wooley-x64
Dabbler
- Joined
- Dec 6, 2018
- Messages
- 22
Having an issue with all disks in one shelf going offline.
I had the same issue occur last year when I upgraded from 11.2 up to 11.3. At the time I rolled back to 11.2 and the issue ceased to occur.
Presently, just upgraded from 11.2 again up to 11.3 and then 12.0 U3.1. The issue is back again.
I am leaning heavy on hardware failure. However, it just seems strange that the issue started directly after the upgrades in both instances.
Summary of problem:
All of the drives in one disk shelf go offline and never recover unless I reboot the server.
Summary of Hardware and configuration:
Dell R710 ESX 6.7.x
TrueNAS is a guest on this system
32GB Dedicated RAM
4 CPUs
Pass-Thru on LSI 9201-16e (IT MODE)
Disk Shelves:
DS-4486 (With Dell SAS Module)
DS-2246 (With NetApp SAS Module)
The issue occurs on the disks contained in the DS-4486. This device has dual PSU and is connected to UPS. The time frame of these events do not directly correlate to scheduled tasks and do not occur at a specific time.
I am looking for guidance on what type of logs I should be looking at to pin point the cause and potential solution to this issue.
Thanks
Update: 6/15/21
Drives in the other shelf report as online. However, they are also inaccessible.
The issue reoccurs every 5 days.
I had the same issue occur last year when I upgraded from 11.2 up to 11.3. At the time I rolled back to 11.2 and the issue ceased to occur.
Presently, just upgraded from 11.2 again up to 11.3 and then 12.0 U3.1. The issue is back again.
I am leaning heavy on hardware failure. However, it just seems strange that the issue started directly after the upgrades in both instances.
Summary of problem:
All of the drives in one disk shelf go offline and never recover unless I reboot the server.
Summary of Hardware and configuration:
Dell R710 ESX 6.7.x
TrueNAS is a guest on this system
32GB Dedicated RAM
4 CPUs
Pass-Thru on LSI 9201-16e (IT MODE)
Disk Shelves:
DS-4486 (With Dell SAS Module)
DS-2246 (With NetApp SAS Module)
The issue occurs on the disks contained in the DS-4486. This device has dual PSU and is connected to UPS. The time frame of these events do not directly correlate to scheduled tasks and do not occur at a specific time.
I am looking for guidance on what type of logs I should be looking at to pin point the cause and potential solution to this issue.
Thanks
Update: 6/15/21
Drives in the other shelf report as online. However, they are also inaccessible.
The issue reoccurs every 5 days.
Last edited: