Drive RMA?

[joebad1]

Recommendations on whether this drive should be RMA'd? This is the first time I've ever run these tests. Thoughts/recommendations from the more experienced crowd would be greatly appreciated.

After a night of running "badblocks" on eight WD 3TB drives, one of my drives is showing read errors. The badblocks ongoing test looked like this:

set_o_direct: Inappropriate ioctl for devices)
9608032 done, 7:12:11 elapsed. (27/0/0 er
9608033 done, 7:12:15 elapsed. (28/0/0 er
9608034 done, 7:12:18 elapsed. (30/0/0 er
set_o_direct: Inappropriate ioctl for device
set_o_direct: Inappropriate ioctl for devices)
9609704 done, 7:12:29 elapsed. (31/0/0 er
set_o_direct: Inappropriate ioctl for devices
. . . more stuff that I accidentally overwrote
58.62% done, 10:45:06 elapsed. (32/0/0 errors)

The console is also showing multiple Error 5, unretryable error on drive da5. For example:

Error 5, Unretryable error
READ(10). CDB: 28 00 01 25 36 c6 00 00 02 00
CAM status: SCSI Status Error
SCSI status: Check Condition
SCSI sense: MEDIUM ERROR asc:11,0 (Unrecovered read error)
Info: 0x12536c6

Here's the output from smartctl -a /dev/da5:

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 199 199 051 Pre-fail Always - 542
3 Spin_Up_Time 0x0027 100 253 021 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 1
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 2
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 62
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 1
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 0
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 7
194 Temperature_Celsius 0x0022 118 116 000 Old_age Always - 32
196 Reallocated_Event_Count 0x0032 199 199 000 Old_age Always - 1
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 15
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 9 -
# 2 Short offline Completed without error 00% 1 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

[tvsjr]

High read error rate and pending sectors? RMA it.

 

[joebad1]

Thanks for the advice. Just wanted to make sure I wasn't jumping to conclusions!

 

[tvsjr]

It wouldn't hurt to do a long SMART test on it to see what happens... a failed SMART test will make your RMA process easier:
smartctl -t long /dev/da5

Let it run however long it says it will, then:
smartctl -a /dev/da5

 

[joebad1]

Thanks! I'll do that now. It's predicting 399 minutes to complete. Patience . . . , patience . . .

 

[joebad1]

I did RMA the drive after testing. NewEgg took it back for refund without argument. Installed the new drive yesterday and just completed the first badblocks pass with no errors. So nice to see a quiet console screen with no errors popping up. 14 hours to complete the first pass, so I'll leave it alone for a couple of days. Thanks for the advice.

 

[ndboost]

question what is a badblocks test i may need to run one myself On a disk

 

[danb35]

http://lmgtfy.com/?q=badblocks

 

[joebad1]

Check out this nice write-up by qwertymodo on how to do it right:

https://forums.freenas.org/index.php?threads/how-to-hard-drive-burn-in-testing.21451/

The test, as I understand it, writes over every block on your hard drive if you use the -ws option. It then reads every block and makes a comparison.