Importing Encrypted Volume Step 3 is Blank

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IrishGodfather

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Had a failed drive, replaced, and during the re-import of my volume via the GUI step 3 pull down menu is blank and I can't select my volume name. When I try to select the blank one and select next it errors saying I must select a volume.

Has anyone seen this?
Hope someone can help.
 

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BigDave

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Did you follow the directions (in the MANUAL) for replacing a failed drive?
I've never heard of anyone having to re-import a volume after this procedure???

Please see my signature and post the required information as directed in the Forum Rules.
Thanks!
 

IrishGodfather

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I did. Problem was I was not able to generate a geli_recovery.key only a geli.key that's why I unmounted the volume to re-mounted after reboot.

The FreeNAS sees the disks, they seem to mount with the GELI.key (get no errors), its just the selection of the volume is missing in step 3.
 

IrishGodfather

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I did. Problem was I was not able to generate a geli_recovery.key only a geli.key that's why I unmounted the volume to re-mounted after reboot.

The FreeNAS sees the disks, they seem to mount with the GELI.key (get no errors), its just the selection of the volume is missing in step 3.

Just for clarity, after reboot the volume was locked and I was not able to unlock it with just a GELI.key.
 

joeschmuck

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You know what happens all too often with encrypted drives and not being prepared to handle a drive failure.
 

BigDave

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IrishGodfather

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I figured I lost my data which really sucks but thought since I made it almost through the process there might be a fix so thats why I reached out. I'm no expert which is why I'm reaching out but I have been running FreeNas for almost 2 years with no issues.
Seem from an outsiders perspective its just missing the volume name in the "database" or something at step 3. When I rebooted prior to here, the volume was locked but mounted.
 

joeschmuck

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You really need to provide more data, your system specs, the version of FreeNAS, etc... If you want to give up the fight, fine, but don't write off your data unless someone tells you it's over, unless you have a backup so it's easier to just rebuild it.

I will say this, if you end up recreating an encrypted volume, before you put any significant data on it, practice replacing a single drive to ensure you can make it work otherwise its a waste of your time.
 

IrishGodfather

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No no! Not giving up!

Build FreeNAS-9.3-STABLE-201506292332
Platform Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Memory 32629MB

Let me know what else you would like me to provide. I really appreciate any help!
 

IrishGodfather

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Actually really not giving up, as it goes have everything backed up except a very important folder on this volume...smacking my head!
Thanks for the help all. If you need me to pull any log info just tell me what and I will be happy to gather the info.
 

fta

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It is unclear what all steps have been done so I'm not entirely sure what state you are in. If you did steps 1-3 and successfully downloaded a new key and you know your passphrase is correct, your data should be safe. The recovery key in step 4 is just another layer of safety. When you boot into freenas, does the GUI display your volume and display it as locked? If so, first detach it, then try to import it.

On a side note, this is why steps 1-4 are bad. They are unnecessary and only put a user's data at further risk.
 

IrishGodfather

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When rebooted originally the volume was shown but locked, I detached and upon re-attaching I am getting to step 3 of the import process and in the GUI dropdown menu my volume name "Vol1" is not listed its just blank.
 

fta

Contributor
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Ok, do the following:

1) Detach your volume
2) Attach your volume with your key and passphrase
3) When it fails, cancel out and immediately get a debug log
4) Post the debug log here
 

fta

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Under system->advanced I think there is a "save debug" option. That is the debug log I am looking for.
 

fta

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ada1 (data partition uuid 5c30db64-2f58-11e5-9014-6805ca211adf) does not appear to have geli set on it correctly. Fortunately, the logs show that your key and passphrase are working correctly on your remaining three drives. Is ada1 the drive that you replaced? If so, I would wipe it and do the drive replacement again, but this time skip the "restore the encryption keys to the pool" 1-4 steps at the end. The bolded warning in the docs about losing access to your data is wrong. You already have the correct key and passphrase to the three disks and you don't want to do anything that may make that no longer true. Make sure you triple check that it is indeed the drive you replaced before you do this.
 
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