Error importing pool

sharle

Cadet
Joined
Sep 9, 2023
Messages
4
Hi!
The error occurs when the server crashes. After starting the system, it showed the message "Pool is offline"
EXPORT/IMPORT in offline pool mode was successful.
When importing a pool, it reports a “non-unique disk number” and displays an error on the screens.
Help urgently!!!!!
 

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Arwen

MVP
Joined
May 17, 2014
Messages
3,611
Please describe all your hardware completely.. Including how the disks are wired to the system board, manufacture of disks, and model of disks. Plus your TrueNAS version.

Their are several un-supported hardware configurations that can lead to non-unique disk serial numbers.
 

sharle

Cadet
Joined
Sep 9, 2023
Messages
4
TrueNAS CORE TrueNAS-13.0-U1 HP proliant dl380p gen8 HDD manufacturer I don’t know. The server is turned on. Run by other VMs
 

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sharle

Cadet
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Sep 9, 2023
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HDD Seagate Seagate Exox 7E8 (ST6000NM029A) 6 Tb SAS Raid 5 on the server hardware
 

sharle

Cadet
Joined
Sep 9, 2023
Messages
4
TrueNAS CORE installed on VMWare 6.0, pool connected with an 8Tb virtual disk
 

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Alecmascot

Guru
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Mar 18, 2014
Messages
1,177
Edit : it seems this ticks all the "not advised" boxes.
Hardware raid...
Using vmware....
Hope you have a good backup....
 
Last edited:

Arwen

MVP
Joined
May 17, 2014
Messages
3,611
HDD Seagate Seagate Exox 7E8 (ST6000NM029A) 6 Tb SAS Raid 5 on the server hardware
TrueNAS CORE installed on VMWare 6.0, pool connected with an 8Tb virtual disk
I agree with @Alecmascot, you have built a server to self destruct.

Hardware RAID-5 is not supported on TrueNAS. In fact, it tends to eat data when used with ZFS. Or even damage the entire pool beyond easy recovery.

Using TrueNAS under VMWare requires very specific things to be reliable. You did not pass the disk controller with the disks through to the TrueNAS VM. That can and DOES cause pool corruption.

While you might be able to recover your pool, in my opinion, if you don't have the skills to proceed, it is time to restore from backup.
 
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