Random freezes: could it be the HBA?

[starkita]

Hi all,

I have a whitebox with a Ryzen 5 1600, 32GB ECC, an Asus ROG STRIX B350-F and 2x H310 in IT mode.

The system has been having random freezes since ever and I've come to the conclusion it could be one of the two HBA, which I know has an old FW.

Last night I had some heavy workload on the disks connected to that HBA, and the system froze.

I am not very confident in updating the firmware, so I wanted your opinion on this.

Thanks!

Edit:

Hardware:

• Ryzen 5 1600 @ stock
• 32GB ECC DDR4
• ASUS ROG STRIX B350-F (onboard nic disabled)
• 2x H310 IT MODE
• 5x 4TB WD RED (HBA1, with ok firmware)
• 2x 2TB and 2x 3TB WD RED (HBA2, old firmware)
• Seasonic PSU
• Intel PRO 1000
• Nvidia NVS 300

 

[Chris Moore]

More detail on what hardware you have please. To many variables.

 

[starkita]

I have updated my first post

 

[Ericloewe]

I know has an old FW.

So update it first and then we'll see if the problem persists.

 

[starkita]

But can I update from FreeNAS CLI? I don't really know the right steps

 

[Johnnie Black]

Did you disable C-states? Ryzen is known to crash if not.

 

[starkita]

Did you disable C-states? Ryzen is known to crash if not.

I think not, Jonnhie. I'll have to check once I go back home.
Having gone for the "cheap board" route, I have no IPMI capabilities :P

 

[Johnnie Black]

More info here:

https://forums.freenas.org/index.php?threads/ryzen-stability-on-11-0-u4.59017/

 

[Chris Moore]

2x 2TB and 2x 3TB WD RED (HBA2, old firmware)

You still need to update the firmware in that SAS controller. Here is the guide:

Detailed newcomers' guide to crossflashing LSI 9211 HBA and variants
https://forums.freenas.org/index.ph...o-crossflashing-lsi-9211-hba-and-variants.54/

Instructions are the same, you just need the latest version of the firmware.