TRUENAS-MINI-3.0-X Drives Missing

rdeveau2005

Cadet
Joined
May 25, 2014
Messages
1
Hello,

Started receiving this error after a reboot.

Failed to check for alert VolumeStatus: Traceback (most recent call last): File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/alert.py", line 706, in __run_source alerts = (await alert_source.check()) or [] File "/usr/local/lib/python3.8/site-packages/middlewared/alert/source/volume_status.py", line 31, in check for vdev in await self.middleware.call("pool.flatten_topology", pool["topology"]): File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1238, in call return await self._call( File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1206, in _call return await self.run_in_executor(prepared_call.executor, methodobj, *prepared_call.args) File "/usr/local/lib/python3.8/site-packages/middlewared/main.py", line 1110, in run_in_executor return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs)) File "/usr/local/lib/python3.8/site-packages/middlewared/utils/io_thread_pool_executor.py", line 25, in run result = self.fn(*self.args, **self.kwargs) File "/usr/local/lib/python3.8/site-packages/middlewared/plugins/pool.py", line 438, in flatten_topology d = deque(sum(topology.values(), [])) AttributeError: 'NoneType' object has no attribute 'values'​


I am running version TrueNAS-12.0-U1.1. Motherboard is an ASRockRack C3558D4I-4L. I checked in TrueNAS and the bios and none of the drives in the hot swap bays were detected. I did open the case to check why one of the fans were making a noise and to order a replacement. I double checked all of the cables. The drives are getting power but not being detected by the system.

I did notice on one of the side panels that it has a switch to tell if the case panel is open. Is there something I need to clear in the bios or truenas if the case was opened?
 
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