Disable Hardware Offloading Keeps unchecked

vlj

Dabbler
Joined
Oct 25, 2019
Messages
14
Greetings everyone
I'm trying, for the first time, the nextcloud plugin. After installing, I have noticed nextcloud navigation unusual slow. For example: closing a card, on Deck's tool, takes 15 seconds or more. Loading any page also too slow, although truenas shares seems to work just fine(I dont have VMs). After some research, I came to conclusion I must to try disabling hardware offloading, but every time I go to "Interface Settings", to check if "disable hardware offloading" is indeed marked, this popup keeps showing up https://prnt.sc/3LUXa5P0cxph
I repeat steps to disable again and again, but that popup always shows up. No performance improvements on plugin, though. Any ideas?

Version:
TrueNAS-12.0-U8
Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz
16 GB DDR 3
Motherboard: Gigabyte H61M-S1
NIC: Realtek RTL8111F LAN chip (10/100/1000 Mbit)
 

sretalla

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Jan 1, 2016
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NIC: Realtek RTL8111F LAN chip (10/100/1000 Mbit)
Very poor choice of NIC for TrueNAS.

You're right to think that disabling hardware offloading is the best option for that card, but that is by no means any guarantee of good performance from that NIC with TrueNAS.

this popup keeps showing up https://prnt.sc/3LUXa5P0cxph
Don't post screenshots via external links... they can be pasted directly in the post or attached here in the forum to ensure items are always available.

That popup is perfectly normal and correct and should appear every time as you note.

I'm trying, for the first time, the nextcloud plugin. After installing, I have noticed nextcloud navigation unusual slow. For example: closing a card, on Deck's tool, takes 15 seconds or more. Loading any page also too slow, although truenas shares seems to work just fine
Many factors can be involved... how are you judging "usual" in terms of slowness... have you run Nextcloud on that same hardware under another OS?
 
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vlj

Dabbler
Joined
Oct 25, 2019
Messages
14
Very poor choice of NIC for TrueNAS.

You're right to think that disabling hardware offloading is the best option for that card, but that is by no means any guarantee of good performance from that NIC with TrueNAS.


Don't post screenshots via external links... they can be pasted directly in the post or attached here in the forum to ensure items are always available.

That popup is perfectly normal and correct and should appear every time as you note.


Many factors can be involved... how are you judging "usual" in terms of slowness... have you run Nextcloud on that same hardware under another OS?
I have a nextcloud in a Univention VM over ESXi working just fine. Even a simple change of page is slow. Its abnormaly slow.
Sorry but I still think this popup must show up only when we click on "Disable Hardware Offloading" and, once disabled, it should show up no more. Its showing up every time I access the Edit interface page, as if my changes were not commited and I just clicked on "Disable Hardware Offloading" again. I did the "testing" step, followed by "save changes step". I totally agree with the crappy NIC thing, haha! But before blame it, I would like to see thing running on "Disable Hardware Offloading" checked, which is not happening so far.
is it possible to disable by command line?
 

vladdrac

Cadet
Joined
Jun 16, 2022
Messages
4
Same issue here, everytime I try to disable offload I loose connection to truenas and when it recovers hardware offload keeps unchecked, in my case I'm using a super micro motherboard.
 

vladdrac

Cadet
Joined
Jun 16, 2022
Messages
4
I have a nextcloud in a Univention VM over ESXi working just fine. Even a simple change of page is slow. Its abnormaly slow.
Sorry but I still think this popup must show up only when we click on "Disable Hardware Offloading" and, once disabled, it should show up no more. Its showing up every time I access the Edit interface page, as if my changes were not commited and I just clicked on "Disable Hardware Offloading" again. I did the "testing" step, followed by "save changes step". I totally agree with the crappy NIC thing, haha! But before blame it, I would like to see thing running on "Disable Hardware Offloading" checked, which is not happening so far.
is it possible to disable by command line?
do you ever figure out how to disable permanently the hardware offload in your case?
 

vlj

Dabbler
Joined
Oct 25, 2019
Messages
14

vladdrac

Cadet
Joined
Jun 16, 2022
Messages
4
Hello

put an old intel PT1000/PRO and besides I'm unable to disable hardware offloading, this works very well even when using LACP and using plugins, before, my network would just crash when trying to deploy a plugin (nextcloud), now with this change everything seems to be working fine, looks like an issue with onboard intel card from a supermicro motherboard (X10SLL-F)
 
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