FAILED SMART self-check

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owner524

Dabbler
Joined
May 7, 2015
Messages
13
Ah, no. I really mean it, now, thread ended until the OP does the requested. I think it is reasonable to expect new posters to have to do some modest amount of work. Any further non-OP replies will be deleted without warning.
is this what you guys do when people need help??
 

owner524

Dabbler
Joined
May 7, 2015
Messages
13
alright here is all the smart info. please let me know if there anything else i can provide

Drive: ada0

Code:
=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Blue
Device Model:     WDC WD10EZEX-00BN5A0
Serial Number:    WD-
LU WWN Device Id: 5 0014ee 20b39416d
Firmware Version: 01.01A01
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sun May 10 02:56:16 2015 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (11280) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 117) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x3035) SCT Status supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   173   171   021    Pre-fail  Always       -       2308
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       25
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   099   099   000    Old_age   Always       -       1430
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       25
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       19
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       15
194 Temperature_Celsius     0x0022   115   102   000    Old_age   Always       -       28
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      1427         -
# 2  Short offline       Completed without error       00%      1427         -
# 3  Short offline       Completed without error       00%      1259         -
# 4  Short offline       Completed without error       00%      1258         -
# 5  Short offline       Completed without error       00%      1257         -
# 6  Short offline       Completed without error       00%      1256         -
# 7  Short offline       Completed without error       00%      1255         -
# 8  Short offline       Completed without error       00%      1254         -
# 9  Short offline       Completed without error       00%      1253         -
#10  Short offline       Completed without error       00%      1252         -
#11  Short offline       Completed without error       00%      1251         -
#12  Short offline       Completed without error       00%      1250         -
#13  Short offline       Completed without error       00%      1249         -
#14  Short offline       Completed without error       00%      1248         -
#15  Short offline       Completed without error       00%      1247         -
#16  Short offline       Completed without error       00%      1246         -
#17  Short offline       Completed without error       00%      1245         -
#18  Short offline       Completed without error       00%      1244         -
#19  Short offline       Completed without error       00%      1243         -
#20  Short offline       Completed without error       00%      1242         -
#21  Short offline       Completed without error       00%      1241         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


Drive: ada1

Code:
=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Green
Device Model:     WDC WD10EADS-22M2B0
Serial Number:    WD-
LU WWN Device Id: 5 0014ee 25976cb8f
Firmware Version: 01.00A01
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.6, 3.0 Gb/s
Local Time is:    Sun May 10 02:57:12 2015 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
See vendor-specific Attribute list for failed Attributes.

General SMART Values:
Offline data collection status:  (0x84) Offline data collection activity
                                        was suspended by an interrupting command from host.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (  73) The previous self-test completed having
                                        a test element that failed and the test
                                        element that failed is not known.
Total time to complete Offline
data collection:                (20400) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 235) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x3037) SCT Status supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       4277
  3 Spin_Up_Time            0x0027   188   112   021    Pre-fail  Always       -       3600
  4 Start_Stop_Count        0x0032   098   098   000    Old_age   Always       -       2200
  5 Reallocated_Sector_Ct   0x0033   097   097   140    Pre-fail  Always   FAILING_NOW 824
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   074   074   000    Old_age   Always       -       19383
10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   098   098   000    Old_age   Always       -       2182
192 Power-Off_Retract_Count 0x0032   198   198   000    Old_age   Always       -       1765
193 Load_Cycle_Count        0x0032   036   036   000    Old_age   Always       -       492749
194 Temperature_Celsius     0x0022   117   092   000    Old_age   Always       -       30
196 Reallocated_Event_Count 0x0032   001   001   000    Old_age   Always       -       744
197 Current_Pending_Sector  0x0032   198   195   000    Old_age   Always       -       347
198 Offline_Uncorrectable   0x0030   199   196   000    Old_age   Offline      -       255
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   155   153   000    Old_age   Offline      -       9101

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: unknown failure    90%     19381         -
# 2  Short offline       Completed: unknown failure    90%     19381         -
# 3  Short offline       Completed: unknown failure    90%     19081         -
# 4  Short offline       Completed: unknown failure    90%     19080         -
# 5  Short offline       Completed: unknown failure    90%     19079         -
# 6  Short offline       Completed: unknown failure    90%     19078         -
# 7  Short offline       Completed: unknown failure    90%     19077         -
# 8  Short offline       Completed: unknown failure    90%     19076         -
# 9  Short offline       Completed: unknown failure    90%     19075         -
#10  Short offline       Completed: unknown failure    90%     19074         -
#11  Short offline       Completed: unknown failure    90%     19073         -
#12  Short offline       Completed: unknown failure    90%     19072         -
#13  Short offline       Completed: unknown failure    90%     19071         -
#14  Short offline       Completed: unknown failure    90%     19070         -
#15  Short offline       Completed: unknown failure    90%     19069         -
#16  Short offline       Completed: unknown failure    90%     19068         -
#17  Short offline       Completed: unknown failure    90%     19067         -
#18  Short offline       Completed: unknown failure    90%     19066         -
#19  Short offline       Completed: unknown failure    90%     19065         -
#20  Short offline       Completed: unknown failure    90%     19064         -
#21  Short offline       Completed: unknown failure    90%     19063         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


Drive: ada2
Code:
=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Blue
Device Model:     WDC WD10EZEX-00BN5A0
Serial Number:    WD-
LU WWN Device Id: 5 0014ee 2b6747bd3
Firmware Version: 01.01A01
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sun May 10 02:58:23 2015 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x80) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (10920) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 114) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x3035) SCT Status supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   100   253   021    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       2
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       148
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       2
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       0
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       3
194 Temperature_Celsius     0x0022   116   114   000    Old_age   Always       -       27
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       145         -
# 2  Short offline       Completed without error       00%       145         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


Drive: ada3
Code:
=== START OF INFORMATION SECTION ===
Model Family:     Hitachi Deskstar 7K1000.C
Device Model:     Hitachi HDS721010CLA332
Serial Number:   
LU WWN Device Id: 5 000cca 35dd7e737
Firmware Version: JP4OA3MA
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 2.6, 3.0 Gb/s
Local Time is:    Sun May 10 03:00:51 2015 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x85) Offline data collection activity
                                        was aborted by an interrupting command from host.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                ( 9870) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 165) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   095   095   016    Pre-fail  Always       -       1114113
  2 Throughput_Performance  0x0005   134   134   054    Pre-fail  Offline      -       103
  3 Spin_Up_Time            0x0007   124   124   024    Pre-fail  Always       -       320 (Average 289)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       237
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       4
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   130   130   020    Pre-fail  Offline      -       35
  9 Power_On_Hours          0x0012   098   098   000    Old_age   Always       -       16323
10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       235
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       546
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       546
194 Temperature_Celsius     0x0002   206   206   000    Old_age   Always       -       29 (Min/Max 13/44)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       4
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       3

SMART Error Log Version: 0
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     16320         -
# 2  Short offline       Completed without error       00%     16320         -
# 3  Short offline       Completed without error       00%     16151         -
# 4  Short offline       Completed without error       00%     16150         -
# 5  Short offline       Completed without error       00%     16149         -
# 6  Short offline       Completed without error       00%     16148         -
# 7  Short offline       Completed without error       00%     16147         -
# 8  Short offline       Completed without error       00%     16146         -
# 9  Short offline       Completed without error       00%     16145         -
#10  Short offline       Completed without error       00%     16144         -
#11  Short offline       Completed without error       00%     16143         -
#12  Short offline       Completed without error       00%     16142         -
#13  Short offline       Completed without error       00%     16141         -
#14  Short offline       Completed without error       00%     16140         -
#15  Short offline       Completed without error       00%     16139         -
#16  Short offline       Completed without error       00%     16138         -
#17  Short offline       Completed without error       00%     16137         -
#18  Short offline       Completed without error       00%     16136         -
#19  Short offline       Completed without error       00%     16135         -
#20  Short offline       Completed without error       00%     16134         -
#21  Short offline       Completed without error       00%     16133         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 

owner524

Dabbler
Joined
May 7, 2015
Messages
13
this is my server specs for people that cant see it

Build: FreeNAS-9.3-STABLE-201505040117
Platform: AMD Phenom(tm) II X4 840 Processor
Memory: 7909MB
Motherboard: MSI 880G-E45
HDD: 3x 1tb western digital
1x 1tb Hitachi
 

rogerh

Guru
Joined
Apr 18, 2014
Messages
1,111
Drive ada1 is failing. The device numbers, ada0, ada1 etc can change with a reboot, so identify the failing drive by serial number before replacing it. Most likely you replaced the wrong drive. Other possibilities are that a second drive failed immediately after the first, or that the replacement was already faulty. These are relatively less likely. I suggest you go through the replacement process in the manual, identify the failing physical drive which is currently ada1 by its serial number. If you are brave it might be worth replacing it with the one you just took out, which on my theory is probably a good one. Edit: you could test the removed drive on another BSD or Linux system or with the manufacturer's bootable utility disk on any computer first.

Someone else will have to comment on ada3 results which show a number of uncertain significance to me for Raw Read Error Rate and 4 reallocated sectors.

Please run long SMART tests on all your drives, either by the GUI schedule or by using smartctl from the command line (see man page) (and run periodical long tests in future from the GUI schedule as well as more frequent short tests).

Edit 2: If I read your original posts right (and there is some ambiguity about whether you are talking about error messages before you replaced the drive or after), the original error referred to WD Green and you removed a WD Blue. This would strongly support my theory.
 
Last edited:

owner524

Dabbler
Joined
May 7, 2015
Messages
13
Drive ada1 is failing. The device numbers, ada0, ada1 etc can change with a reboot, so identify the failing drive by serial number before replacing it. Most likely you replaced the wrong drive. Other possibilities are that a second drive failed immediately after the first, or that the replacement was already faulty. These are relatively less likely. I suggest you go through the replacement process in the manual, identify the failing physical drive which is currently ada1 by its serial number. If you are brave it might be worth replacing it with the one you just took out, which on my theory is probably a good one. Edit: you could test the removed drive on another BSD or Linux system or with the manufacturer's bootable utility disk on any computer first.

Someone else will have to comment on ada3 results which show a number of uncertain significance to me for Raw Read Error Rate and 4 reallocated sectors.

Please run long SMART tests on all your drives, either by the GUI schedule or by using smartctl from the command line (see man page) (and run periodical long tests in future from the GUI schedule as well as more frequent short tests).

Edit 2: If I read your original posts right (and there is some ambiguity about whether you are talking about error messages before you replaced the drive or after), the original error referred to WD Green and you removed a WD Blue. This would strongly support my theory.

thank you for your support a lot better than the other people on this post. but later on the night I found out my supply might be the reason why my drives are failing when I opened the case I couldn't touch the power supply due to the fact it was so hot so right now im going to replace the green hard drive and power supply I pray that the other drives are good
 

rogerh

Guru
Joined
Apr 18, 2014
Messages
1,111
thank you for your support a lot better than the other people on this post.
Just because you gave us the info to work on! A problem one is describing always seems a lot clearer to oneself!
 

jgreco

Resident Grinch
Joined
May 29, 2011
Messages
18,680
is this what you guys do when people need help??

Why, yes, it is. We need you to post the information that's actually necessary for us to help you, and since it's part of the rules here, we actually expect you to be forthcoming with the information.

I notice that you still haven't provided any discussion of what exactly you've done up to this point, which means that @rogerh is trying to read tea leaves to figure out what exactly you've done. Without understanding what's transpired up to this point, it makes it difficult for us to help you.
 

owner524

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Why, yes, it is. We need you to post the information that's actually necessary for us to help you, and since it's part of the rules here, we actually expect you to be forthcoming with the information.

I notice that you still haven't provided any discussion of what exactly you've done up to this point, which means that @rogerh is trying to read tea leaves to figure out what exactly you've done. Without understanding what's transpired up to this point, it makes it difficult for us to help you.

i gave you the info you all needed also i gave you the error i was having i didnt know i had to wrote book for you to help me. when i searched this error on google it only brought up one forum thats why im here asking for help. first off i didnt know there was any rules to this forum i thought this was a place where if people need help they came here to ask for it not to be treated like Sh**!!
 

rogerh

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Messages
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Why, yes, it is. We need you to post the information that's actually necessary for us to help you, and since it's part of the rules here, we actually expect you to be forthcoming with the information.

I notice that you still haven't provided any discussion of what exactly you've done up to this point, which means that @rogerh is trying to read tea leaves to figure out what exactly you've done. Without understanding what's transpired up to this point, it makes it difficult for us to help you.

In his first couple of posts he said he had already replaced a defective drive, and that the failed drive, which he was expecting to be a Green, turned out to be Blue. I suppose he could confirm he used the Manual method to replace them, but it seems a bit late for him to explain how he sought to identify the failed drive. Though forensically interesting.
 

danb35

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15,504
first off i didnt know there was any rules to this forum i thought this was a place where if people need help they came here to ask for it not to be treated like Sh**!!
When you signed up for this forum, two days ago, you were given a link to the forum rules, and you said you read and agreed to them. There's also a link to them, in red, at the top of every single page in this forum. That you ignored them is on you.

The rules aren't there so we can point and laugh at n00bs; they're there to help us help you. None of us are paid to be here; we're here because we want to help out. Providing the information required by the rules makes it much more likely that you'll get a response at all, and that you'll get a useful response faster. Providing accurate and complete information about what you've done to this point does the same. When you post that you've run 'smartctl -a /dev/ada0', we have no way of knowing that you actually ran it on /dev/ada1--we're just left wondering why you ran that command, and gave that output, on a disk that wasn't reporting errors. When you post that you ran 'zpool status Main-Server', we have no way of knowing you actually ran 'zpool status Unixnet'.

Now, to your actual issue. As I wrote previously, and @rogerh more recently, ada1 is failing, hard. It needs to be replaced immediately, following the instructions in the manual (that link is also at the top of the page). Note that the smartctl output gives its serial number (which you've deleted here for whatever reason). When you remove it, verify that the serial number on the label matches the one in the smartctl output from that drive. Replace it and let it resilver, and you should be fine. ada3 is showing some questionable SMART data, but I don't think it warrants replacing immediately.

I agree with @rogerh that you almost certainly replaced the wrong drive. The SMART output of ada2 shows only 148 power-on hours, while ada1 and ada3 show 16000-19000 hours, and ada0 shows 1400.

Once you've taken care of ada1, set up a sensible schedule of SMART tests on your drives. Right now it looks like you're running hourly short tests, and apparently no long tests. A more common and useful schedule would be to have a short test every day, few days, or week, and a long test every 1-4 weeks. You can set these up through the web GUI, and again, the process is described in the manual.
 

owner524

Dabbler
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Messages
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When you signed up for this forum, two days ago, you were given a link to the forum rules, and you said you read and agreed to them. There's also a link to them, in red, at the top of every single page in this forum. That you ignored them is on you.

The rules aren't there so we can point and laugh at n00bs; they're there to help us help you. None of us are paid to be here; we're here because we want to help out. Providing the information required by the rules makes it much more likely that you'll get a response at all, and that you'll get a useful response faster. Providing accurate and complete information about what you've done to this point does the same. When you post that you've run 'smartctl -a /dev/ada0', we have no way of knowing that you actually ran it on /dev/ada1--we're just left wondering why you ran that command, and gave that output, on a disk that wasn't reporting errors. When you post that you ran 'zpool status Main-Server', we have no way of knowing you actually ran 'zpool status Unixnet'.


i'm sorry that I wasn't really clear at the start but there was no need on how people acted on this post when someone is asking for help. next time I have a issue I will do it the right way.

Now, to your actual issue. As I wrote previously, and @rogerh more recently, ada1 is failing, hard. It needs to be replaced immediately, following the instructions in the manual (that link is also at the top of the page). Note that the smartctl output gives its serial number (which you've deleted here for whatever reason). When you remove it, verify that the serial number on the label matches the one in the smartctl output from that drive. Replace it and let it resilver, and you should be fine. ada3 is showing some questionable SMART data, but I don't think it warrants replacing immediately.

I went by the serial number freenas was telling that was a bad drive


Once you've taken care of ada1, set up a sensible schedule of SMART tests on your drives. Right now it looks like you're running hourly short tests, and apparently no long tests. A more common and useful schedule would be to have a short test every day, few days, or week, and a long test every 1-4 weeks. You can set these up through the web GUI, and again, the process is described in the manual.

once I replace my power supply from what I said in my last post I will do this.

Moderator note: Post edited to clear up quoting train wreck. -JG
 
Last edited:

jgreco

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Messages
18,680
In his first couple of posts he said he had already replaced a defective drive, and that the failed drive, which he was expecting to be a Green, turned out to be Blue. I suppose he could confirm he used the Manual method to replace them, but it seems a bit late for him to explain how he sought to identify the failed drive. Though forensically interesting.

The issue I have with this is that I may sometimes be involved in a dozen or more threads. I cannot effectively re-read each thread each time I'm making a reply to try to piece together all the little bits and hints laying around throughout the thread, so that I can be sure I'm not confusing this thread with several other threads. It is very frustrating when you ask users for information and they feel free to not-answer the question. After having dragged information out of users the hard way hundreds of times, and Cyberjock's almost certainly in the thousands of times, we all got tired of it and made it part of the rules that people outline their hardware and then explain their problem in detail. The first post in this thread is the poster child for disastrous statement of problem and awful request for assistance.

I totally appreciate your willingness to attempt to assist despite the OP's unhelpfulness, but as a longtime contributor, I'd also like to point out that there's some value to the community in not rewarding misbehaviour by new posters. I don't think the bar we set is unrealistically high: in this case, describe your hardware, describe what you've done, and what happened, then ask your question.
 

rogerh

Guru
Joined
Apr 18, 2014
Messages
1,111
I totally appreciate your willingness to attempt to assist despite the OP's unhelpfulness, but as a longtime contributor, I'd also like to point out that there's some value to the community in not rewarding misbehaviour by new posters. I don't think the bar we set is unrealistically high: in this case, describe your hardware, describe what you've done, and what happened, then ask your question.

Point taken!
 

Bidule0hm

Server Electronics Sorcerer
Joined
Aug 5, 2013
Messages
3,710
Most likely you replaced the wrong drive.

Someone else will have to comment on ada3 results which show a number of uncertain significance to me for Raw Read Error Rate and 4 reallocated sectors.

To me it's ada2 that has been replaced given his POH and that it's a blue :)

ada3 is not great but is ok for now, just keep an eye on it ;)

Replace this PSU right now or it'll likely kill another drive or worse...

NB: I hesitated to answer. The next time please give us all the infos (hardware + problem description + what you've done exactly + any useful commands ouputs). I answered mainly because other persons with the same problem can find this useful.
 

owner524

Dabbler
Joined
May 7, 2015
Messages
13
To me it's ada2 that has been replaced given his POH and that it's a blue :)

ada3 is not great but is ok for now, just keep an eye on it ;)

Replace this PSU right now or it'll likely kill another drive or worse...

NB: I hesitated to answer. The next time please give us all the infos (hardware + problem description + what you've done exactly + any useful commands ouputs). I answered mainly because other persons with the same problem can find this useful.

Will do!!!
 
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