Scanning from Konica Minolta C280 to Samba share.

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Atreiess

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I am unable to get a Konica Minolta C280 MFP to scan to a samba share on Freenas. It has previously been scanning to a Windows 7 Pro PC with no issues. The share on Freenas has both permissions set to allow the specific user name I am using and "Everyone" Full Control. I can access the share from all Windows PC with no issues. The MFP always gives an error of Cannot find specified folder. I'm using the same syntax as for previous Windows share as the Printers GUI is a bit....cumbersome. I was previously getting a login failed error until I appended the hostname to the user name so I do believe it is accepting the User/Pass.

I'm hoping there is just a small security setting or something that I am missing here and someone has come across this issue from MFP's before. Any help is appreciated,Thanks for your time.
 

anodos

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I am unable to get a Konica Minolta C280 MFP to scan to a samba share on Freenas. It has previously been scanning to a Windows 7 Pro PC with no issues. The share on Freenas has both permissions set to allow the specific user name I am using and "Everyone" Full Control. I can access the share from all Windows PC with no issues. The MFP always gives an error of Cannot find specified folder. I'm using the same syntax as for previous Windows share as the Printers GUI is a bit....cumbersome. I was previously getting a login failed error until I appended the hostname to the user name so I do believe it is accepting the User/Pass.

I'm hoping there is just a small security setting or something that I am missing here and someone has come across this issue from MFP's before. Any help is appreciated,Thanks for your time.

It might require ntlmv1 authentication. There's a checkbox for that under Services->SMB.
 

Atreiess

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Yes, sorry, thank you. I forgot to mention, that setting was at v1 and I changed it to v1/v2 with no effect. When I found that I was really hoping that was it and would have made sense but no good.
 

anodos

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Yes, sorry, thank you. I forgot to mention, that setting was at v1 and I changed it to v1/v2 with no effect. When I found that I was really hoping that was it and would have made sense but no good.

Next diagnostic step is to perform a pcap of traffic from the printer.

tcpdump -p -s 0 -w /tmp/mfp.pcap and host <IP_ADDRESS_OF_THE_CLIENT>
for example:
tcpdump -p -s 0 -w /tmp/mfp.pcap and host 192.168.42.42

After the connection attempt has failed hit <control>+c to stop the tcpdump.

Once you have done this, PM me the pcap file.
 

Metis IT

Dabbler
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Oct 10, 2016
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same issue with Develop ineo 454 (rebranded Konica), seems to support only SMB1. we look into getting a firmware update, I will report back with news.

Code:
[2018/09/18 11:25:40,  3] ../lib/util/access.c:361(allow_access)
  Allowed connection from 192.168.0.72 (192.168.0.72)
[2018/09/18 11:25:40,  3, class=locking] ../source3/smbd/oplock.c:1329(init_oplocks)
  init_oplocks: initializing messages.
[2018/09/18 11:25:40,  3] ../source3/smbd/process.c:1959(process_smb)
  Transaction 0 of length 72 (0 toread)
[2018/09/18 11:25:40,  2] ../source3/smbd/reply.c:705(reply_special)
  netbios connect: name1=SAMBA		  0x20 name2=GENAA9953	  0x20
[2018/09/18 11:25:40,  2] ../source3/smbd/reply.c:746(reply_special)
  netbios connect: local=samba remote=genaa9953, name type = 20
[2018/09/18 11:25:40,  3] ../source3/smbd/process.c:1959(process_smb)
  Transaction 0 of length 62 (0 toread)
[2018/09/18 11:25:40,  3] ../source3/smbd/process.c:1539(switch_message)
  switch message SMBnegprot (pid 6202) conn 0x0
[2018/09/18 11:25:40,  4] ../source3/smbd/sec_ctx.c:320(set_sec_ctx_internal)
  setting sec ctx (0, 0) - sec_ctx_stack_ndx = 0
[2018/09/18 11:25:40,  3] ../source3/smbd/negprot.c:612(reply_negprot)
  Requested protocol [LANMAN1.0]
[2018/09/18 11:25:40,  3] ../source3/smbd/negprot.c:612(reply_negprot)
  Requested protocol [NT LM 0.12]
[2018/09/18 11:25:40,  3] ../source3/smbd/negprot.c:738(reply_negprot)
  reply_negprot: No protocol supported !
[2018/09/18 11:25:40,  4] ../source3/smbd/sec_ctx.c:320(set_sec_ctx_internal)
  setting sec ctx (0, 0) - sec_ctx_stack_ndx = 0
[2018/09/18 11:25:40,  4] ../source3/smbd/sec_ctx.c:320(set_sec_ctx_internal)
  setting sec ctx (0, 0) - sec_ctx_stack_ndx = 0
[2018/09/18 11:25:40,  4] ../source3/smbd/sec_ctx.c:320(set_sec_ctx_internal)
  setting sec ctx (0, 0) - sec_ctx_stack_ndx = 0
[2018/09/18 11:25:40,  4] ../source3/smbd/sec_ctx.c:320(set_sec_ctx_internal)
  setting sec ctx (0, 0) - sec_ctx_stack_ndx = 0
[2018/09/18 11:25:40,  3] ../source3/smbd/server_exit.c:248(exit_server_common)
  Server exit (no protocol supported
  )

 
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