Constant "Power-on or device reset occurred" msgs

[EnigmaNas]

Hello,

When clicking the "log" area at the bottom of the TrueNas GUI, I am getting hundreds of lines similar to the following -

Code:

Nov 16 13:53:38 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:38 neptune kernel: mpt2sas_cm0: log_info(0x31120303): originator(PL), code(0x12), sub_code(0x0303)
Nov 16 13:53:38 neptune kernel: mpt2sas_cm0: log_info(0x31120303): originator(PL), code(0x12), sub_code(0x0303)
Nov 16 13:53:38 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:38 neptune kernel: mpt2sas_cm0: log_info(0x31120303): originator(PL), code(0x12), sub_code(0x0303)
Nov 16 13:53:38 neptune kernel: mpt2sas_cm0: log_info(0x31120303): originator(PL), code(0x12), sub_code(0x0303)
Nov 16 13:53:38 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:43 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:43 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:43 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:43 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:43 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:43 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:43 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:43 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:43 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:43 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:43 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred
Nov 16 13:53:43 neptune kernel: sd 0:0:4:0: Power-on or device reset occurred

This does not appear to be a normal occurrence. Can anyone offer any enlightenment?

 

[PhilD13]

Since no one answered I'm going to make a guess here that a SSD is bad or overheating or has a bad connection.
sd 0:0:4:0: Power-on or device reset occurred would be the drive and the mpt2sas_cm0 is the driver that is reporting the issue.
It could also be a bad or lose cable or an overheating HBA card.
You can run

lsscsi

to get an output that should tell you which drive it is Match up the 0:0:4:0: address with the results.

 

[EnigmaNas]

Thank you Phil, but I entered the command (lsscsi) into the shell, but it was not recognized.
Am I doing something wrong? You have a good theory, and I would really like to explore it further.

 

[PhilD13]

Sorry. The command works on my Bluefin Scale install and it is a basic install. I actually tried it before I posted. However, it does not work on Cobia It says not found. Not sure why it was moved or removed.

 

[GRYBD1]

try command
lsblk -dno name,hctl,serial

should give you something like this. I truncated all the serial numbers.
sda 0:0:0:0 S1UYJ1
sdb 0:0:1:0 S1XWJ
sdc 10:0:0:0 S1UYJ
sdd 10:0:3:0 WD-WCA
sde 10:0:1:0 WD-WCA
sdf 10:0:4:0 S1XWJDW
sdg 10:0:5:0 S1XWJ1K
sdh 10:0:2:0 WD-WCA