I have an i5 machine with a ASRock Z590 Pro 4 motherboard. ASRock's website says this board has a Dragon RTL8125BG. I believe this is based on RealTek, but I'm not positive. Since updating to the latest TrueNAS Core, it no longer sees the network interface. I have lights on both my motherboard as well as the switch, but my router doesn't see it. I've tried downloading earlier versions of TrueNAS, and they suddenly no longer work either. I've been playing with this for a month and can't figure it out. If anyone has any ideas, I would really appreciate hearing them.
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Network card not found after latest update.
- Thread starter cwren
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The "RTL" part is the giveaway.
Yes, use supported and recommended hardware instead of "random gaming board with Realtek NIC". This is an unnecessary uphill battle for a worthless objective, that you can and should avoid.
winnielinnie
MVP
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What do you mean by this? You cannot connect to nor ping your server? You see an error message in the console when booting up with a monitor connected?
What router? What switch? How are things connected?
Like @Ericloewe suggests, this is a discouraged 2.5-GbE Realtek chipset. You can still purchase an Intel gigabit network card (that installs to a PCI-e slot).
Bear in mind, this is on a home network, so it's not a high budget setup. I'm just using this to backup my laptops, so I didn't need state of the art hardware.
The switch is an 8 port netgear switch and the router is an eeros wifi mesh wifi hooked to a cable modem (hardwired to both the modem and the switch). Nothing fancy.
What I mean by this is that I was running TrueNAS core. It was working fine, but when I installed the latest update, I no longer got an IP address. When I tried to manually configure it, my network interface was no longer visible, just lo0. I'm thinking of trying TrueNAS Scale to see if it will see the interface. Failing that, I suppose I will just have to buy an Intel NIC.
The switch is an 8 port netgear switch and the router is an eeros wifi mesh wifi hooked to a cable modem (hardwired to both the modem and the switch). Nothing fancy.
What I mean by this is that I was running TrueNAS core. It was working fine, but when I installed the latest update, I no longer got an IP address. When I tried to manually configure it, my network interface was no longer visible, just lo0. I'm thinking of trying TrueNAS Scale to see if it will see the interface. Failing that, I suppose I will just have to buy an Intel NIC.
This is hardware I already had at home...just wanted a storage solution for backups. I get what you are saying about supported hardware, but it worked before the upgrade.
jgreco
Resident Grinch
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That does not translate to a guarantee that your hardware will work well, or even work. Please see
Is my Realtek ethernet really that bad?
jgreco submitted a new resource: Is my Realtek ethernet really that bad? - Yes, it probably is. One of the longest running issues faced here in the forums may be people who come to these forums, wanting to recycle an old PC into a NAS. In general, this is a bad idea because typical PC...
www.truenas.com
because Realtek in particular does suck so bad that it isn't shocking for it to stop working, probably due to someone trying to fix a problem with one chipset variant and inadvertently busting yours.
Thanks for the info. I do understand about people trying to use old hardware. My best bet is probably to get an Intel NIC. Any suggestions on model?That does not translate to a guarantee that your hardware will work well, or even work. Please see
Is my Realtek ethernet really that bad?
jgreco submitted a new resource: Is my Realtek ethernet really that bad? - Yes, it probably is. One of the longest running issues faced here in the forums may be people who come to these forums, wanting to recycle an old PC into a NAS. In general, this is a bad idea because typical PC...
because Realtek in particular does suck so bad that it isn't shocking for it to stop working, probably due to someone trying to fix a problem with one chipset variant and inadvertently busting yours.
jgreco
Resident Grinch
- Joined
- May 29, 2011
- Messages
- 18,680
The problem is more a question of "who has written their own high quality drivers". For 1GbE, Intel had a driver team that spent about two decades perfecting high performance networking. They have great specialized stuff for servers, but for both FreeBSD and Linux, it turns out that the task of pumping out high performance 1GbE is actually not that rough. We typically recommend the Intel Desktop CT card as an add-on card (usually about $35-$40USD) because you don't need any of the fancier server-class features. Do be sure to get a genuine Intel card with a verifiable Yottamark sticker. There's lots of fake cards out there.
Fake server cards
This resource was originally created by user: jgreco on the TrueNAS Community Forums Archive. Please DM this account or comment in this thread to claim it. Some time ago, forum frequenter @artlessknave kindly sent me a pair of LSI HBA cards that had failed to work out in a FreeNAS build. Having...
www.truenas.com
Some companies such as 10GTek make legitimate OEM versions of the CT card and they are expected to work fine if you get one that's actually legitimate.
Thank you!The problem is more a question of "who has written their own high quality drivers". For 1GbE, Intel had a driver team that spent about two decades perfecting high performance networking. They have great specialized stuff for servers, but for both FreeBSD and Linux, it turns out that the task of pumping out high performance 1GbE is actually not that rough. We typically recommend the Intel Desktop CT card as an add-on card (usually about $35-$40USD) because you don't need any of the fancier server-class features. Do be sure to get a genuine Intel card with a verifiable Yottamark sticker. There's lots of fake cards out there.
Fake server cards
This resource was originally created by user: jgreco on the TrueNAS Community Forums Archive. Please DM this account or comment in this thread to claim it. Some time ago, forum frequenter @artlessknave kindly sent me a pair of LSI HBA cards that had failed to work out in a FreeNAS build. Having...
Some companies such as 10GTek make legitimate OEM versions of the CT card and they are expected to work fine if you get one that's actually legitimate.
I just ordered the card you suggested. Hope it's authentic, but the reviews are great. Hopefully this fixes my problems. Thank you for your help.
