CP doesn't start

[MtK]

from the error it looks as if the internal update failed (stopped in the middle):

Code:

 CRITICAL [                 __main__] Traceback (most recent call last):

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/CouchPotato.py", line 133, in <module>

    l.run()

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/CouchPotato.py", line 89, in run

    runCouchPotato(self.options, base_path, sys.argv[1:], data_dir = self.data_dir, log_dir = self.log_dir, Env = Env)

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/couchpotato/runner.py", line 140, in runCouchPotato

    db.open()

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/database_super_thread_safe.py", line 43, in _inner

    res = f(*args, **kwargs)

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/database_super_thread_safe.py", line 93, in open

    res = super(SuperThreadSafeDatabase, self).open(*args, **kwargs)

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/database.py", line 571, in open

    index.open_index()

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/tree_index.py", line 156, in open_index

    raise IndexException("Doesn't exists")

IndexException: Doesn't exists

Traceback (most recent call last):

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/CouchPotato.py", line 133, in <module>

    l.run()

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/CouchPotato.py", line 89, in run

    runCouchPotato(self.options, base_path, sys.argv[1:], data_dir = self.data_dir, log_dir = self.log_dir, Env = Env)

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/couchpotato/runner.py", line 140, in runCouchPotato

    db.open()

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/database_super_thread_safe.py", line 43, in _inner

    res = f(*args, **kwargs)

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/database_super_thread_safe.py", line 93, in open

    res = super(SuperThreadSafeDatabase, self).open(*args, **kwargs)

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/database.py", line 571, in open

    index.open_index()

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/tree_index.py", line 156, in open_index

    raise IndexException("Doesn't exists")

IndexException: Doesn't exists

I tried to git pull but that didn't help...


any idea?

 

[dlavigne]

Which version of FreeNAS? What exact commands/screens did you perform to result in this traceback?

 

[Joshua Parker Ruehlig]

if you're using the CP plugin it doesn't use git to update, it uses the source file updater method.

you can just replace /usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer with source or a git clone from github.
make sure it's owned by the media user so that CP can update itself.

 

[MtK]

Which version of FreeNAS? What exact commands/screens did you perform to result in this traceback?

FN 9.3-STABLE, and I got the log by simple doing a service couchpotato restart from inside the jail.

if you're using the CP plugin it doesn't use git to update, it uses the source file updater method.

you can just replace /usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer with source or a git clone from github.
make sure it's owned by the media user so that CP can update itself.

yes, of course it doesn't have GIT.
I downloaded the ZIP (master) file and unzipped it.
I've chmoded to the media:media user, and it still doesn't work.

 

[Joshua Parker Ruehlig]

FN 9.3-STABLE, and I got the log by simple doing a service couchpotato restart from inside the jail.


yes, of course it doesn't have GIT.
I downloaded the ZIP (master) file and unzipped it.
I've chmoded to the media:media user, and it still doesn't work.

after replacing the source files, what error are you getting?

 

[MtK]

after replacing the source files, what error are you getting?

exactly the same one:

Code:

22:01:58 CRITICAL [                 __main__] Traceback (most recent call last):

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/CouchPotato.py", line 133, in <module>

    l.run()

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/CouchPotato.py", line 89, in run

    runCouchPotato(self.options, base_path, sys.argv[1:], data_dir = self.data_dir, log_dir = self.log_dir, Env = Env)

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/couchpotato/runner.py", line 140, in runCouchPotato

    db.open()

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/database_super_thread_safe.py", line 43, in _inner

    res = f(*args, **kwargs)

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/database_super_thread_safe.py", line 93, in open

    res = super(SuperThreadSafeDatabase, self).open(*args, **kwargs)

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/database.py", line 571, in open

    index.open_index()

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/tree_index.py", line 156, in open_index

    raise IndexException("Doesn't exists")

IndexException: Doesn't exists

Traceback (most recent call last):

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/CouchPotato.py", line 133, in <module>

    l.run()

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/CouchPotato.py", line 89, in run

    runCouchPotato(self.options, base_path, sys.argv[1:], data_dir = self.data_dir, log_dir = self.log_dir, Env = Env)

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/couchpotato/runner.py", line 140, in runCouchPotato

    db.open()

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/database_super_thread_safe.py", line 43, in _inner

    res = f(*args, **kwargs)

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/database_super_thread_safe.py", line 93, in open

    res = super(SuperThreadSafeDatabase, self).open(*args, **kwargs)

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/database.py", line 571, in open

    index.open_index()

  File "/usr/pbi/couchpotato-amd64/share/couchpotato/CouchPotatoServer/libs/CodernityDB/tree_index.py", line 156, in open_index

    raise IndexException("Doesn't exists")

IndexException: Doesn't exists

 

[Joshua Parker Ruehlig]

can you try installing a second instance of CP and see if that works?

 

[MtK]

can you try installing a second instance of CP and see if that works?

current plugin is listed as couchpotato-9.2.0-amd64 while new is listed as couchpotato-9.3.0-amd64, both of them generate the same error

 

[MtK]

sorry, the new 9.3 plugin did work, it just didn't start automatically (but manually did).
I now also see the update for the old plugin (9.2.0 -> 9.3.0) so... updating... :)

update to 9.3 didn't help!

 

[Joshua Parker Ruehlig]

sorry, the new 9.3 plugin did work, it just didn't start automatically (but manually did).
I now also see the update for the old plugin (9.2.0 -> 9.3.0) so... updating... :)

update to 9.3 didn't help!

then its not the plugin that's messed up. probably something that got messed up in that jail.

 

[MtK]

then its not the plugin that's messed up. probably something that got messed up in that jail.

even though the plugin is the one throwing errors/exceptions?

 

[Joshua Parker Ruehlig]

even though the plugin is the one throwing errors/exceptions?

I mean the PBI I supplied isn't the issue with your system. It's probably something in the jail or plugin that got messed up during/after installation.

So is there any reason you can't just use the working plugin install? You can move the data-directory if you don't want to reconfigure everything; it's in /var/db/couchpotato.

 

[MtK]

I mean the PBI I supplied isn't the issue with your system. It's probably something in the jail or plugin that got messed up during/after installation.

So is there any reason you can't just use the working plugin install? You can move the data-directory if you don't want to reconfigure everything; it's in /var/db/couchpotato.

of course I can use the now-working new jail/plugin, but I still would like to know what the issue is (and more than that, why is the error message not really helping)...

 

[Joshua Parker Ruehlig]

of course I can use the now-working new jail/plugin, but I still would like to know what the issue is (and more than that, why is the error message not really helping)...

Sorry, don't know python well enough to know what that means..

You could first try moving your data-directory in the messed up CP jail.
mv /var/db/couchpotato /var/db/couchpotato-bak

This would help figure out if the issue is stemming from the data-directory.

 

[MtK]

Sorry, don't know python well enough to know what that means..

You could first try moving your data-directory in the messed up CP jail.
mv /var/db/couchpotato /var/db/couchpotato-bak

This would help figure out if the issue is stemming from the data-directory.

Go point!
and... yes!!!

Code:

# mv /var/db/couchpotato /var/db/couchpotato-bak

root@couchpotato_1:/ # service couchpotato restart

couchpotato not running? (check /var/run/couchpotato/couchpotato.pid).

Starting couchpotato.

root@couchpotato_1:/ # service couchpotato restart

Stopping couchpotato.

Waiting for PIDS: 57478

so it was the data-dir.


any idea how to proceed from here?

 

[Joshua Parker Ruehlig]

You could selectively go through the data-directory and try to find the corrupted component. I'd just re-configure CP, but you may not want to go through this.

 

[MtK]

You could selectively go through the data-directory and try to find the corrupted component. I'd just re-configure CP, but you may not want to go through this.

I just ran the wizard on the old (but upgraded) jail/plugin and everything seems to work fine now...

 

[pete2789]

I just had the same error with my install and managed to resolve it without re installing so thought I would share what I did. Firstly I have installed not using the plugin but from git so hopefully this should apply to the plugin also.

I resolved it by removing the _indexes folder in the database folder in the couchpotato data directory.
I had to then start couchpotato a couple of times, it logged a few errors but it recreated the python files in the _indexes folder and now starts up correctly.