burnthelies
Dabbler
- Joined
- Jan 2, 2018
- Messages
- 12
G'day everyone.
I'm a complete noob when it comes to FreeNAS but have a long relationship with computers, tech etc. and am looking for some help.
Background:
I built a NAS from scratch and installed FreeNAS on it. Can't remember all of the specifics off the top of my head but it is running a server motherboard with Intel Xeon E3-1220 v5 @ 3.00GHz, 32gb of ECC RAM and has 4 x 6tb Western Digital hard drives in it (the ones designed for NAS use).
I followed the documentation to get whatever the current version of FreeNAS was at the time installed and configured. After a little bit of fiddling around everything was working perfectly.
Current problem:
For the past 12-ish months everything continued to work fine however recently i started having problems with downloading files straight to the NAS.
While i don't use torrents a lot, i found that a large download (10gb) i was saving straight to the NAS had downloaded ~40gb and still was not complete. After looking at things more closely it was like it was losing data somehow - the download would finish and then instantly drop back to a random percent complete.
Thinking it was linked to torrents i didn't worry about it and just stopped using it when i couldn't work out the cause (i figured it was the torrent program or some network error with my aging laptop).
Fast forward another couple of months and i've bought a new laptop but continue to have the same problems, which forced me to do some troubleshooting.
Problem definition:
- I can copy files of any size from the NAS to any computer or tablet on our network
- I cannot copy files greater than a few megabytes in size to the NAS from any computer or tablet on our network
So photos that are 2 - 6mb in size copy (however they copy extremely slowly i.e. 40 files totaling 100mb will take 5 minutes to copy) but anything that is larger, no matter the filetype, comes up with the "Error 0x8007003B: An unexpected network error occurred." after a period of time.
In the event of some of the medium size files (say a 3D rendered animation i put together that is 40mb in size) the files actually appear on the NAS and look like they are the correct size, but are of course corrupt.
Toubleshooting:
I've done everything i can think of to try and sort the problem out, but not being a FreeNAS expert or a network engineer i've run out of ideas. I've read an awful lot of posts about similar problems that have also had the error message i'm receiving but none have matched the problem exactly.
- Have tried copying from multiple Windows based systems (Windows 10, Windows 8.1, Windows 8), problem exists on them all
- Downgraded the recently updated firmware on our Netgear R7000 router
- Tried multiple connection methods including different network cables from the NAS to the router
Considering all of the above, i can only assume that the upgrade i completed to the latest FreeNAS version at some point has contributed to the problem? Although i don't recall it starting to happen straight away.
Happy to provide any data you feel is relevant, just let me know what and how. I managed to work out how to 'Save Debug' based on one of the other posts i read (attached if it is of any help), but again all the files in that archive are beyond my experience/skillset.
Looking forward to your assistance, cheers.
I'm a complete noob when it comes to FreeNAS but have a long relationship with computers, tech etc. and am looking for some help.
Background:
I built a NAS from scratch and installed FreeNAS on it. Can't remember all of the specifics off the top of my head but it is running a server motherboard with Intel Xeon E3-1220 v5 @ 3.00GHz, 32gb of ECC RAM and has 4 x 6tb Western Digital hard drives in it (the ones designed for NAS use).
I followed the documentation to get whatever the current version of FreeNAS was at the time installed and configured. After a little bit of fiddling around everything was working perfectly.
Current problem:
For the past 12-ish months everything continued to work fine however recently i started having problems with downloading files straight to the NAS.
While i don't use torrents a lot, i found that a large download (10gb) i was saving straight to the NAS had downloaded ~40gb and still was not complete. After looking at things more closely it was like it was losing data somehow - the download would finish and then instantly drop back to a random percent complete.
Thinking it was linked to torrents i didn't worry about it and just stopped using it when i couldn't work out the cause (i figured it was the torrent program or some network error with my aging laptop).
Fast forward another couple of months and i've bought a new laptop but continue to have the same problems, which forced me to do some troubleshooting.
Problem definition:
- I can copy files of any size from the NAS to any computer or tablet on our network
- I cannot copy files greater than a few megabytes in size to the NAS from any computer or tablet on our network
So photos that are 2 - 6mb in size copy (however they copy extremely slowly i.e. 40 files totaling 100mb will take 5 minutes to copy) but anything that is larger, no matter the filetype, comes up with the "Error 0x8007003B: An unexpected network error occurred." after a period of time.
In the event of some of the medium size files (say a 3D rendered animation i put together that is 40mb in size) the files actually appear on the NAS and look like they are the correct size, but are of course corrupt.
Toubleshooting:
I've done everything i can think of to try and sort the problem out, but not being a FreeNAS expert or a network engineer i've run out of ideas. I've read an awful lot of posts about similar problems that have also had the error message i'm receiving but none have matched the problem exactly.
- Have tried copying from multiple Windows based systems (Windows 10, Windows 8.1, Windows 8), problem exists on them all
- Downgraded the recently updated firmware on our Netgear R7000 router
- Tried multiple connection methods including different network cables from the NAS to the router
Considering all of the above, i can only assume that the upgrade i completed to the latest FreeNAS version at some point has contributed to the problem? Although i don't recall it starting to happen straight away.
Happy to provide any data you feel is relevant, just let me know what and how. I managed to work out how to 'Save Debug' based on one of the other posts i read (attached if it is of any help), but again all the files in that archive are beyond my experience/skillset.
Looking forward to your assistance, cheers.