Pool Unavail

[HeatoN]

Hi,

I cannot import the pool. How can I solve this problem?

Code:

root@freenas[~]# zpool import
   pool: nfsfileshare
     id: 775431185825849464
  state: UNAVAIL
status: One or more devices are missing from the system.
action: The pool cannot be imported. Attach the missing
        devices and try again.
   see: http://illumos.org/msg/ZFS-8000-3C
config:

        nfsfileshare                                    UNAVAIL  insufficient replicas
          raidz3-1                                      ONLINE
            gptid/a5ad5b02-2cfd-11ec-932b-08f1eade14a0  ONLINE
            gptid/a7593a67-2cfd-11ec-932b-08f1eade14a0  ONLINE
            gptid/a95890d4-2cfd-11ec-932b-08f1eade14a0  ONLINE
            gptid/ab0f0b38-2cfd-11ec-932b-08f1eade14a0  ONLINE
            gptid/acac83d0-2cfd-11ec-932b-08f1eade14a0  ONLINE
            gptid/ae612ecd-2cfd-11ec-932b-08f1eade14a0  ONLINE
            gptid/b063b2f1-2cfd-11ec-932b-08f1eade14a0  ONLINE
            gptid/b20af3d0-2cfd-11ec-932b-08f1eade14a0  ONLINE
            gptid/b3ac1551-2cfd-11ec-932b-08f1eade14a0  ONLINE
            gptid/b55bb40e-2cfd-11ec-932b-08f1eade14a0  ONLINE
            gptid/b7717090-2cfd-11ec-932b-08f1eade14a0  ONLINE
            gptid/b927e857-2cfd-11ec-932b-08f1eade14a0  ONLINE
          raidz3-2                                      UNAVAIL  insufficient replicas
            gptid/13a52761-2cfe-11ec-932b-08f1eade14a0  ONLINE
            13052417698585804563                        UNAVAIL  cannot open
            6599448921965439201                         UNAVAIL  cannot open
            9844376247006660475                         UNAVAIL  cannot open
            12235620303402953309                        UNAVAIL  cannot open
            7805283420694167024                         UNAVAIL  cannot open
            105915073383231704                          UNAVAIL  cannot open
            10287900343371915593                        UNAVAIL  cannot open
            15235304464585163221                        UNAVAIL  cannot open
            14614749964393146038                        UNAVAIL  cannot open
            1198426861252714041                         UNAVAIL  cannot open
            gptid/32ed49a6-2cfe-11ec-932b-08f1eade14a0  ONLINE

root@freenas[~]# zpool status
  pool: freenas-boot
state: ONLINE
  scan: scrub repaired 0 in 0 days 00:01:05 with 0 errors on Thu Oct 14 03:46:05 2021
config:

        NAME        STATE     READ WRITE CKSUM
        freenas-boot  ONLINE       0     0     0
          da120p2   ONLINE       0     0     0

errors: No known data errors

 

[Samuel Tai]

You've got a number of unavailable disks in the 2nd VDEV of your stripe pool. Are all those disks connected and powered on?

 

[HeatoN]

You've got a number of unavailable disks in the 2nd VDEV of your stripe pool. Are all those disks connected and powered on?

yes, there is no error on the disk and it is usable.

 

[HeatoN]

root@freenas[~]# zpool import nfsfileshare
cannot import 'nfsfileshare': no such pool or dataset
Destroy and re-create the pool from
a backup source.
root@freenas[~]#

 

[Samuel Tai]

root@freenas[~]# zpool import nfsfileshare
cannot import 'nfsfileshare': no such pool or dataset
Destroy and re-create the pool from
a backup source.
root@freenas[~]#

You've got a hardware failure. Most likely your HBA has bit the dust.

 

[HeatoN]

I don't see any hardware errors. I've enabled the controls on the server but haven't found a hardware failure.

Code:

root@freenas[~]# gpart status
   Name  Status  Components
  da0p1      OK  da0
  da0p2      OK  da0
  da1p1      OK  da1
  da1p2      OK  da1
  da2p1      OK  da2
  da2p2      OK  da2
  da3p1      OK  da3
  da3p2      OK  da3
  da4p1      OK  da4
  da4p2      OK  da4
  da5p1      OK  da5
  da5p2      OK  da5
  da6p1      OK  da6
  da6p2      OK  da6
  da7p1      OK  da7
  da7p2      OK  da7
  da8p1      OK  da8
  da8p2      OK  da8
  da9p1      OK  da9
  da9p2      OK  da9
 da10p1      OK  da10
 da10p2      OK  da10
 da11p1      OK  da11
 da11p2      OK  da11
 da12p1      OK  da12
 da12p2      OK  da12
 da13p1      OK  da13
 da13p2      OK  da13
 da14p1      OK  da14
 da14p2      OK  da14
 da15p1      OK  da15
 da15p2      OK  da15
 da16p1      OK  da16
 da16p2      OK  da16
 da17p1      OK  da17
 da17p2      OK  da17
 da18p1      OK  da18
 da18p2      OK  da18
 da19p1      OK  da19
 da19p2      OK  da19
 da20p1      OK  da20
 da20p2      OK  da20
 da21p1      OK  da21
 da21p2      OK  da21
 da22p1      OK  da22
 da22p2      OK  da22
 da23p1      OK  da23
 da23p2      OK  da23
 da24p1      OK  da24
 da24p2      OK  da24
 da25p1      OK  da25
 da25p2      OK  da25
 da26p1      OK  da26
 da26p2      OK  da26
 da27p1      OK  da27
 da27p2      OK  da27
 da28p1      OK  da28
 da28p2      OK  da28
 da29p1      OK  da29
 da29p2      OK  da29
 da30p1      OK  da30
 da30p2      OK  da30
 da31p1      OK  da31
 da31p2      OK  da31
 da32p1      OK  da32
 da32p2      OK  da32
 da33p1      OK  da33
 da33p2      OK  da33
 da34p1      OK  da34
 da34p2      OK  da34
 da35p1      OK  da35
 da35p2      OK  da35
 da36p1      OK  da36
 da36p2      OK  da36
 da37p1      OK  da37
 da37p2      OK  da37
 da38p1      OK  da38
 da38p2      OK  da38
 da39p1      OK  da39
 da39p2      OK  da39
 da40p1      OK  da40
 da40p2      OK  da40
 da41p1      OK  da41
 da41p2      OK  da41
 da42p1      OK  da42
 da42p2      OK  da42
 da43p1      OK  da43
 da43p2      OK  da43
 da44p1      OK  da44
 da44p2      OK  da44
 da45p1      OK  da45
 da45p2      OK  da45
 da46p1      OK  da46
 da46p2      OK  da46
 da47p1      OK  da47
 da47p2      OK  da47
 da48p1      OK  da48
 da48p2      OK  da48
 da49p1      OK  da49
 da49p2      OK  da49
 da50p1      OK  da50
 da50p2      OK  da50
 da51p1      OK  da51
 da51p2      OK  da51
 da52p1      OK  da52
 da52p2      OK  da52
 da53p1      OK  da53
 da53p2      OK  da53
 da54p1      OK  da54
 da54p2      OK  da54
 da55p1      OK  da55
 da55p2      OK  da55
 da56p1      OK  da56
 da56p2      OK  da56
 da57p1      OK  da57
 da57p2      OK  da57
 da58p1      OK  da58
 da58p2      OK  da58
 da59p1      OK  da59
 da59p2      OK  da59
 da60p1      OK  da60
 da60p2      OK  da60
 da61p1      OK  da61
 da61p2      OK  da61
 da62p1      OK  da62
 da62p2      OK  da62
 da63p1      OK  da63
 da63p2      OK  da63
 da64p1      OK  da64
 da64p2      OK  da64
 da65p1      OK  da65
 da65p2      OK  da65
 da66p1      OK  da66
 da66p2      OK  da66
 da67p1      OK  da67
 da67p2      OK  da67
 da68p1      OK  da68
 da68p2      OK  da68
 da69p1      OK  da69
 da69p2      OK  da69
 da70p1      OK  da70
 da70p2      OK  da70
 da71p1      OK  da71
 da71p2      OK  da71
 da72p1      OK  da72
 da72p2      OK  da72
 da73p1      OK  da73
 da73p2      OK  da73
 da74p1      OK  da74
 da74p2      OK  da74
 da75p1      OK  da75
 da75p2      OK  da75
 da76p1      OK  da76
 da76p2      OK  da76
 da77p1      OK  da77
 da77p2      OK  da77
 da78p1      OK  da78
 da78p2      OK  da78
 da79p1      OK  da79
 da79p2      OK  da79
 da80p1      OK  da80
 da80p2      OK  da80
 da81p1      OK  da81
 da81p2      OK  da81
 da82p1      OK  da82
 da82p2      OK  da82
 da83p1      OK  da83
 da83p2      OK  da83
 da84p1      OK  da84
 da84p2      OK  da84
 da85p1      OK  da85
 da85p2      OK  da85
 da86p1      OK  da86
 da86p2      OK  da86
 da87p1      OK  da87
 da87p2      OK  da87
 da88p1      OK  da88
 da88p2      OK  da88
 da89p1      OK  da89
 da89p2      OK  da89
 da90p1      OK  da90
 da90p2      OK  da90
 da91p1      OK  da91
 da91p2      OK  da91
 da92p1      OK  da92
 da92p2      OK  da92
 da93p1      OK  da93
 da93p2      OK  da93
 da94p1      OK  da94
 da94p2      OK  da94
 da95p1      OK  da95
 da95p2      OK  da95
 da96p1      OK  da96
 da96p2      OK  da96
 da97p1      OK  da97
 da97p2      OK  da97
 da98p1      OK  da98
 da98p2      OK  da98
 da99p1      OK  da99
 da99p2      OK  da99
da100p1      OK  da100
da100p2      OK  da100
da101p1      OK  da101
da101p2      OK  da101
da102p1      OK  da102
da102p2      OK  da102
da103p1      OK  da103
da103p2      OK  da103
da104p1      OK  da104
da104p2      OK  da104
da105p1      OK  da105
da105p2      OK  da105
da106p1      OK  da106
da106p2      OK  da106
da107p1      OK  da107
da107p2      OK  da107
da108p1      OK  da108
da108p2      OK  da108
da109p1      OK  da109
da109p2      OK  da109
da110p1      OK  da110
da110p2      OK  da110
da111p1      OK  da111
da111p2      OK  da111
da112p1      OK  da112
da112p2      OK  da112
da113p1      OK  da113
da113p2      OK  da113
da114p1      OK  da114
da114p2      OK  da114
da115p1      OK  da115
da115p2      OK  da115
da116p1      OK  da116
da116p2      OK  da116
da117p1      OK  da117
da117p2      OK  da117
da118p1      OK  da118
da118p2      OK  da118
da119p1      OK  da119
da119p2      OK  da119
da120p1      OK  da120
da120p2      OK  da120
root@freenas[~]#

 

[HeatoN]

do you have any ideas? Our problem is huge and we cannot access our data.

 

[Redcoat]

I suggest that you'll have more chance of response here if you take a deep breath and follow the Forum Rules - see the RED LINK on the masthead - and post the suggested information...

• Motherboard make and model
• CPU make and model
• RAM quantity
• Hard drives, quantity, model numbers, and RAID configuration, including boot drives
• Hard disk controllers
• Network cards

TrueNAS/FreeNAS version is also useful, together with any recent events or actions on the system. Describe your backups too.

Good luck.