Help with ConnectionError problem

[spektre88]

Saw the pinned post on the top of this thread and have seen this error posted around but, all the references are to a version of truenas that is prior to mine. I'm currently running TrueNAS CORE version 13.0-U1.1 and recently have had the following error whenever I try to update anything including PLEX which is the only real purpose for this system.

ConnectionError​

HTTPSConnectionPool(host='www.freebsd.org', port=443): Max retries exceeded with url: /security/unsupported.html (Caused by NewConnectionError(': Failed to establish a new connection: [Errno 8] Name does not resolve'))

When i click more info i get:

Error: Traceback (most recent call last):
File "/usr/local/lib/python3.9/site-packages/urllib3/connection.py", line 174, in _new_conn
conn = connection.create_connection(
File "/usr/local/lib/python3.9/site-packages/urllib3/util/connection.py", line 73, in create_connection
for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
File "/usr/local/lib/python3.9/socket.py", line 954, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno 8] Name does not resolve

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/local/lib/python3.9/site-packages/urllib3/connectionpool.py", line 699, in urlopen
httplib_response = self._make_request(
File "/usr/local/lib/python3.9/site-packages/urllib3/connectionpool.py", line 382, in _make_request
self._validate_conn(conn)
File "/usr/local/lib/python3.9/site-packages/urllib3/connectionpool.py", line 1010, in _validate_conn
conn.connect()
File "/usr/local/lib/python3.9/site-packages/urllib3/connection.py", line 358, in connect
conn = self._new_conn()
File "/usr/local/lib/python3.9/site-packages/urllib3/connection.py", line 186, in _new_conn
raise NewConnectionError(
urllib3.exceptions.NewConnectionError: <urllib3.connection.HTTPSConnection object at 0x8216651c0>: Failed to establish a new connection: [Errno 8] Name does not resolve

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/local/lib/python3.9/site-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.9/site-packages/urllib3/connectionpool.py", line 755, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.9/site-packages/urllib3/util/retry.py", line 574, in increment
raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='www.freebsd.org', port=443): Max retries exceeded with url: /security/unsupported.html (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x8216651c0>: Failed to establish a new connection: [Errno 8] Name does not resolve'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/local/lib/python3.9/site-packages/middlewared/main.py", line 139, in call_method
result = await self.middleware._call(message['method'], serviceobj, methodobj, params, app=self)
File "/usr/local/lib/python3.9/site-packages/middlewared/main.py", line 1246, in _call
return await self.run_in_executor(prepared_call.executor, methodobj, *prepared_call.args)
File "/usr/local/lib/python3.9/site-packages/middlewared/main.py", line 1151, in run_in_executor
return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
File "/usr/local/lib/python3.9/concurrent/futures/thread.py", line 58, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.9/site-packages/middlewared/schema.py", line 979, in nf
return f(*args, **kwargs)
File "/usr/local/lib/python3.9/site-packages/middlewared/plugins/jail_freebsd.py", line 827, in releases_choices
choices = {str(k): str(k) for k in ListableReleases(remote=remote)}
File "/usr/local/lib/python3.9/site-packages/iocage_lib/release.py", line 47, in __init__
self.eol_list = IOCFetch.__fetch_eol_check__()
File "/usr/local/lib/python3.9/site-packages/iocage_lib/ioc_fetch.py", line 114, in __fetch_eol_check__
req = requests.get(_eol)
File "/usr/local/lib/python3.9/site-packages/requests/api.py", line 76, in get
return request('get', url, params=params, **kwargs)
File "/usr/local/lib/python3.9/site-packages/requests/api.py", line 61, in request
return session.request(method=method, url=url, **kwargs)
File "/usr/local/lib/python3.9/site-packages/requests/sessions.py", line 542, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.9/site-packages/requests/sessions.py", line 655, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.9/site-packages/requests/adapters.py", line 516, in send
raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='www.freebsd.org', port=443): Max retries exceeded with url: /security/unsupported.html (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x8216651c0>: Failed to establish a new connection: [Errno 8] Name does not resolve'))

I know in the sticky it mentions editing a file but I won't lie i am a complete newbie on using the shell and UNIX commands. I have no idea how to access the file system nor find this file to edit it. When I access the file system through windows on my main computer I can only see my storage drive where I keep my media and nothing else.

Anyhelp would be greatly appreciated.

 

[spektre88]

**update**

Found a way to edit my .CRT file mentioned in the sticky thread but the posted information that is there isn't found in that .CRT file so i can't delete it. Still having the same issue.