages
269
same here.
this morning I saw some bad handshake errors in logs.
seems down now...


fixed!
 
Last edited:

hokan

Member
Joined
Feb 10, 2017
Messages
42
Me three. I use a proxy server and, while I do see some connections to xsystems.com, I don't see any mention of the failed URL.
 

melloa

Dedicated Sage
Joined
May 22, 2016
Messages
1,726
Updates are back.
 

hokan

Member
Joined
Feb 10, 2017
Messages
42
Still not working for me.

Did you have to make any change for it to work?
 

melloa

Dedicated Sage
Joined
May 22, 2016
Messages
1,726
No changes were made on my end.
 

hokan

Member
Joined
Feb 10, 2017
Messages
42
I rebooted and (coincidence?) it was able to download the updates.
 

hokan

Member
Joined
Feb 10, 2017
Messages
42
But ... when the system rebooted there were still updates to be applied and they failed with the "unable to connect" message... even though they were apparently already downloaded.
 

mm67

Newbie
Joined
Apr 18, 2018
Messages
2
I have the exact same issue. Cannot update to 11.3-U1. Get erroe "Unable to connect to url https://update-master.ixsystems.com/FreeNAS/FreeNAS-11.3-STABLE/LATEST: Automatic update check failed. Please check system network settings"

System is able to update the jails, DNS resolves correctly. Tried link from computer and the site is not available

The download page only has the .iso and no update packages either so cannot do a manual update. Unless the manual process now uses the full .iso?
I downloaded the manual update package from here : https://download.freenas.org/11.3/STABLE/latest/
 

hokan

Member
Joined
Feb 10, 2017
Messages
42
Thanks mm67. That worked for me as well.
 

theyost

Member
Joined
Feb 24, 2019
Messages
30
I had this problem. I tried to ping from command line without success. Then remembered I changed network access from DHCP to static... but forgot to give it the DNS servers & gateway. I added that to configuration and now works :)

-Dave
 
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