Trying to setup outgoing email server: some kind of strange python error

[senior_hombre]

Hi,
iam trying to configure the freeNAS email settings to be able to get warnings and volume test results at my root email.
I have an own mailserver on a root server, which is configured for SSL/TLS.
To keep it simple for a first test i just used the account details of a already working email account on this server, by just copying the thunderbird configuration data over to the freeNAS email settings (yes i can send emails via thunderbird using the exact same configuration values):
this includes:
from email: root@freenas.local (i gave root an email adress on the user settings)
outgoing mail server: myserver.dom (exact the same as in thunderbird, but this is an example)
port: 465
TLS/SSL: TLS (on thunderbird i can directly select: SSL/TLS)
use smtp auth: yes
username: the same as in thunderbird
password: the same

After saving i hit the "send test mail button" and got the following error:
Your test email could not be sent: Connection unexpectedly closed: timed out

i looked into the maillog on the NAS:

Code:

Aug 1 22:16:26 freenas freenas[2924]: Traceback (most recent call last):
Aug 1 22:16:26 freenas freenas[2924]: File "/usr/local/www/freenasUI/../freen
asUI/common/system.py", line 172, in send_mail
Aug 1 22:16:26 freenas freenas[2924]: local_hostname=local_hostname)
Aug 1 22:16:26 freenas freenas[2924]: File "/usr/local/lib/python2.7/smtplib.
py", line 251, in __init__
Aug 1 22:16:26 freenas freenas[2924]: (code, msg) = self.connect(host, port
)
Aug 1 22:16:26 freenas freenas[2924]: File "/usr/local/lib/python2.7/smtplib.
py", line 312, in connect
Aug 1 22:16:26 freenas freenas[2924]: (code, msg) = self.getreply()
Aug 1 22:16:26 freenas freenas[2924]: File "/usr/local/lib/python2.7/smtplib.
py", line 360, in getreply
Aug 1 22:16:26 freenas freenas[2924]: + str(e))
Aug 1 22:16:26 freenas freenas[2924]: SMTPServerDisconnected: Connection unexpe
ctedly closed: timed out

then i looked at the maillog at my mailserver but there was no information about any attempt to reach the smtp service.

I have no experience with python, can anyone help me?

 

[dlavigne]

Please create a bug report at bugs.freenas.org that includes the full traceback, not just a portion of it. Post the issue number here.

 

[senior_hombre]

that was the full log regarding this error, or what do you mean with full traceback, where do i find the full traceback?

 

[dlavigne]

Hmm, did it not give a traceback (a window with a bunch of messages which includes the FreeNAS version)? If not, post those log messages and include the FreeNAS build from the System Information screen when making the ticket.

 

[senior_hombre]

No after i hit the send testmail button only the last sentence from the log appeared: Connection unexpectedly closed: timed out
then i just used the shell access the mail log. I will create a bug report now.

 

[senior_hombre]

I have created a bug report: https://bugs.freenas.org/issues/5721