Truenas Scale Crash

[pchevall]

Hi there,

I've been experiencing some pretty frequent crashes lately, after sometimes hours to a day it crashes, it becomes unreachable and I can't connect to it by any means unless I restart. At first I thought it could be related to my network card and I got an Intel one but that didn't resolve the issue, and checking the logs I found that the crashes are always after this:

Mar 27 10:20:08 truenas systemd[1]: Starting system activity accounting tool...
Mar 27 10:20:08 truenas systemd[1]: sysstat-collect.service: Succeeded.
Mar 27 10:20:08 truenas systemd[1]: Finished system activity accounting tool.
---> you can see here when I found out it had crashed and I restarted
Mar 28 12:56:36 truenas syslog-ng[4109]: syslog-ng starting up; version='3.28.1'
Mar 28 12:55:19 truenas kernel: microcode: microcode updated early to revision 0x21, date = 2019-02-13

I have no idea where to begin

----------------------------------------------
Truenas: TrueNAS-SCALE-22.02.4
Motherboard: Asus p8z77-v
Processor: Intel i5 3570k
Memory: 32GB non-ECC
Network card: Intel I210
Disks: 2 x 2TB Seagate barracuda

 

[Samuel Tai]

Gaming boards aren't recommended for TrueNAS, because they typically overclock by default. Disable all overclocks in the BIOS, and run your RAM at stock speeds.

 

[salsafunatiker]

My TrueNAS Scale System always crashes when I copy a lot of GB of data to the system using SMB share.
After it crashed, nothing works anymore: no video output, no keyboard, no ssh, no webpage, nothing.

What could be reason for crash? Where do I find log files?

My hardware:
- Mini-ITX Board - B550I AORUS PRO AX with Realtek 8125® 2.5GbE LAN

Can it be due to some driver issue in TrueNAS Scale?
If I do not find a solution, I need to switch to some other system.
I need to figure out if using other OS software, this also happens.

 

[pchevall]

I had issues with the system when transferring large files that went away after I changed the RAM. I'm still trying to figure out several other problems though. My transfer speed over SMB is really slow and I randomly loose connection.

 

[salsafunatiker]

To check whether there is some hardware failure or so, I installed Linux Mint instead on the machine.
I copied lots of Gigabytes of data. No crash at all. Everything is working fine.
So I guess my hardware is ok.

Must it be some driver issue in TrueNas Scale? Something with the NIC Realtek driver?
I tried USB NIC, which also has Realtek 8125. Also crash after copying lots of data.
Only using the docker apps, system works fine so far. But then there is not a lot of data going through.

My hardware:
- B550I AORUS PRO AX with Realtek 8125® 2.5GbE LAN
- AMD APU 5600G
- 2 x 8GB 3200 MHz RAM
- Several NVMe and SATA SSDs

I liked the idea of TrueNAS Scale, also because of the web interface. My plan is to have a second NAS for "not so important" data. So no RAID is needed. For important data I have my Synology with two drives in mirror RAID.
I also like the TrueNAS Scale Web interface for docker/container.

But... if system always crashes (or in other words: I cannot be sure that it runs stable on my machine), I cannot use it unfortunately :-(
Any ideas from anyone? Help is appreciated!

I might use Linux Mint instead, will create some SMB shares, and for running containers I can use docker / portainer instead.