Error checking for updates

[Pauldu]

I get the following message when freeNAS checks for updates:

"Unable to connect to url https://update-master.ixsystems.com/FreeNAS/trains.txt: Automatic update check failed."

I assuming it's either something in my freeNAS setup or permissions in my router, but I don't know where to start looking.

I would appreciate any help people may have.

 

[Tony-1971]

Can you open the URL from PC on same network of FreeNAS?
If yes I don't think is a router problem.

You can also try wget or curl command from FreeNAS command line to perform a check.

Best Regards,
Antonio

 

[Pauldu]

Can you open the URL from PC on same network of FreeNAS?
If yes I don't think is a router problem.

You can also try wget or curl command from FreeNAS command line to perform a check.

Best Regards,
Antonio

Thanks, yes I can open the url from chrome browser. I'm new to freenas, so I need to look up wget and curl, they are new to me.

I'm keen to get the automatic daily update checking working as I have spent a very long time trying to resolve connections issues to discover it was a bug that was fixed in the latest release last week.

 

[Tony-1971]

You can try (from FreeNAS command line) to execute:

Code:

# wget --verbose https://update-master.ixsystems.com/FreeNAS/trains.txt
--2020-06-12 11:11:55--  https://update-master.ixsystems.com/FreeNAS/trains.txt
Resolving update-master.ixsystems.com (update-master.ixsystems.com)... 12.201.205.119
Connecting to update-master.ixsystems.com (update-master.ixsystems.com)|12.201.205.119|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 412 [text/plain]
Saving to: ‘trains.txt’

trains.txt                100%[====================================>]     412  --.-KB/s    in 0s

2020-06-12 11:11:56 (72.0 MB/s) - ‘trains.txt’ saved [412/412]

In my configuration there is a direct connection to internet, maybe you have a proxy?

Best Regards,
Antonio

 

[Pauldu]

You can try (from FreeNAS command line) to execute:

Code:

# wget --verbose https://update-master.ixsystems.com/FreeNAS/trains.txt
--2020-06-12 11:11:55--  https://update-master.ixsystems.com/FreeNAS/trains.txt
Resolving update-master.ixsystems.com (update-master.ixsystems.com)... 12.201.205.119
Connecting to update-master.ixsystems.com (update-master.ixsystems.com)|12.201.205.119|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 412 [text/plain]
Saving to: ‘trains.txt’

trains.txt                100%[====================================>]     412  --.-KB/s    in 0s

2020-06-12 11:11:56 (72.0 MB/s) - ‘trains.txt’ saved [412/412]

In my configuration there is a direct connection to internet, maybe you have a proxy?

Best Regards,
Antonio

Internet and network connections are not my forte, how do I check if freenas is using a proxy

 

[Pauldu]

You can try (from FreeNAS command line) to execute:

Code:

# wget --verbose https://update-master.ixsystems.com/FreeNAS/trains.txt
--2020-06-12 11:11:55--  https://update-master.ixsystems.com/FreeNAS/trains.txt
Resolving update-master.ixsystems.com (update-master.ixsystems.com)... 12.201.205.119
Connecting to update-master.ixsystems.com (update-master.ixsystems.com)|12.201.205.119|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 412 [text/plain]
Saving to: ‘trains.txt’

trains.txt                100%[====================================>]     412  --.-KB/s    in 0s

2020-06-12 11:11:56 (72.0 MB/s) - ‘trains.txt’ saved [412/412]

In my configuration there is a direct connection to internet, maybe you have a proxy?

Best Regards,
Antonio

when I run through command line i get error "unable to resolve host address 'update-master.ixsystems.com'".

does freenas use it's own dns? I'm able to access it through chrome and edge browsers.

 

[Samuel Tai]

What does Network->Network Summary show? This will show the DNS settings for FreeNAS. If the DNS settings are blank, you can set them manually under Network->Global Configuration. This is also where the proxy is configured.

 

[Pauldu]

What does Network->Network Summary show? This will show the DNS settings for FreeNAS. If the DNS settings are blank, you can set them manually under Network->Global Configuration. This is also where the proxy is configured.

The DNS settings in freenas are blank. I'm using an ASUS router which has the dns set to automatic, so not sure what it is using.

Is there a recommended primary and secondary DNS for freeNAS, I've searched but haven't found any recommendations?

 

[Alecmascot]

The DNS settings in freenas are blank. I'm using an ASUS router which has the dns set to automatic, so not sure what it is using.

Is there a recommended primary and secondary DNS for freeNAS, I've searched but haven't found any recommendations?

For the FreeNAS DNS use the router IP.

 

[Samuel Tai]

Use whatever DNS settings your workstation has. In Windows, this will be visible under Settings->Network & Internet->View your network properties.

 

[Pauldu]

Use whatever DNS settings your workstation has. In Windows, this will be visible under Settings->Network & Internet->View your network properties.

Thanks, that worked the IP address can now be resolved, but I'm now getting error back the network is unreachable.

I can successfully ping 19.201.205.119 from windows cmd shell, but can not ping through freesnas shell. I've tried from both chrome and edge browsers, so I'm guessing windows firewall is blocking freenas itself. I've tried searching for answers but no luck finding anything, Any suggestions?

 

[Samuel Tai]

Do you have a default gateway configured in FreeNAS? Look in Network->Network Summary. If there's no default gateway, you can set one in Network->Global Configuration.

 

[Pauldu]

Do you have a default gateway configured in FreeNAS? Look in Network->Network Summary. If there's no default gateway, you can set one in Network->Global Configuration.

that was it, thank you

Thank you for your patience and assistance to new comers of frreNAS, it's greatly appreciated

 

[ozwald]

Hi guys,
I seem to be having this same issue. Any ideas?

I am currently running:

I am able to ping google from the shell:

I am able to hit the listed website through chrome:

my internal ip settings:
.02 is my router
.07 is DC01
.09 is DC02

 

[Samuel Tai]

@ozwald, this is because a certificate expired. See https://www.truenas.com/community/t...the-openssl-1-0-2-vs-letsencrypt-issue.95874/.

 

[ozwald]

@ozwald, this is because a certificate expired. See https://www.truenas.com/community/t...the-openssl-1-0-2-vs-letsencrypt-issue.95874/.

Thanks @Samuel Tai i will look into this. that makes sense as it has always worked before I knew it wasn't networking related..