TrueNAS 12.0-U4 -->> BackBlaze ... unable to access/pair/sync

IanMcLachlan

Cadet
Joined
Jul 5, 2021
Messages
1
Hi All,

Have set up a new TrueNAS 12.0-U4 box and trying to get it to sync with my BackBlaze cloud storage. However, I'm faced with the following error:

failed to authorize account: failed to authenticate: Get “https://api.backblazeb2.com/b2api/v1/b2_authorize_account”: EOF

Have checked and verified:

the API settings for BB on another box
nameserver and default GW settings in Global config
WAF for any traffic blocking

Have manually tried to connect using rclone:

root@truenas[~]# rclone lsd -vv BackBlazeB2:
2021/07/06 12:01:26 DEBUG : rclone: Version "v1.53.1-DEV" starting with parameters ["rclone" "lsd" "-vv" "BackBlazeB2:"]2021/07/06 12:01:26 DEBUG : Using config file from "/root/.config/rclone/rclone.conf"
2021/07/06 12:01:26 DEBUG : Creating backend with remote "BackBlazeB2:"
2021/07/06 12:01:47 DEBUG : pacer: low level retry 1/10 (error Get "https://api.backblazeb2.com/b2api/v1/b2_authorize_account": EOF)
2021/07/06 12:01:47 DEBUG : pacer: Rate limited, increasing sleep to 20ms

When I try a simple curl:

root@truenas[~]# curl https://api.backblazeb2.com/b2api/v1/b2_authorize_account
curl: (35) OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to api.backblazeb2.com:443

As indicated above, from the same site I can access the BB bucket, so I know the firewall and API details are correct.

Internet and DNS are fine:

root@truenas[~]# ping www.yahoo.com
PING new-fp-shed.wg1.b.yahoo.com (87.248.100.216): 56 data bytes
64 bytes from 87.248.100.216: icmp_seq=0 ttl=53 time=24.928 ms

Anyone any ideas as to what it might be?

Apprciate your help !!

IM
 
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