Can not access hard driver even LSI can see

[syhaunguyen]

Hi every one,

I received H310 IT mode and some sff-8087 cable and set up to my dell r620 like this. BACKPLANE SAS-A and SAS-B connector connect to H310 in PCI card.

As a HBA card, in bios and HBA configuration i can see all my hard driver like this:

But in OS: FREENAS, WINDOWS server 2016, Ubuntu 18.0.4
I can not see all the hard driver, there are 3 hard drivers in the same hard disk, sdc/sdd/sde

this also the same problem when i install freenas.

Please let me know what is this problem and how to solve it!

Thank for your time.

 

[Ericloewe]

It sounds to me like the card is not in IT mode and that the disks are part of a RAID volume.

 

[syhaunguyen]

It sounds to me like the card is not in IT mode and that the disks are part of a RAID volume.

So do you know how to fix it? Before connecting hard drivers to H310, I clear all Virtual disk and config from raid controller H710.
In ubuntu, I can format, change file systems in the hard drivers but can not solve issue.

 

[comptontrent]

Looks like your card is in IT mode but using an older firmware version. From what I understand the firmware needs to be P20 (20.00.07.00). Here is a guide for flashing LSI 9211 HBA https://www.ixsystems.com/community...-lsi-9211-9300-9305-9311-hba-and-variants.54/

 

[syhaunguyen]

Looks like your card is in IT mode but using an older firmware version. From what I understand the firmware needs to be P20 (20.00.07.00). Here is a guide for flashing LSI 9211 HBA https://www.ixsystems.com/community...-lsi-9211-9300-9305-9311-hba-and-variants.54/

i got the same problem with new P20 fw :((

 

[Ericloewe]

One detail: You want firmware 20.00.07. The .06 version has some sort of probably nasty bug that was patched pretty quickly.

So do you know how to fix it? Before connecting hard drivers to H310, I clear all Virtual disk and config from raid controller H710.
In ubuntu, I can format, change file systems in the hard drivers but can not solve issue.

Did you wipe the disks themselves? I'm not familiar with the exact behavior of the HW RAID mode when it comes to destroying volumes, but wiping the disks is pretty much guaranteed to fix whatever the HW RAID firmware did. That said, you may need to plug them in with a SATA controller to do so...

 

[syhaunguyen]

One detail: You want firmware 20.00.07. The .06 version has some sort of probably nasty bug that was patched pretty quickly.


Did you wipe the disks themselves? I'm not familiar with the exact behavior of the HW RAID mode when it comes to destroying volumes, but wiping the disks is pretty much guaranteed to fix whatever the HW RAID firmware did. That said, you may need to plug them in with a SATA controller to do so...

Last night I tried to format all disk by using format option in LSI configuration GUI. but nothing better. i will try to wipe by ubuntu. Luckily, GParted can detect all drivers. I think the problem is hard driver themself, i connect them to SAS connector on mainboard, I got the same problem.
Do you think is there any issue from bios, driver ??? I update bios to the lastest version.