Supermicro X10SDV-4C-7TP4F with onboard SAS - no disks

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OlivierF

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Hi,

For some reason, FreeNAS won't recognise the disks connected to the SAS controller (SATA disks, WD Re attached).

Version:
FreeNAS-11.0-U2 (e417d8aa5)
Motherboard:
X10SDV-4C-7TP4F board with a SAS826TQ backplane in a Supermicro chassis.
Controller
LSI SAS2116

dmesg points me in some direction, however i have no idea how to interpret this:
Code:
root@freenas:~ # dmesg | grep mps
mps0: <Avago Technologies (LSI) SAS2116> port 0xe000-0xe0ff mem 0xfb5c0000-0xfb5c3fff,0xfb580000-0xfb5bffff irq 16 at device 0.0 on pci3
mps0: Firmware: 19.00.02.00, Driver: 21.01.00.00-fbsd
mps0: IOCCapabilities: 1285c<ScsiTaskFull,DiagTrace,SnapBuf,EEDP,TransRetry,EventReplay,HostDisc>
mps_mapping_enclosure_dev_status_change_event: enclosure with handle = 0x1 reported 0 slots
mps0: SAS Address for SATA device = a2984a22a7bdc971
mps0: SAS Address from SATA device = a2984a22a7bdc971
failure at /freenas-11-releng/freenas/_BE/os/sys/dev/mps/mps_sas_lsi.c:675/mpssas_add_device()! Could not get ID for device with handle 0x0011
mpssas_fw_work: failed to add device with handle 0x11
mps0: SAS Address for SATA device = a2984a1fc7cfb190
mps0: SAS Address from SATA device = a2984a1fc7cfb190
failure at /freenas-11-releng/freenas/_BE/os/sys/dev/mps/mps_sas_lsi.c:675/mpssas_add_device()! Could not get ID for device with handle 0x0012
mpssas_fw_work: failed to add device with handle 0x12
mps0: SAS Address for SATA device = a2984a23c6a7c587
mps0: SAS Address from SATA device = a2984a23c6a7c587
failure at /freenas-11-releng/freenas/_BE/os/sys/dev/mps/mps_sas_lsi.c:675/mpssas_add_device()! Could not get ID for device with handle 0x0013
mpssas_fw_work: failed to add device with handle 0x13
mps0: SAS Address for SATA device = a2984a26c5cfd174
mps0: SAS Address from SATA device = a2984a26c5cfd174
failure at /freenas-11-releng/freenas/_BE/os/sys/dev/mps/mps_sas_lsi.c:675/mpssas_add_device()! Could not get ID for device with handle 0x0014
mpssas_fw_work: failed to add device with handle 0x14



Code:
root@freenas:~ # sas2ircu 0 DISPLAY
LSI Corporation SAS2 IR Configuration Utility.
Version 20.00.00.00 (2014.09.18)
Copyright (c) 2008-2014 LSI Corporation. All rights reserved.

Read configuration has been initiated for controller 0
------------------------------------------------------------------------
Controller information
------------------------------------------------------------------------
  Controller type						 : SAS2116_1
  BIOS version							: 7.37.01.00
  Firmware version						: 19.00.02.00
  Channel description					 : 1 Serial Attached SCSI
  Initiator ID							: 0
  Maximum physical devices				: 125
  Concurrent commands supported		   : 1720
  Slot									: 11
  Segment								 : 0
  Bus									 : 2
  Device								  : 0
  Function								: 0
  RAID Support							: No

Disk info below, cut out..


In the motherboard is a LSI SAS2116 controller with firmware P19, that's the latest that Supermicro provides:
ftp://ftp.supermicro.nl/driver/SAS/LSI/2116/Firmware/IT/

I'm stuck.. Anyone?
 
Ericloewe

Ericloewe

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Update the firmware to P20.00.07 and try again. Grab the firmware from LSI/Broadcom/Avago's website.
 
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OlivierF

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It was a bit of a hassle, but I was able to update the FW using the files I found here:
https://forums.servethehome.com/ind...e-lsi-2116it-in-x10sdv-4c-7tp4f-to-p20.14211/

Unfortunately the error persists:

Code:

root@freenas:~ # dmesg | grep mps
mps0: <Avago Technologies (LSI) SAS2116> port 0xe000-0xe0ff mem 0xfb5c0000-0xfb5c3fff,0xfb580000-0xfb5bffff irq 16 at device 0.0 on pci3
mps0: Firmware: 20.00.07.00, Driver: 21.01.00.00-fbsd
mps0: IOCCapabilities: 1285c<ScsiTaskFull,DiagTrace,SnapBuf,EEDP,TransRetry,EventReplay,HostDisc>
mps_mapping_enclosure_dev_status_change_event: enclosure with handle = 0x1 reported 0 slots
mps0: SAS Address for SATA device = a2984a22a7bdc971
mps0: SAS Address from SATA device = a2984a22a7bdc971
failure at /freenas-11-releng/freenas/_BE/os/sys/dev/mps/mps_sas_lsi.c:675/mpssas_add_device()! Could not get ID for device with handle 0x0011
mpssas_fw_work: failed to add device with handle 0x11
mps0: SAS Address for SATA device = a2984a1fc7cfb190
mps0: SAS Address from SATA device = a2984a1fc7cfb190
failure at /freenas-11-releng/freenas/_BE/os/sys/dev/mps/mps_sas_lsi.c:675/mpssas_add_device()! Could not get ID for device with handle 0x0012
mpssas_fw_work: failed to add device with handle 0x12
mps0: SAS Address for SATA device = a2984a23c6a7c587
mps0: SAS Address from SATA device = a2984a23c6a7c587
failure at /freenas-11-releng/freenas/_BE/os/sys/dev/mps/mps_sas_lsi.c:675/mpssas_add_device()! Could not get ID for device with handle 0x0013
mpssas_fw_work: failed to add device with handle 0x13
mps0: SAS Address for SATA device = a2984a26c5cfd174
mps0: SAS Address from SATA device = a2984a26c5cfd174
failure at /freenas-11-releng/freenas/_BE/os/sys/dev/mps/mps_sas_lsi.c:675/mpssas_add_device()! Could not get ID for device with handle 0x0014
mpssas_fw_work: failed to add device with handle 0x14


Edit:
NAS4Free does regocnise the disks (with driver version 21.02)

Code:
nas4free: ~# dmesg | grep mps
mps0: <Avago Technologies (LSI) SAS2116> port 0xe000-0xe0ff mem 0xfb5c0000-0xfb5c3fff,0xfb580000-0xfb5bffff irq 16 at device 0.0 on pci3
mps0: Firmware: 20.00.07.00, Driver: 21.02.00.00-fbsd
mps0: IOCCapabilities: 1285c<ScsiTaskFull,DiagTrace,SnapBuf,EEDP,TransRetry,EventReplay,HostDisc>
mps0: SAS Address for SATA device = a2984a22a7bdc971
mps0: SAS Address from SATA device = a2984a22a7bdc971
mps0: SAS Address for SATA device = a2984a1fc7cfb190
mps0: SAS Address from SATA device = a2984a1fc7cfb190
mps0: SAS Address for SATA device = a2984a23c6a7c587
mps0: SAS Address from SATA device = a2984a23c6a7c587
mps0: SAS Address for SATA device = a2984a26c5cfd174
mps0: SAS Address from SATA device = a2984a26c5cfd174
da1 at mps0 bus 0 scbus0 target 3 lun 0
da0 at mps0 bus 0 scbus0 target 0 lun 0
da2 at mps0 bus 0 scbus0 target 5 lun 0
da3 at mps0 bus 0 scbus0 target 10 lun 0
 
Last edited:
Ericloewe

Ericloewe

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It's hard to say if you have a hardware issue or if there's a bug in the stack for your controller...
 
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OlivierF

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Ericloewe said:
It's hard to say if you have a hardware issue or if there's a bug in the stack for your controller...
Click to expand...
Thank you for your reply.
Agreed, i'm not sure what's happening. However, if it were a hardware issue, NAS4Free would have the same issue right?
 
Ericloewe

Ericloewe

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OlivierF said:
Thank you for your reply.
Agreed, i'm not sure what's happening. However, if it were a hardware issue, NAS4Free would have the same issue right?
Click to expand...
I missed your edit, still had an old version of the page loaded.

Try FreeNAS 9.10.2-U6 and see what happens. If that works, file a bug report detailing the situation and post it here. If it doesn't work... file the same bug report, since it did work on NAS4Free.
 
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OlivierF

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Messages
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This is on 9.10.2-U6. I'll create a bug report.

Code:
[root@freenas] ~# dmesg | grep mps
mps0: <Avago Technologies (LSI) SAS2116> port 0xe000-0xe0ff mem 0xfb5c0000-0xfb5c3fff,0xfb580000-0xfb5bffff irq 16 at device 0.0 on pci2
mps0: Firmware: 20.00.07.00, Driver: 21.01.00.00-fbsd
mps0: IOCCapabilities: 1285c<ScsiTaskFull,DiagTrace,SnapBuf,EEDP,TransRetry,EventReplay,HostDisc>
mps_mapping_enclosure_dev_status_change_event: enclosure with handle = 0x1 reported 0 slots
mps0: SAS Address for SATA device = a2984a22a7bdc971
mps0: SAS Address from SATA device = a2984a22a7bdc971
failure at /freenas-9.10-releng/_BE/os/sys/dev/mps/mps_sas_lsi.c:675/mpssas_add_device()! Could not get ID for device with handle 0x0011
mpssas_fw_work: failed to add device with handle 0x11
mps0: SAS Address for SATA device = a2984a1fc7cfb190
mps0: SAS Address from SATA device = a2984a1fc7cfb190
failure at /freenas-9.10-releng/_BE/os/sys/dev/mps/mps_sas_lsi.c:675/mpssas_add_device()! Could not get ID for device with handle 0x0012
mpssas_fw_work: failed to add device with handle 0x12
mps0: SAS Address for SATA device = a2984a23c6a7c587
mps0: SAS Address from SATA device = a2984a23c6a7c587
failure at /freenas-9.10-releng/_BE/os/sys/dev/mps/mps_sas_lsi.c:675/mpssas_add_device()! Could not get ID for device with handle 0x0013
mpssas_fw_work: failed to add device with handle 0x13
mps0: SAS Address for SATA device = a2984a26c5cfd174
mps0: SAS Address from SATA device = a2984a26c5cfd174
failure at /freenas-9.10-releng/_BE/os/sys/dev/mps/mps_sas_lsi.c:675/mpssas_add_device()! Could not get ID for device with handle 0x0014
mpssas_fw_work: failed to add device with handle 0x14


Edit:
Bugreport filed:
https://bugs.freenas.org/issues/25709
 
Last edited:
Ericloewe

Ericloewe

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Apparently the current FreeBSD driver fixes this. It'll be included in FreeNAS 11.1.
 
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