Register for the iXsystems Community to get an ad-free experience and exclusive discounts in our eBay Store.

TrueNAS core boot: CAM status: CCB request completed with an error.... Solaris: WARNING: Poll 'boot-pool" has encountered an uncorrectable I/O failure

stane95

Newbie
Joined
Oct 19, 2020
Messages
3
Hello, I have a problem booting up TrueNAS core, I hope this is the right place to ask for help. I have tried installing it to many USBs, from Kingston, SanDisk to "Generic Flash Drive". All from 8-16GB.

Installation is successful and I get to boot TrueNAS screen with no problems. After that I always get:
"CAM status: CCB request completed with an error.... Solaris: WARNING: Poll 'boot-pool" has encountered an uncorrectable I/O failure and has been suspended".
Now, I refuse to believe that every single USB that I have is failing. They work fine elsewhere, but to be honest I did not test them all, I am still doing that as it takes a lot of time. Some are pretty much new, some a few months old and one is really old. They were working perfectly previously and still do, if I use them for anything else. I disconnected all local disks and no difference.

If I install TrueNAS on SSD it works fine, so I presume that hardware is supported (except USB?).
Does anyone have any idea why would I get such and error and how to fix it? Or, if I asked in wrong place, can someone please tell me where I should be asking such question.

Thanks in advance, Stane

Just to be sure, I booted MX Linux live system and ran "inxi -Frxz", which is supposed to give system info. The flash drive used for MX boot was not used for TrueNAS install location.
What is not mentioned bellow: 2x 500GB HDD, 240GB SSD, because I unplugged them to see if it helps. They were there on most tries of installs.
Code:
demo@mx1:~
$ inxi -Frxz
System:    Host: mx1 Kernel: 4.19.0-6-amd64 x86_64 bits: 64 compiler: gcc v: 8.3.0 
           Desktop: Xfce 4.14.1 Distro: MX-19.1_x64 patito feo February 15  2020 
           base: Debian GNU/Linux 10 (buster) 
Machine:   Type: Desktop Mobo: ASRock model: N68C-GS4 FX serial: <filter> 
           BIOS: American Megatrends v: P1.10 date: 10/13/2014 
CPU:       Topology: 6-Core model: AMD FX-6300 bits: 64 type: MCP arch: Bulldozer 
           L2 cache: 2048 KiB 
           flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 42193 
           Speed: 1405 MHz min/max: 1400/3500 MHz Core speeds (MHz): 1: 1408 2: 1482 3: 1405 
           4: 1401 5: 1446 6: 1640 
Graphics:  Device-1: NVIDIA C61 [GeForce 7025 / nForce 630a] vendor: ASRock driver: nouveau 
           v: kernel bus ID: 00:0d.0 
           Display: x11 server: X.Org 1.20.4 driver: nouveau unloaded: fbdev,modesetting,vesa 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: NV4C v: 2.1 Mesa 18.3.6 direct render: Yes 
Audio:     Device-1: NVIDIA MCP61 High Definition Audio vendor: ASRock driver: snd_hda_intel 
           v: kernel bus ID: 00:05.0 
           Sound Server: ALSA v: k4.19.0-6-amd64 
Network:   Device-1: Qualcomm Atheros QCA8171 Gigabit Ethernet vendor: ASRock driver: alx 
           v: kernel port: ec00 bus ID: 01:00.0 
           IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter> 
Drives:    Local Storage: total: 7.62 GiB used: 25.8 MiB (0.3%) 
           ID-1: /dev/sda type: USB vendor: Generic model: Flash Disk size: 7.62 GiB 
Partition: ID-1: / size: 5.96 GiB used: 25.8 MiB (0.4%) fs: overlay source: ERR-102 
Sensors:   System Temperatures: cpu: 15.4 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian buster-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian buster main contrib non-free
           2: deb http://deb.debian.org/debian-security buster/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxrepo.com/mx/repo/ buster main non-free
           No active apt repos in: /etc/apt/sources.list.d/various.list 
Info:      Processes: 201 Uptime: 3m Memory: 7.53 GiB used: 502.5 MiB (6.5%) Init: SysVinit 
           runlevel: 5 Compilers: gcc: 8.3.0 Shell: bash v: 5.0.3 inxi: 3.0.36 
 

Attachments

sretalla

Dedicated Sage
Joined
Jan 1, 2016
Messages
3,056
My guess would be a controller problem... what chipset does your board use for USB?
 

maxymo

Neophyte
Joined
Oct 21, 2020
Messages
5
I am getting the same errors after upgrading from TrueNas core RC1 to RELEASE. I am using also a USB memory to host Truenas but it works fine with RC1.

When I restart the server it seems boot correctly but in RC1 version (at least the system didn't break) I have tried two times with the same result.

Anyone know what happens? I can provide more info if needed I have a video recording of all booting

The first screenshot is where the errors start displaying and second one is where it get stuck.

Screenshot 2020-10-22 at 10.03.34.png

Screenshot 2020-10-22 at 10.03.55.png
 

maxymo

Neophyte
Joined
Oct 21, 2020
Messages
5
The chipset controller in Dell R710 is Intel 5520
 

maxymo

Neophyte
Joined
Oct 21, 2020
Messages
5
I am getting the same errors after upgrading from TrueNas core RC1 to RELEASE. I am using also a USB memory to host Truenas but it works fine with RC1.

When I restart the server it seems boot correctly but in RC1 version (at least the system didn't break) I have tried two times with the same result.

Anyone know what happens? I can provide more info if needed I have a video recording of all booting

The first screenshot is where the errors start displaying and second one is where it get stuck.

View attachment 42185

View attachment 42186
Not sure what happened but after the second time I got the errors above and restarted server the server restarted without errors and the STABLE version is installed.
 

stane95

Newbie
Joined
Oct 19, 2020
Messages
3
Hello, thank you for all the answers and interest in the problem. I am not sure what chipset the motherboard uses (ASRock model: N68C-GS4 FX). I tried searching for it but I didn't find anything else than "Nvidia chipset" for GPU, I might be a bit blind. I see that TrueNAS has a new release, I will try installing the new version later today. Hopefully there will be some changes, ill post if anything does change.
 

maxymo

Neophyte
Joined
Oct 21, 2020
Messages
5
As I mentioned before I didn't get these errors anymore on booting but noticed one of the VM machines is broken which are in an SSD (separate from where Truenas is installed). It is a Windows Server machine that won't boot. manage to boot from Windows DVD installation and mount the volume where Windows is installed but for my surprise there are missing files on the system e.e. content of Users folder and Windows/System32.

I can run an old snapshot of this system though.

I am wondering if this is related to the I/O failures I saw before when booting Truenas.
 
Top