SMART Report

[JKman]

Hi,
I just got the Freenas Mini and I love it by the way, so compact for what it gives you.

I am having a hdd issue here from the SMART reports. The hdd in question is the topmost drive in the rack. I am wondering if this is a symptom of the drive about to fail or is the top rack slot truly too hot.

Does anyone have any experience or advice on this matter? Not sure what I should do.

Code:

SMART Attributes Data Structure revision number: 10                                                                               
Vendor Specific SMART Attributes with Thresholds:                                                                                 
ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE                                   
190 Airflow_Temperature_Cel 0x0022  026  023  045    Old_age  Always  FAILING_NOW 74 (4 24 76 64 0)

 

[warri]

Which vendor and model is that HDD? Can you post the complete smart output obtainable with smartctl -q noserial -a /dev/XXX?

If the raw value is correct, your HDD's temperature is 74°C - which is extremely hot. But sometimes it depends on the vendor how to interpret such values.. If it really is that hot the temperatures would probably cause read/write errors quickly, for that you should check the other SMART attributes.

But to make sure why don't you just go and check the temperature manually? But don't burn yourself ;)

 

[cyberjock]

I would check the fan on that thing. I've got WD Reds in mine and they are running at like 26C. That temp is indeed indicating 74C, which is so hot it has probably invalidated the warranty. Most are void at 65C.

What disk brand and model is that drive?

 

[JKman]

here is the SMART report

Code:

smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE-p4 amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
=== START OF INFORMATION SECTION ===
Model Family:    Seagate Barracuda XT
Device Model:    ST33000651AS
Firmware Version: CC44
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:  ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun Apr 27 01:33:04 2014 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.
 
General SMART Values:
Offline data collection status:  (0x82)    Offline data collection activity
                    was completed without error.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (  0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:        (  609) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (  1) minutes.
Extended self-test routine
recommended polling time:      ( 466) minutes.
Conveyance self-test routine
recommended polling time:      (  2) minutes.
SCT capabilities:            (0x103f)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.
 
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate    0x000f  113  099  006    Pre-fail  Always      -      54662395
  3 Spin_Up_Time            0x0003  082  082  000    Pre-fail  Always      -      0
  4 Start_Stop_Count        0x0032  100  100  020    Old_age  Always      -      345
  5 Reallocated_Sector_Ct  0x0033  100  100  036    Pre-fail  Always      -      0
  7 Seek_Error_Rate        0x000f  064  060  030    Pre-fail  Always      -      2829497
  9 Power_On_Hours          0x0032  091  091  000    Old_age  Always      -      8700
10 Spin_Retry_Count        0x0013  100  100  097    Pre-fail  Always      -      0
12 Power_Cycle_Count      0x0032  100  100  020    Old_age  Always      -      98
183 Runtime_Bad_Block      0x0032  100  100  000    Old_age  Always      -      0
184 End-to-End_Error        0x0032  100  100  099    Old_age  Always      -      0
187 Reported_Uncorrect      0x0032  100  100  000    Old_age  Always      -      0
188 Command_Timeout        0x0032  100  100  000    Old_age  Always      -      4295032833
189 High_Fly_Writes        0x003a  100  100  000    Old_age  Always      -      0
190 Airflow_Temperature_Cel 0x0022  028  023  045    Old_age  Always  FAILING_NOW 72 (4 123 76 64 0)
191 G-Sense_Error_Rate      0x0032  100  100  000    Old_age  Always      -      0
192 Power-Off_Retract_Count 0x0032  100  100  000    Old_age  Always      -      33
193 Load_Cycle_Count        0x0032  100  100  000    Old_age  Always      -      403
194 Temperature_Celsius    0x0022  072  077  000    Old_age  Always      -      72 (0 21 0 0 0)
195 Hardware_ECC_Recovered  0x001a  017  003  000    Old_age  Always      -      54662395
197 Current_Pending_Sector  0x0012  100  100  000    Old_age  Always      -      0
198 Offline_Uncorrectable  0x0010  100  100  000    Old_age  Offline      -      0
199 UDMA_CRC_Error_Count    0x003e  200  200  000    Old_age  Always      -      0
240 Head_Flying_Hours      0x0000  100  253  000    Old_age  Offline      -      151805619078005
241 Total_LBAs_Written      0x0000  100  253  000    Old_age  Offline      -      2247606213
242 Total_LBAs_Read        0x0000  100  253  000    Old_age  Offline      -      380376148
 
SMART Error Log Version: 1
No Errors Logged
 
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline      Completed without error      00%      8686        -
# 2  Short offline      Completed without error      00%      8662        -
# 3  Short offline      Completed without error      00%      8639        -
 
SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

[cyberjock]

aha.. you got 7200RPM hard drives. Those run hot, period. The solution.. don't buy hard drives that could double as a small oven.

I'm not sure how you are going to solve this problem. Maybe try changing your BIOS settings for the fan to keep it on high all the time. Other than that, either cook the drives to death or replace them with a lower RPM.

 

[JKman]

ah crap. didn't know that would be a problem when i bought them.

i have one of the seagates. the other 3 are toshiba's. guess i need to think about ditching these or getting a better fan?

Code:

smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE-p4 amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
=== START OF INFORMATION SECTION ===
Model Family:    Toshiba 3.5" HDD DT01ACA...
Device Model:    TOSHIBA DT01ACA300
Firmware Version: MX6OABB0
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:    512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:  ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sun Apr 27 01:43:38 2014 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
General SMART Values:
Offline data collection status:  (0x84)    Offline data collection activity
                    was suspended by an interrupting command from host.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (  0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:        (22939) seconds.
Offline data collection
capabilities:              (0x5b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    No Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (  1) minutes.
Extended self-test routine
recommended polling time:      ( 383) minutes.
SCT capabilities:            (0x003d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate    0x000b  100  100  016    Pre-fail  Always      -      0
  2 Throughput_Performance  0x0005  139  139  054    Pre-fail  Offline      -      71
  3 Spin_Up_Time            0x0007  100  100  024    Pre-fail  Always      -      0
  4 Start_Stop_Count        0x0012  100  100  000    Old_age  Always      -      2
  5 Reallocated_Sector_Ct  0x0033  100  100  005    Pre-fail  Always      -      0
  7 Seek_Error_Rate        0x000b  100  100  067    Pre-fail  Always      -      0
  8 Seek_Time_Performance  0x0005  124  124  020    Pre-fail  Offline      -      33
  9 Power_On_Hours          0x0012  100  100  000    Old_age  Always      -      80
10 Spin_Retry_Count        0x0013  100  100  060    Pre-fail  Always      -      0
12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      2
192 Power-Off_Retract_Count 0x0032  100  100  000    Old_age  Always      -      4
193 Load_Cycle_Count        0x0012  100  100  000    Old_age  Always      -      4
194 Temperature_Celsius    0x0002  084  084  000    Old_age  Always      -      71 (Min/Max 25/78)
196 Reallocated_Event_Count 0x0032  100  100  000    Old_age  Always      -      0
197 Current_Pending_Sector  0x0022  100  100  000    Old_age  Always      -      0
198 Offline_Uncorrectable  0x0008  100  100  000    Old_age  Offline      -      0
199 UDMA_CRC_Error_Count    0x000a  200  200  000    Old_age  Always      -      0
 
SMART Error Log Version: 1
No Errors Logged
 
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline      Completed without error      00%        66        -
# 2  Short offline      Completed without error      00%        42        -
# 3  Short offline      Completed without error      00%        18        -
 
SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

[Hash]

Yeah I have the same problem under heavy loads. You need some powerful fans cooling them drives. I have these cooling my drives http://www.newegg.com/Product/Product.aspx?Item=N82E16835706040 with a fan controller. These things are like jet engines.

 

[warri]

Yeah, those drives definitely run way too hot. Make sure you have a backup of your data since I wouldn't trust them too much at the moment.

 

[JKman]

wow, so thanks for the advice peeps. i got myself curious and pulled the case apart and checked that the fan was working. it was plugged in wrong!!!!

so after checking the manual and correcting it, i get these temp results from my drives. i have setup a cron job to email me these results every hour for the next couple of days. this is much better in my opinion:

Code:

HDD temp :
ada4 40C 93845KJKS TOSHIBA
ada3 42C Z29047VY ST33000651AS
ada2 40C B0714109401000000019 16GB
ada1 38C 938464GKS TOSHIBA
ada0 38C 938446RKS TOSHIBA

so for anyone out there that got the freenas mini, double-check that it was all connected up right! don't get me wrong this is a great product, just double-check your stuff!

 

[aufalien]

Were did you get it? I got a workstation form a vendor, they plugged in the fans wrong and weeks later I had em gimme a complete replacement system. This sort of thing is a major pet peeve so hold the vendor to the coals.

 

[JKman]

IX systems

 

[cyberjock]

Hehe. Now you see why the first thing I said above was "check the fan on that thing". I've had hard drives in the 60C range, and even a small amount of air movement will keep it below 60C. To get that high the fan just *HAD* to be broken or at least not working.

Edit: On another note, hard drives should be kept below 40C. Not sure if that will be possible with 7200RPM drives. There really is no need for the higher powered, lower latency drives in a system such as a FreeNAS Mini. You won't see any benefits unless you consider 'hard drives failing more often' to be a benefit. ;)

 

[aufalien]

Very simple, if I were you, I'd ask for a complete system replacement as there is no telling what long term damage this high temp may have caused.

I often hear way too much "its all good bro, its all good", "I'm cool, no probs" etc... First off, no its not all good, it all sux but I digress :)

I'm more then sure IX would do the right thing.

 

[JKman]

Just an update on this. Thought the community should know about my experience with iXsystems on this matter.

I did go back to them to report the issue. First off, this process took way too long (60+ days). Second, I am still not happy with the result. Instead of replacing the hard drives as I requested, they replaced the entire system (minus the hard drives -- these were the issue, not the system). I already knew the system (sans hard drives) was operating within tolerance. What wasn't working were the temperature of the hard drives, solely due to the way iXsystems hooked up the system. I even showed them the SMART results above confirming the temperatures of the hard drives operating outside acceptable ranges.

All I wanted was replacement hard drives. Instead they sent me a replacement driveless system like originally purchased (for likely the same/higher cost as what would have made me a happy customer). So just a warning for anyone purchasing this system from iXsystems. Don't expect to come away satisfied if you have issues. You may be better off building your own system.

 

[cyberjock]

I'm gonna PM you...

Edit: Looking at your temperature info, those drives didn't come with the Mini, did they?

 

[JKman]

just updating this thread. so the seagate drive that overheated finally died. over 4 years later!!! lol go seagate!