TrueNas shows i windows network but wont open.

[Pelle84]

Hi

i have a new truenas setup that windows network has been working but now if i try to open the nas i get a network error with no access.
if i run the ip in file explorere i see the network drives and se and transfer files.

i run TrueNAS-13.0-U3.1 i think when i istalled it it was on Truenas 12 but not sure.

I have restarted the server many times, also the SMB service.
allso trid to change the NetBios name but this never changed on the windows network.
the problem are on multiple computeres so it seems to be a server or network issue how i can see it.

anyone have some tips?

 

[garm]

What is the IP of TrueNAS and what does ping truenas prompt?

 

[Pelle84]

ping trunas = Destination host unreachable
Ping Ip = 4 sent, 4 received, 0% lost

 

[garm]

So you client do not resolve \\truenas… what’s the IP of TrueNAS?

 

[Pelle84]

ip is 10.0.0.100

 

[garm]

so try ping 10.0.0.100 in CMD and \\10.0.0.100 in explorer

 

[Pelle84]

ite works to ping in CMD and \\IP works i explorer. but \\TRUENAS do not i only shows in the network list

 

[Patrick M. Hausen]

If ping truenas results in "destination host unreachable" but ping 10.0.0.100 works - what is the IP address it tries to ping when you use the hostname?

 

[Pelle84]

it seem to go to 10.0.0.200. i have 2 networkcards in it and i know the the second on had this ip but this is disabled now, how do i get it back to 10.0.0.100?

 

[Patrick M. Hausen]

You cannot have two interfaces in the same network. Unconfigure the IP address from the second card, unplug the second card, reboot your TrueNAS. That should do it. If this is an Active Directory integrated anvironment or there is some other form of local dynamic DNS updates you might need to delete the address from your DNS server, too.

 

[Pelle84]

thanks for the help. the old ip was making troble, so after removing ip and restart of router it was back to normal.