CAM status: SCSI Status Error

P

potatosword

Dabbler
Joined
Dec 30, 2018
Messages
44
Woke up thismorning to one of my drives being faulted. If you gents could help me sort through whether or not that's a fluke or the drive is failing I'd appreciate it. Here is the relevant dmesg output:

(da3:mps0:0:3:0): READ(10). CDB: 28 00 34 90 37 b8 00 00 08 00 length 4096 SMID 268 Aborting command 0xfffffe0000f0cfc0
mps0: Sending reset from mpssas_send_abort for target ID 3
(pass3:mps0:0:3:0): LOG SENSE. CDB: 4d 00 4d 00 00 00 00 00 40 00 length 64 SMID 1011 terminated ioc 804b loginfo 31130000 scsi 0 state c xfer 0
(da3:mps0:0:3:0): READ(10). CDB: 28 00 44 e4 4d 30 00 00 40 00 length 32768 SMID 369 terminated ioc 804b loginfo 31130000 scsi 0 state c xfer 0
(da3:mps0:0:3:0): READ(10). CDB: 28 00 44 e4 4c f0 00 00 40 00 length 32768 SMID 254 terminated ioc 804b loginfo 31130000 scs(da3:mps0:0:3:0): READ(10). CDB: 28 00 44 e4 4d 30 00 00 40 00
i 0 state c xfer 0
(da3:mps0:0:3:0): WRITE(10). CDB: 2a 00 44 e2 8a d0 00 00 08 00 length 4096 SMID 929 terminated ioc 804b loginfo 31130000 scs(da3:mps0:0:3:0): CAM status: CCB request completed with an error
i 0 state c xfer 0
(da3:mps0:0:3:0): ATA COMMAND PASS THROUGH(16). CDB: 85 0d 06 00 01 00 01 00 00 00 00 00 00 40 06 00 length 512 SMID 311 term(da3:inated ioc 804b loginfo 31130000 scsi 0 state c xfer 0
mps0: Unfreezing devq for target ID 3
mps0:0:3:0): Retrying command
(da3:mps0:0:3:0): READ(10). CDB: 28 00 44 e4 4c f0 00 00 40 00
(da3:mps0:0:3:0): CAM status: CCB request completed with an error
(da3:mps0:0:3:0): Retrying command
(da3:mps0:0:3:0): WRITE(10). CDB: 2a 00 44 e2 8a d0 00 00 08 00
(da3:mps0:0:3:0): CAM status: CCB request completed with an error
(da3:mps0:0:3:0): Retrying command
(da3:mps0:0:3:0): ATA COMMAND PASS THROUGH(16). CDB: 85 0d 06 00 01 00 01 00 00 00 00 00 00 40 06 00
(da3:mps0:0:3:0): CAM status: CCB request completed with an error
(da3:mps0:0:3:0): Retrying command
(da3:mps0:0:3:0): READ(10). CDB: 28 00 34 90 37 b8 00 00 08 00
(da3:mps0:0:3:0): CAM status: Command timeout
(da3:mps0:0:3:0): Retrying command
(da3:mps0:0:3:0): READ(10). CDB: 28 00 34 90 37 b8 00 00 08 00
(da3:mps0:0:3:0): CAM status: SCSI Status Error
(da3:mps0:0:3:0): SCSI status: Check Condition
(da3:mps0:0:3:0): SCSI sense: UNIT ATTENTION asc:29,0 (Power on, reset, or bus device reset occurred)
(da3:mps0:0:3:0): Retrying command (per sense data)
(da3:mps0:0:3:0): WRITE(10). CDB: 2a 00 72 cb c0 28 00 00 30 00
(da3:mps0:0:3:0): CAM status: SCSI Status Error
(da3:mps0:0:3:0): SCSI status: Check Condition
(da3:mps0:0:3:0): SCSI sense: UNIT ATTENTION asc:29,0 (Power on, reset, or bus device reset occurred)
(da3:mps0:0:3:0): Retrying command (per sense data)
(da3:mps0:0:3:0): READ(10). CDB: 28 00 2c b3 7c 78 00 00 40 00 length 32768 SMID 62 Aborting command 0xfffffe0000efc160
mps0: Sending reset from mpssas_send_abort for target ID 3
(pass3:mps0:0:3:0): LOG SENSE. CDB: 4d 00 4d 00 00 00 00 00 40 00 length 64 SMID 457 terminated ioc 804b loginfo 31130000 scsi 0 state c xfer 0
(da3:mps0:0:3:0): READ(10). CDB: 28 00 34 90 6a 48 00 00 08 00 length 4096 SMID 531 terminated ioc 804b loginfo 31130000 scsi 0 state c xfer 0
(da3:mps0:0:3:0): ATA COMMAND PASS THROUGH(16). CDB: 85 0d 06 00 01 00 01 00 00 00 00 00 00 40 06 00 length 512 SMID 891 term(da3:mps0:0:3:0): READ(10). CDB: 28 00 34 90 6a 48 00 00 08 00
inated ioc 804b loginfo 31130000 scsi 0 state c xfer 0
(da3:mps0:0:3:0): CAM status: CCB request completed with an error
(da3:mps0:0:3:0): Retrying command
(da3:mps0:0:3:0): SYNCHRONIZE CACHE(10). CDB: 35 00 00 00 00 00 00 00 00 00 length 0 SMID 142 terminated ioc 804b loginfo 311(da3:mps0:0:3:0): ATA COMMAND PASS THROUGH(16). CDB: 85 0d 06 00 01 00 01 00 00 00 00 00 00 40 06 00
30000 scsi 0 state c xfer 0
mps0: (da3:mps0:0:3:0): CAM status: CCB request completed with an error
Unfreezing devq for target ID 3
(da3:mps0:0:3:0): Retrying command
(da3:mps0:0:3:0): SYNCHRONIZE CACHE(10). CDB: 35 00 00 00 00 00 00 00 00 00
(da3:mps0:0:3:0): CAM status: CCB request completed with an error
(da3:mps0:0:3:0): Retrying command
(da3:mps0:0:3:0): READ(10). CDB: 28 00 2c b3 7c 78 00 00 40 00
(da3:mps0:0:3:0): CAM status: Command timeout
(da3:mps0:0:3:0): Retrying command
(da3:mps0:0:3:0): READ(10). CDB: 28 00 2c b3 7c 78 00 00 40 00
(da3:mps0:0:3:0): CAM status: SCSI Status Error
(da3:mps0:0:3:0): SCSI status: Check Condition
(da3:mps0:0:3:0): SCSI sense: UNIT ATTENTION asc:29,0 (Power on, reset, or bus device reset occurred)
(da3:mps0:0:3:0): Retrying command (per sense data)
(da3:mps0:0:3:0): WRITE(10). CDB: 2a 00 01 40 01 f0 00 00 08 00
(da3:mps0:0:3:0): CAM status: SCSI Status Error
(da3:mps0:0:3:0): SCSI status: Check Condition
(da3:mps0:0:3:0): SCSI sense: UNIT ATTENTION asc:29,0 (Power on, reset, or bus device reset occurred)
(da3:mps0:0:3:0): Retrying command (per sense data)
(da3:mps0:0:3:0): READ(10). CDB: 28 00 27 36 bc 90 00 00 18 00 length 12288 SMID 106 Aborting command 0xfffffe0000effb20
mps0: Sending reset from mpssas_send_abort for target ID 3
(da3:mps0:0:3:0): READ(10). CDB: 28 00 34 2d 68 38 00 00 28 00 length 20480 SMID 949 terminated ioc 804b loginfo 31130000 scsi 0 state c xfer 0
(da3:mps0:0:3:0): READ(10). CDB: 28 00 2c 9b df 90 00 00 40 00 length 32768 SMID 424 terminated ioc 804b loginfo 31130000 scs(da3:mps0:0:3:0): READ(10). CDB: 28 00 34 2d 68 38 00 00 28 00
i 0 state c xfer 0
(da3:mps0:0:3:0): CAM status: CCB request completed with an error
(da3:mps0:0:3:0): ATA COMMAND PASS THROUGH(16). CDB: 85 0d 06 00 01 00 01 00 00 00 00 00 00 40 06 00 length 512 SMID 261 term(da3:mps0:0:3:0): Retrying command
(da3:mps0:0:3:0): READ(10). CDB: 28 00 2c 9b df 90 00 00 40 00
inated ioc 804b loginfo 31130000 scsi 0 state c xfer 0
(da3:mps0:0:3:0): CAM status: CCB request completed with an error
(da3:mps0:0:3:0): Retrying command
(da3:mps0:0:3:0): SYNCHRONIZE CACHE(10). CDB: 35 00 00 00 00 00 00 00 00 00 length 0 SMID 977 terminated ioc 804b loginfo 311(da3:mps0:0:3:0): ATA COMMAND PASS THROUGH(16). CDB: 85 0d 06 00 01 00 01 00 00 00 00 00 00 40 06 00
30000 scsi 0 state c xfer 0
(da3:mps0:0:3:0): CAM status: CCB request completed with an error
(da3:mps0:0:mps0: 3:0): Unfreezing devq for target ID 3
Retrying command
(da3:mps0:0:3:0): SYNCHRONIZE CACHE(10). CDB: 35 00 00 00 00 00 00 00 00 00
(da3:mps0:0:3:0): CAM status: CCB request completed with an error
(da3:mps0:0:3:0): Retrying command
(da3:mps0:0:3:0): READ(10). CDB: 28 00 27 36 bc 90 00 00 18 00
(da3:mps0:0:3:0): CAM status: Command timeout
(da3:mps0:0:3:0): Retrying command
(da3:mps0:0:3:0): SYNCHRONIZE CACHE(10). CDB: 35 00 00 00 00 00 00 00 00 00
(da3:mps0:0:3:0): CAM status: SCSI Status Error
(da3:mps0:0:3:0): SCSI status: Check Condition
(da3:mps0:0:3:0): SCSI sense: UNIT ATTENTION asc:29,0 (Power on, reset, or bus device reset occurred)
(da3:mps0:0:3:0): Error 6, Retries exhausted
(da3:mps0:0:3:0): Invalidating pack
(pass3:mps0:0:3:0): ATA COMMAND PASS THROUGH(16). CDB: 85 06 0c 00 d4 00 00 00 01 00 4f 00 c2 00 b0 00 length 0 SMID 474 Aborting command 0xfffffe0000f1de20
mps0: Sending reset from mpssas_send_abort for target ID 3
mps0: Unfreezing devq for target ID 3
Click to expand...

Here's the output of SMART for that drive. No other drives show similar errors.

smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.3-RELEASE-p9 amd64] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family: Western Digital Blue Mobile (SMR)
Device Model: WDC WD20SPZX-00CRAT0
Serial Number:
LU WWN Device Id: 5 0014ee 65cf5c3f7
Firmware Version: 01.01A01
User Capacity: 2,000,398,934,016 bytes [2.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Form Factor: 2.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Thu Jul 23 08:34:19 2020 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 248) Self-test routine in progress...
80% of test remaining.
Total time to complete Offline
data collection: ( 7860) seconds.
Offline data collection
capabilities: (0x71) SMART execute Offline immediate.
No Auto Offline data collection support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 364) minutes.
Conveyance self-test routine
recommended polling time: ( 3) minutes.
SCT capabilities: (0x3035) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_ FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 222 219 021 Pre-fail Always - 1875
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 48
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 089 089 000 Old_age Always - 8389
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 48
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 32
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 592
194 Temperature_Celsius 0x0022 109 101 000 Old_age Always - 38
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA _of_first_error
# 1 Extended offline Interrupted (host reset) 10% 8381 -
# 2 Short offline Completed without error 00% 8339 -
# 3 Short offline Completed without error 00% 8320 -
# 4 Short offline Completed without error 00% 8296 -
# 5 Short offline Completed without error 00% 8272 -
# 6 Short offline Completed without error 00% 8248 -
# 7 Short offline Completed without error 00% 8224 -
# 8 Short offline Completed without error 00% 8200 -
# 9 Short offline Completed without error 00% 8176 -
#10 Short offline Completed without error 00% 8152 -
#11 Extended offline Completed without error 00% 8134 -
#12 Short offline Completed without error 00% 8104 -
#13 Short offline Completed without error 00% 8080 -
#14 Short offline Completed without error 00% 8056 -
#15 Short offline Completed without error 00% 8032 -
#16 Short offline Completed without error 00% 8008 -
#17 Short offline Completed without error 00% 7984 -
#18 Short offline Completed without error 00% 7960 -
#19 Short offline Completed without error 00% 7936 -
#20 Short offline Completed without error 00% 7912 -
#21 Extended offline Completed without error 00% 7896 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Click to expand...
 
sretalla

sretalla

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That's a laptop hard drive... those aren't usually built to tolerate 24x7 operation, so you may be disappointed with the useful life length you get there... that said, it's not reporting errors when the last short tests were run, but the long test is detecting an error at around 10% in so despite what looks like a clean bill of health at the top, you're in a little more trouble than that. In addition, I see the drive is SMR... this will not generally end well for you.

What probably happened was a kernel panic as a result of the SATA controller not liking something it came across while the long test was running (possibly not even related to the long test itself, but perhaps an IO contention for accessing the disk while it was busy running the long test. The Kernel panic probably caused a reboot, which power cycled the disks, stopping the test.

Apparently there's still (at the time you took the report) a long test running with 80% remaining.
 
P

potatosword

Dabbler
Joined
Dec 30, 2018
Messages
44
That was actually a short test running which passed and I just completed another long test that also passed.

The Kernel panic probably caused a reboot, which power cycled the disks, stopping the test.
Click to expand...
Unlikely. No signs of a reboot and the other drives are scheduled to test at the same time and none of them ran into issues. If there was a power issue it was somehow specific to this drive.

In addition, I see the drive is SMR...
Click to expand...
Bah is it really? That's almost certainly the problem then - I've stumbled into this issue before with another drive. I thought I'd checked this one against the list of "do not buy" but I guess I must have had a typo or something. In any case I'll get a different 2TB drive on order to replace it.

Latest SMART below
smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.3-RELEASE-p9 amd64] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family: Western Digital Blue Mobile (SMR)
Device Model: WDC WD20SPZX-00CRAT0
Serial Number:
LU WWN Device Id: 5 0014ee 65cf5c3f7
Firmware Version: 01.01A01
User Capacity: 2,000,398,934,016 bytes [2.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Form Factor: 2.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Thu Jul 23 15:22:18 2020 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 7920) seconds.
Offline data collection
capabilities: (0x71) SMART execute Offline immediate.
No Auto Offline data collection support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 362) minutes.
Conveyance self-test routine
recommended polling time: ( 3) minutes.
SCT capabilities: (0x3035) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 222 219 021 Pre-fail Always - 1875
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 48
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 089 089 000 Old_age Always - 8395
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 48
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 32
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 592
194 Temperature_Celsius 0x0022 109 101 000 Old_age Always - 38
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 8395 -
# 2 Short offline Completed without error 00% 8389 -
# 3 Extended offline Interrupted (host reset) 10% 8381 -
# 4 Short offline Completed without error 00% 8339 -
# 5 Short offline Completed without error 00% 8320 -
# 6 Short offline Completed without error 00% 8296 -
# 7 Short offline Completed without error 00% 8272 -
# 8 Short offline Completed without error 00% 8248 -
# 9 Short offline Completed without error 00% 8224 -
#10 Short offline Completed without error 00% 8200 -
#11 Short offline Completed without error 00% 8176 -
#12 Short offline Completed without error 00% 8152 -
#13 Extended offline Completed without error 00% 8134 -
#14 Short offline Completed without error 00% 8104 -
#15 Short offline Completed without error 00% 8080 -
#16 Short offline Completed without error 00% 8056 -
#17 Short offline Completed without error 00% 8032 -
#18 Short offline Completed without error 00% 8008 -
#19 Short offline Completed without error 00% 7984 -
#20 Short offline Completed without error 00% 7960 -
#21 Short offline Completed without error 00% 7936 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Click to expand...
 
Last edited:
sretalla

sretalla

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potatosword said:
Bah is it really?


Model Family: Western Digital Blue Mobile (SMR)
Click to expand...

It's there in the brackets in the SMART output...

Unless WD is now using SMR as an acronym for something else...
 
P

potatosword

Dabbler
Joined
Dec 30, 2018
Messages
44
I admit I missed that line until you pointed it out and now I feel pretty silly. Case closed though - thanks.

Now to decide if I keep the damn thing as an external hard drive or if I just sell it and be rid of the monstrosity.
 
sretalla

sretalla

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Jan 1, 2016
Messages
9,703
I understand they make good doorstops...

You can probably use it for an external reference disk attached to a PC with little risk.
 
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