UPS Service Will Not Start?

[jlpellet]

I am running 8.3b3 and cannot get the UPS service to start from the GUI. I got the port ID from the dmesg.boot & selected the correct UPS driver, but for 2 different PC's, using 2 different UPS brands (CyberPower & APC) when starting the UPS service from the GUI, I get a console message that the service could not be started. Any ideas?
Thanks!

 

[William Grzybowski]

Sorry, we forgot our crystal balls...

/var/log/messages is the place you should look for errors (or a clue) on service startup.

 

[jlpellet]

Thanks for the reply. I checked /var/log/messages & it was showing "connection refused" so I tried some of the other drivers available. This appears to have resolved the problem since the GUI and the log show the service successfully started with a different driver. Now I can test to see if the server successfully shuts down on the UPS losing power. Thanks again for the pointer to the log file.

 

[Stephens]

Which model UPS's are you using? Which drivers? Did automatic shutdown work?

 

[jlpellet]

Have not tested the shutdown yet but 1 is a CyberPower 1500AVR (which in the driver list uses "powerpanel" but seems to work with "usbhid-ups" and the other is an APC 725ES, which is not listed, but connects with the same driver. I expect to get to try the autoshutdown later this week & will report back the results.

 

[Stephens]

Thanks. With my CyberPower 850PFCLCD connected to my FreeNAS v8.0.4-P2 x64 machine, shutdown didn't work and I get

Code:

freenas kernel: ugen0.2 <CP850PFCLCD) at usbus0
:
freenas root: Unknown USB device: vendor 0x0764 product 0x0501 bus uhub0
freenas root: Unknown USB device: vendor 0x0764 product 0x0501 bus uhub0
freenas root: Unknown USB device: vendor 0x0764 product 0x0501 bus uhub0

 

[jlpellet]

I tried today. CyberPower 1500AVR with usb-hid-ups driver properly shut down. APC with same driver did not with following messages. I'll try some other drivers next & report any changes.

Messages section:

Oct 4 10:08:34 freenas notifier: Stopping ntpd.
Oct 4 08:08:34 freenas ntpd[1677]: ntpd exiting on signal 15
Oct 4 10:08:34 freenas notifier: Starting ntpd.
Oct 4 10:08:34 freenas ntpd[14378]: ntpd 4.2.4p5-a (1)
Oct 4 10:09:02 freenas ntpd[14379]: time reset -12.810518 s
Oct 4 10:09:02 freenas ntpd[14379]: kernel time sync status change 2001
Oct 4 10:13:35 freenas notifier: Stopping nut.
Oct 4 08:13:35 freenas upsd[14126]: mainloop: Interrupted system call
Oct 4 10:13:35 freenas notifier: Network UPS Tools - UPS driver controller 2.6.5
Oct 4 10:13:35 freenas notifier: Stopping nut_upsmon.
Oct 4 08:13:35 freenas upsmon[14148]: upsmon parent: read
Oct 4 10:13:35 freenas notifier: Stopping nut_upslog.
Oct 4 10:13:35 freenas notifier: nut not running? (check /var/db/nut/upsd.pid).
Oct 4 10:13:36 freenas notifier: Using subdriver: APC HID 0.95
Oct 4 10:13:36 freenas notifier: Network UPS Tools - Generic HID driver 0.37 (2.6.5)
Oct 4 10:13:36 freenas notifier: USB communication driver 0.31
Oct 4 10:13:36 freenas notifier: Network UPS Tools - UPS driver controller 2.6.5
Oct 4 10:13:36 freenas notifier: Starting nut.
Oct 4 10:13:36 freenas notifier: fopen /var/db/nut/upsd.pid: No such file or directory
Oct 4 10:13:36 freenas notifier: listening on 127.0.0.1 port 3493
Oct 4 10:13:36 freenas notifier: Connected to UPS [ups]: usbhid-ups-ups
Oct 4 10:13:36 freenas notifier: nut_upsmon not running? (check /var/db/nut/upsmon.pid).
Oct 4 10:13:36 freenas notifier: Starting nut_upsmon.
Oct 4 10:13:36 freenas notifier: kill: No such process
Oct 4 10:13:36 freenas notifier: UPS: ups (master) (power value 1)
Oct 4 10:13:36 freenas notifier: nut_upslog not running? (check /var/db/nut/upslog.pid).
Oct 4 10:13:36 freenas notifier: Starting nut_upslog.

upslog.pid is "14694"

 

[Stephens]

You got me motivated to get back into my UPS situation. It took some time and some reading, but at the end of the day, I got the CP850PFCLCD working (I selected "CP1000AVRLCD"). I have it set to shut down the system 30 seconds after the power goes out. The problems I initially had is because one of my NAS systems is still on 8.0.4-p2. I could not get that one to work. However, as soon as I connected it to my 8.2 system with the same UPS settings, bingo. Shutdown 30 seconds after I pulled the power cord of the UPS. There's one good reason for me to finally move from 8.0.4 on that system.

FreeNAS also sent me an e-mail with a body of "ONBATT" followed by one saying "SHUTDOWN".