TrueNas Losing connection

[giuseppe30]

Hello,
new machine from one week haves random issue with losing connection. Suddenly can't access by gui, smb, nfs or ssh so reboot system from console.


This is configuration:
TrueNas 12.0-U3.1
CHASSIS Supermicro 825MBTQC-R802LPB
MB Asrock x370 Taichi
CPU Ryzen 5 3600
RAM 32GB 2600 ECC
NIC Intel x710-DA2

First stripe pool: 3x HDD WD ULTRASTAR h320 8TB with SSD NVME M2 1TB WD BLACK for cache
Second stripe pool: 2x SSD WD RED SA500 2TB


Someone can help me?
Thanks

 

[giuseppe30]

in deamon.log there are 3 disks over temperature: ada0, ada1, ada2 by smart test.
so all 3 HDD HGST drive.

could this cause issue?

 

[ThreeDee]

overheated drives wouldn't cause a connection drop unless one is your boot drive and then maybe .. how are temps on the rest of the unit?

Are you running the latest BIOS for your motherboard?
I'd recommend turning off all non-essential items in BIOS ..ie .. sound, wifi, etc
If this is going to be your server forever and not repurposed into a windows box of some sort .. might I suggest you sell it and get either:
X470D4U
or
X470D4U2-2T
just a suggestion.

 

[LarsR]

I would also disable global c-states, amd cool&quit and erp-ready in bios, those settings tend to be troublesome with 24/7 deployments.

 

[giuseppe30]

Thanks,
I buyed x370 as it has solid motherboard with good vrm and I upgrade firmawre at v 5.60. But I will consider the card X470D4U for the future upgrade.
I'll do a check on the x370 settings tomorrow.

It's very strange thing that I do not find any information on the TrueNas logs and so it is very difficult for me find a issues.