SOLVED Device Unavailable

[Jason Hamilton]

Hey Everyone,

First off Happy Holidays to everyone. So one of my kiddos went into my server room and pulled a drive out of my NAS and I put it back in. Going into the GUI the disk shows as unavilable. I cannot for the life of me figure out how to get it back online so that it will start the resliver process and put my pool back into a healthy status. I looked at the console and it sees that the drive was put pulled and put back in but I cannot figure out how to get the WebUI to allow me to rebuild it.

Freenas 9.2.1.9

Result of zpool status
raidz2-0 DEGRADED 0 0 0
24887141923171327 UNAVAIL 0 0 0 was /dev/gptid/fff66e25-82e4-11e4-8fc2-0030487eb33a
gptid/00c8bd8a-82e5-11e4-8fc2-0030487eb33a ONLINE 0 0 0
gptid/0187b17c-82e5-11e4-8fc2-0030487eb33a ONLINE 0 0 0
gptid/024956b5-82e5-11e4-8fc2-0030487eb33a ONLINE 0 0 0
gptid/030b4036-82e5-11e4-8fc2-0030487eb33a ONLINE 0 0 0
gptid/03caa99b-82e5-11e4-8fc2-0030487eb33a ONLINE 0 0


Let me know what else you need or what I can do to get this thing back online.

 

[dlavigne]

What does Volume Status look like?

 

[Jason Hamilton]

Looks same as the zpool status shows the device as UNAVAIL with this as the 24887141923171327 identifier. The only option at the bottom is to replace it and when you click it, it doesn't give me any options. I do have my disks connected to a 3ware controller all setup as individual JBOD

 

[Jason Hamilton]

I just wanted to say that I solved this issue. I will provide more information tomorrow when I am not on my phone writing this up, but just wanted to let people know.

 

[Dingin]

Looking foward!

 

[Jason Hamilton]

So it turns out I had to mark the device as offline through the command line. Reboot the box, go into the 3ware raid controller bios and redo the JBOD on the drive. After doing that I was able to wipe the drive in the WebUI and then mark it as a replacement. 15h later the resilver completed and we're back in business. Thank you for your help with this. After doing this I went ahead and replaced the drive with a 2TB from my old NAS box since I'm now going to increase the size of the pool, one drive at a time :).

 

[jgreco]

Yeah, one of the reasons not to use a RAID controller is that device removal and insertion is usually broken somehow. Suggest replacing with an HBA...