Plex fails to start up.

[Magnus Svensson]

Hiya.

My hardware :
Build FreeNAS-9.3-STABLE-201602031011
Platform Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz
Memory 16270MB
I dont remember the motherboard, but its an Asus 1155 socket. Memory are DDR3 ECC.

Ive been runing freenas for a month now and really love it.
Ran ubuntu for over 1 year but my friends talked me over to join freenas and I love it.

But Im getting really annoyed on Plex now. Every time I have to restart it I have to reinstall it and create a new database.
So I moved the database to my backup drive. A lonly 1.5T drive for my mobile photos and Pled DB.
I only made : cp -R /var/db/plexdata /Media/Backup/plexdata

I install Plex plugin, add the Media share and then plexdata to /var/db/plexdata
Then when I try to start Plex it just dont want to start.checking in

Code:

root@plexmediaserver_1:/var/log # service plexmediaserver onestart
Starting plexmediaserver.
su: pam_start: system error
/usr/local/etc/rc.d/plexmediaserver: WARNING: failed to start plexmediaserver
root@plexmediaserver_1:/var/log # service plexmediaserver start
Starting plexmediaserver.
su: pam_start: system error
/usr/local/etc/rc.d/plexmediaserver: WARNING: failed to start plexmediaserver

checking in /var/log/messages gives me the following information :

Code:

Apr  5 20:53:31 plexmediaserver_1 su: in openpam_check_desc_owner_perms(): /etc/pam.d/su: insecure ownership or permissions
Apr  5 20:53:31 plexmediaserver_1 su: pam_start: system error
Apr  5 20:53:31 plexmediaserver_1 root: /usr/local/etc/rc.d/plexmediaserver: WARNING: failed to start plexmediaserver
Apr  5 20:55:00 plexmediaserver_1 cron[80429]: _secure_path: /etc/login.conf is world writable
Apr  5 20:55:00 plexmediaserver_1 cron[80429]: login_getclass: unknown class 'daemon'
Apr  5 20:55:00 plexmediaserver_1 cron[80429]: _secure_path: /etc/login.conf is world writable
Apr  5 20:57:16 plexmediaserver_1 su: in openpam_check_desc_owner_perms(): /usr/lib/pam_rootok.so.5: insecure ownership or permissions
Apr  5 20:57:16 plexmediaserver_1 su: in try_module(): /usr/lib/pam_rootok.so.5: Operation not permitted
Apr  5 20:57:16 plexmediaserver_1 su: in openpam_load_module(): no pam_rootok.so found
Apr  5 20:57:16 plexmediaserver_1 su: pam_start: system error
Apr  5 20:57:16 plexmediaserver_1 root: /usr/local/etc/rc.d/plexmediaserver: WARNING: failed to start plexmediaserver
Apr  5 20:58:01 plexmediaserver_1 su: in openpam_check_desc_owner_perms(): /etc/pam.d/su: insecure ownership or permissions
Apr  5 20:58:01 plexmediaserver_1 su: pam_start: system error
Apr  5 20:58:01 plexmediaserver_1 root: /usr/local/etc/rc.d/plexmediaserver: WARNING: failed to start plexmediaserver

ll /etc/pam.d/

Code:

root@plexmediaserver_1:/var/log # ll /etc/pam.d/
total 77
-rwxrwxrwx  1 root  wheel  2907 Jul 11  2014 README*
-rwxrwxrwx  1 root  wheel   318 Jul 11  2014 atrun*
-rwxrwxrwx  1 root  wheel   195 Jul 11  2014 cron*
-rwxrwxrwx  2 root  wheel   527 Jul 11  2014 ftp*
-rwxrwxrwx  2 root  wheel   527 Jul 11  2014 ftpd*
-rwxrwxrwx  1 root  wheel   361 Jul 11  2014 imap*
-rwxrwxrwx  1 root  wheel   473 Jul 11  2014 kde*
-rwxrwxrwx  1 root  wheel   369 Jul 11  2014 login*
-rwxrwxrwx  1 root  wheel   667 Jul 11  2014 other*
-rwxrwxrwx  1 root  wheel   314 Jul 11  2014 passwd*
-rwxrwxrwx  1 root  wheel   361 Jul 11  2014 pop3*
-rwxrwxrwx  1 root  wheel   324 Jul 11  2014 rsh*
-rwxrwxrwx  1 root  wheel   744 Jul 11  2014 sshd*
-rwxrwxrwx  1 root  wheel   380 Jul 11  2014 su*
-rwxrwxrwx  1 root  wheel   710 Jul 11  2014 system*
-rwxrwxrwx  1 root  wheel   760 Jul 11  2014 telnetd*
-rwxrwxrwx  1 root  wheel   525 Jul 11  2014 xdm*

**Edit added the plexdata lising.
This is inside the plexdata :

Code:

root@plexmediaserver_1:/var/db/plexdata/Plex Media Server # ll
total 33
drwxrwxrwx  5 root  wheel    9 Apr  4 18:39 Cache/
drwxrwxrwx  3 root  wheel   23 Apr  5 18:46 Logs/
drwxrwxrwx  3 root  wheel    3 Mar 18 23:23 Media/
drwxrwxrwx  4 root  wheel    4 Mar 19 00:44 Metadata/
drwxrwxrwx  7 root  wheel    7 Mar 18 23:13 Plug-in Support/
drwxrwxrwx  3 root  wheel    3 Mar 18 23:15 Plug-ins/
-rw-------  1 plex  wheel  983 Apr  5 20:58 Preferences.xml
drwxrwxrwx  2 root  wheel    2 Mar 18 23:20 Scanners/
drwxrwxrwx  3 root  wheel    3 Mar 18 23:13 Thumbnails/

It looks to be a premission error somewhere, but I just cant figure it out.
Plex starts up fine before I add the database.
Should i make a new coppy on the database with tar ?

Sure I can let Plex make a new database and I need to wait a few weeks for it to download all the subs, then sit a day or two and update our watched list and then daughters watched list again. But its getting really boring lol


//Magnus Svensson

 

[nightshade00013]

Exactly how are you installing plex? Plugin or via package?

When you move the database over are you giving ownership to plex?

From what I can tell of my pkg install of plex it should own everything in the directory in question.

Code:

drwxr-xr-x   5 Plex  972       9 Apr  5 17:46 Cache/
drwxr-xr-x   3 Plex  972       3 Oct  9 00:46 Library/
drwxr-xr-x   3 Plex  972      44 Apr  5 17:46 Logs/
drwxr-xr-x   3 Plex  972       3 Oct  9 01:30 Media/
drwxr-xr-x   2 Plex  972       2 Feb 23 14:17 Media Upload/
drwxr-xr-x   6 Plex  972       6 Oct  9 01:39 Metadata/
drwxr-xr-x   7 Plex  972       7 Oct  9 00:46 Plug-in Support/
drwxr-xr-x  17 Plex  972      17 Apr  4 16:35 Plug-ins/
-rw-------   1 Plex  972    2807 Apr  4 18:20 Preferences.xml
drwxr-xr-x   2 Plex  972       2 Oct  9 01:01 Scanners/
drwxr-xr-x   3 Plex  972       3 Oct  9 00:46 Thumbnails/

If you are installing via the plugin I would try doing a pkg install and then put the database into the new install minding the permissions of the original file and see if the problem still exists.

 

[Magnus Svensson]

I install it as a plugin.

Then I just mounted the database in the the jail.
So I need to change permissions on the database after I mount it in to the jail ?
Im going to test that when I get home.

//Magnus Svensson

 

[nightshade00013]

When you copied it or moved it the permissions likely did not stay the same. If you used a root account it would more than likely taken on root permissions.

 

[Magnus Svensson]

Thanks.

I sshd into my server quick and checked it.
The files in the database are root:wheel.
I installed a a new plex jail and checked it. The permission was plex: plex.

I'm going to change permission on the folder later and test that.

//Magnus Svensson.

 

[Magnus Svensson]

Wonderful!
It's working.

I changed the permission on plexdata to plex: plex and restarted the jail and it just started.

Thanks so much

//Magnus Svensson.

 

[nightshade00013]

No problem. It took me a little while to figure out permissions so that my plex was able to delete things I didn't want to keep rather than to manually have to go find the file one at a time. It was a learning experience to say the least but I got it figured out and while it may not be the way others have posted I can replicate it and use the same method for Syncthing.