SOLVED UI gets stuck at various actions ("Starting job")

Henry78

Dabbler
Joined
Jan 28, 2016
Messages
16
This is weird, I'm thinking hard if this could be a local problem, and not a bug, but I didn't find anything. Problem: When I want to upgrade or to create a jail, the UI seems to get "stuck". It just does not continue anymore.

It tried these on different browsers, with extensions disabled. Dev Tools did not show anything suspicious. Same for /var/log/messages and middleware.log. I'm happy to provide them. Both scenarios worked well until recently(?).

(A) Update
After I confirm and hit "Apply Update" in the update process, a popup called "Update" with the text "Starting job..." appears and nothing happens anymore. Screenshot:
1659477067998.png

(B) Jail creation
When I create a jail, after I enter the jails details and hit Submit, somthing similar happens. This time the popup is calles "Creating Jail" and reads "Creating Jail...". Again, this sits there forever. Screenshot:
1659477345704.png


Any help to solve this, is very appreciated!
 

Samuel Tai

Never underestimate your own stupidity
Moderator
Joined
Apr 24, 2020
Messages
5,399
Both require downloading from outside your network. Do you have a DNS issue? Check Network->Network Summary.
 

Henry78

Dabbler
Joined
Jan 28, 2016
Messages
16
That sounds reasonable.
But I can't find DNS issues, neither on client (browser side), nor at the TrueNAS box.
I'm able to lookup addresses and IPs on
- WAN (google.at, 8.8.8.8, truenas.com)
- LAN (10.0.0.1, freenas)
- and local (localhost, 127.0.0.1)

What else can I do to test for a DNS issue?

1659518948356.png


I tried iocage fetch from commandline, which works fine.
 
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Henry78

Dabbler
Joined
Jan 28, 2016
Messages
16
I desperately tried to change the DNS to 8.8.8.8, but problem persisted.

Another thing that does not work is downloading the configuration during System Update process. This fails with:
1659553329845.png
 
Last edited:
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