Pool Status: DEGRADED

[w14219]

I updated my FreeNAS storage to 11.2 and am seeing an error with my storage. The data is available, however, I have an alert stating the pool is degraded.

Server:

• 6 drives (0-5)
• drives are 3TB Red Drives

Issue:
Drives 0-3 are online and working. Drives 4 and 5 are unavailable.

Activity Completed:
Replaced drives 4 and 5.
Drives 4 and 5 are not able to come online or "replace"

Images:

Commands:
root@NAS00:~ # zpool status -v RAID
pool: RAID
state: DEGRADED
status: One or more devices could not be opened. Sufficient replicas exist for
the pool to continue functioning in a degraded state.
action: Attach the missing device and online it using 'zpool online'.
see: http://illumos.org/msg/ZFS-8000-2Q
scan: scrub repaired 2.47M in 0 days 02:51:36 with 0 errors on Sun Sep 16 02:52:02 2018
config:

NAME STATE READ WRITE CKSUM
RAID DEGRADED 0 0 0
raidz2-0 DEGRADED 0 0 0
gptid/cb6c5b26-280c-11e2-a545-0015174d9478 ONLINE 0 0 0
gptid/cbddf4b2-280c-11e2-a545-0015174d9478 ONLINE 0 0 0
gptid/3721331e-0b63-11e8-a89c-0015174d9478 ONLINE 0 0 0
gptid/ccc3415d-280c-11e2-a545-0015174d9478 ONLINE 0 0 0
13197821033431891599 UNAVAIL 0 0 0 was /dev/gptid/ce41974d-280c-11e2-a545-0015174d9478
14286115969205090104 UNAVAIL 0 0 0 was /dev/gptid/cecd832e-280c-11e2-a545-0015174d9478

errors: No known data errors

##############

root@NAS00:~ # zpool online RAID 13197821033431891599
warning: device '13197821033431891599' onlined, but remains in faulted state
use 'zpool replace' to replace devices that are no longer present

#############

root@NAS00:~ # zpool replace RAID /dev/gptid/ce41974d-280c-11e2-a545-0015174d9478 13197821033431891599
cannot open '13197821033431891599': no such GEOM provider
must be a full path or shorthand device name

Question:

• Why can I not bring the new drives back online?
• When I try to bring the new drives online, they cannot as they are "new".
• I tried to replace the drives, but I am doing something wrong

Thank you

 

[DrKK]

Why are you trying to replace from the command line?

Follow the instructions in the manual for replacing a drive in GUI, sir.

 

[w14219]

I used the command line to help with my explanation. The GUI does not trigger any activity. I cannot select any new drives.

 

[DrKK]

A couple of things:

1. Can we see the output of 'camcontrol devlist', and,
2. Are the replacement drives brand new, or did they previously have an operating system on them?

 

[w14219]

Here is the output of the command:

root@NAS00:~ # camcontrol devlist

• <WDC WD30EFRX-68AX9N0 80.00A80> at scbus1 target 0 lun 0 (pass0,ada0)
• <WDC WD30EFRX-68AX9N0 80.00A80> at scbus1 target 1 lun 0 (pass1,ada1)
• <WDC WD30EFRX-68AX9N0 80.00A80> at scbus2 target 0 lun 0 (pass2,ada2)
• <WDC WD30EFRX-68AX9N0 80.00A80> at scbus2 target 1 lun 0 (pass3,ada3)
• <Samsung Flash Drive FIT 1100> at scbus4 target 0 lun 0 (pass4,da0)

I do not see the two new drives in the list above. One drive is new the other is not. The new drives are the same as the ones I replaced.

 

[DrKK]

ok,

if the replacement drives are not showing up on the cam, then the problem has nothing to do with FreeNAS. The problem is with the drives or the connection to the motherboard. Either your sata power cable is loose/missing, the data cable is loose/missing, or the drives are jacked up.