Power Outage, TrueNAS won't start

[Kamzu]

Hello everyone,

I recently experienced a couple power outages and now TrueNAS won't start. I'm greeted with the below message when it boots up.

Does this look like a hardware issue? How do I go about recovering from this?

 

[jgreco]

Corrupt boot media. Reinstall TrueNAS and a backup of your configuration. If you don't have a backup conf, you may be able to recover one from the old system.

 

[elvisimprsntr]

No UPS? When will people learn?

 

[HoneyBadger]

No UPS? When will people learn?

A UPS is not strictly required for TrueNAS, and a corrupted boot device can just as easily show up after a controlled power-off.

Your configuration is automatically backed up to the system dataset [1] (which is migrated to your first created pool) - you may be able to recover it from there if you had a complex configuration, but you should be able to reinstall and choose "Import Pool" as a first step.

[1] https://www.truenas.com/docs/core/c...n/usingconfigurationbackups/#automatic-backup

 

[Kamzu]

No UPS? When will people learn?

Funny enough, I do have a UPS. But for whatever reason it doesn't work right..... It shut off immediately without giving it time to properly shut down. *sigh*

Something I need to look into.

Corrupt boot media. Reinstall TrueNAS and a backup of your configuration. If you don't have a backup conf, you may be able to recover one from the old system.

I had an SSD attached at the time of the outage that won't boot at all, as in, it doesn't post anything, just a blank screen when it's supposed to be loading.

This is when I stick in an old USB boot drive that wasn't plugged in at the time of the loss of power.

 

[Kamzu]

Corrupt boot media. Reinstall TrueNAS and a backup of your configuration. If you don't have a backup conf, you may be able to recover one from the old system.

I want to tell you that you were absolutely right.

I reinstalled TrueNAS and imported my configuration. Voila it works again!

Thank you everyone for your responses!

 

[jgreco]

It shut off immediately

How "immediately"? Like the power went out and the UPS load dropped in a few seconds? If so, you might need a battery replacement. Some UPS's have poor battery failure detection. It is also worth using something like a Kill-a-watt to make sure you're not drawing too much power from the UPS. I get nervous when pulling more than maybe 50% of rated current from a UPS.

 

[Kamzu]

How "immediately"? Like the power went out and the UPS load dropped in a few seconds? If so, you might need a battery replacement. Some UPS's have poor battery failure detection. It is also worth using something like a Kill-a-watt to make sure you're not drawing too much power from the UPS. I get nervous when pulling more than maybe 50% of rated current from a UPS.

Yeah, I think it drops out immediately.

When the power comes back on the UPS never restarts, it just beeps until I shut it down and turn it back on.

The UPS I have is the model listed below.

OR500LCDRM1U​