TrueNAS Core not responding

[ahdzesq]

Hello Community,

I have trouble with my TrueNAS Core system running version 12.0-RELEASE

Sometimes the system seems to not be responding the GUI just gets freeze and if I go over SSH I get this error:

Traceback (most recent call last):
File "/usr/local/sbin/hactl", line 171, in <module>
main(args.command, args.q)
File "/usr/local/sbin/hactl", line 17, in main
client = Client()
File "/usr/local/lib/python3.8/site-packages/middlewared/client/client.py", line 281, in __init__
self._ws.connect()
File "/usr/local/lib/python3.8/site-packages/middlewared/client/client.py", line 124, in connect
rv = super(WSClient, self).connect()
File "/usr/local/lib/python3.8/site-packages/ws4py/client/__init__.py", line 223, in connect
bytes = self.sock.recv(128)
socket.timeout: timed out

There is some workaround or solution for this? or someone who can tell me what is related to this?

Thanks, Regards.

 

[G8One2]

I've seen this before on my own setup. I cant say for sure what fixed it. I did move from a USB boot device, to using a SATA DOM and have since had that issue. Idk if it was related or not though.

 

[ahdzesq]

I've seen this before on my own setup. I cant say for sure what fixed it. I did move from a USB boot device, to using a SATA DOM and have since had that issue. Idk if it was related or not though.

Thanks for your reply,

I think is not my case, I boot directly from 2 SSD's on mirror

 

[Matt84]

I'm getting a similar error. Did you ever figure out the cause?


Traceback (most recent call last):
File "/usr/local/sbin/hactl", line 171, in <module>
main(args.command, args.q)
File "/usr/local/sbin/hactl", line 17, in main
client = Client()
File "/usr/local/lib/python3.8/site-packages/middlewared/client/client.py", line 281, in __init__
self._ws.connect()
File "/usr/local/lib/python3.8/site-packages/middlewared/client/client.py", line 124, in connect
rv = super(WSClient, self).connect()
File "/usr/local/lib/python3.8/site-packages/ws4py/client/__init__.py", line 216, in connect
self.sock.connect(self.bind_addr)
ConnectionRefusedError: [Errno 61] Connection refused

 

[anodos]

@Matt84, can you PM me a debug (System->Advanced->Save Debug)?

 

[Matt84]

Doing this now.

More info in this thread - https://www.truenas.com/community/threads/truenas-12-0u2-web-ui-connecting-to-truenas.91094/

I also got a warning in the Web UI after a reboot it came back online asking me to create a JIRA ticket which I searched JIRA first and found a similar issue already ported about python3.8.core - https://jira.ixsystems.com/browse/NAS-109401