Shutdown & Restarted Server - sbd_ctrl_transfer_setup: could not setup default USB transfer

[Newfoundland.Republic]

I had to shutdown my FreeNAS box yesterday (a Supermicro SuperChassis 825TQ-R740LPB with a X9DR3-LN4F+ running FreeNAS-11.3-U3.2) to rearrange the server in my rack. Since then, I have been getting the following error (over & over & over) in my log:
Jun 14 17:53:55 freenas usbd_ctrl_transfer_setup: could not setup default USB transfer Jun 14 17:53:55 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_NOMEM Jun 14 17:53:56 freenas usbd_ctrl_transfer_setup: could not setup default USB transfer Jun 14 17:53:56 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_NOMEM, ignored) Jun 14 17:53:57 freenas usbd_ctrl_transfer_setup: could not setup default USB transfer

The strange thing is that I do not have any keyboard plugged in (or any other USB device).

Any suggestions as to how to fix this?

Thanks!

 

[Samuel Tai]

Actually, I suspect you do have a USB device attached: your BMC virtual keyboard. Does usbconfig show the BMC virtual keyboard and mouse at ugen0.3? You may have to bounce the BMC with ipmitool mc reset cold. In fact, I have a cron task that does this twice a week on my system, as the BMC web page goes wonky after about 48 hours uptime.

 

[Newfoundland.Republic]

usbconfig shows
root@freenas[~]# usbconfig
ugen0.1: <Intel EHCI root HUB> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA) ugen1.1: <Intel EHCI root HUB> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA) ugen0.2: <vendor 0x8087 product 0x0024> at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA) ugen1.2: <vendor 0x8087 product 0x0024> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA) ugen0.3: <Winbond Electronics Corp Hermon USB hidmouse Device> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (100mA)

I tried ipmitool mc reset cold but I'm still getting the error.

I wonder if it was the last update? Back in the FreeNAS 9.x days I found a similar issue. I never had the issue before the last update.

 

[Newfoundland.Republic]

Hmmm... Just noticed this error:
Jun 14 19:11:58 freenas ugen1.3: <Unknown > at usbus1 (disconnected) Jun 14 19:11:58 freenas uhub_reattach_port: could not allocate new device Jun 14 19:12:20 freenas uhub_reattach_port: giving up port reset - device vanished

Then the same errors started again with:
Jun 14 19:13:40 freenas usb_alloc_device: set address 3 failed (USB_ERR_STALLED, ignored) Jun 14 19:13:41 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_STALLED Jun 14 19:13:42 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_STALLED, ignored)

 

[Samuel Tai]

Yes, the disconnect was from the IPMI reboot. You may have to shutdown your server, and disconnect power to get the BMC to completely shut down.

 

[Newfoundland.Republic]

Thanks - That worked.

The ye olde "Reboot your computer" approach. (My wife and som make fun of me when I ask them that ;))

I did have to pull the mains power and let the caps drain before it worked.

 

[Newfoundland.Republic]

Nope - Didn't work. Shortly after posting the above it started again:
Jun 14 19:38:17 freenas uhub_reattach_port: giving up port reset - device vanished Jun 14 19:38:28 freenas uhub_reattach_port: giving up port reset - device vanished Jun 14 19:38:29 freenas uhub_reattach_port: giving up port reset - device vanished Jun 14 19:38:33 freenas usb_alloc_device: set address 3 failed (USB_ERR_STALLED, ignored) Jun 14 19:38:34 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_STALLED Jun 14 19:38:34 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_STALLED, ignored)

[EDIT]
Maybe it did work. When I closed the Java console it seems to have stopped.
I'll let this sit of a bit and see if it restarts. I could be a Java thing.

 

[Newfoundland.Republic]

Well... It is still happening.

After a restart, I do not get any errors for ~5 to 10 minutes. Then the error's frequency rate increases until it is occurring about once per second.

This didn't start until after updating to FreeNAS-11.3-U3.2.

I'll wait until TrueNAS 12 RC1 (a/k/a ye olde FreeNAS release ) and upgrade and see if that fixes it.