Reporting for All Data Points is Null

[Compress4879]

Hi all, I've been researching this issue for a couple weeks now and have had no luck. I recently built this system less than a month ago and the Reporting tab has been completely blank since the installation. The interesting thing is that the widgets on the Dashboard will tell me all the real-time information. These are the things I have tried:

1.) Accessing the GUI with the IP address.
2.) Accessing the GUI from the FDQN (running behind Nginx Proxy Manager in a Docker container on a different Ubuntu server).
3.) Accessing the GUI from Chrome, MS Edge, and Firefox.
4.) Changing the number of graph points in the Reports config.
5.) Rebooting the system.
5.) Every piece of advice from this forum post here and here.

Screenshot of the Dashboard page in case that's helpful in any way:

I don't know if there's something I'm missing here. If anyone has any suggestions, I would absolutely appreciate it. Thank you in advance!

 

[FrankWard]

I have stats, but cannot see them by the 'hour' timestamp. They are all null, which is impossible if there's data for the 'day' available. Here's my screen. Is this the same issue?

 

[CacheMeIfYouCan]

I think that had the same issue. I've installed (my first) two TrueNAS systems and I had the same problem with both. Data seemed to be displayed except for the 1 hour range. Actually, when I consulted the other ranges, such as the 1 day range (Figure 1), it seems that the data was collected in the wrong time zone bin. I had data filed for the last few days up to 4 hours ago and nothing from 4 hours ago to now. My time zone being EDT, it is +4 hours of UTC.

Figure 1 : Symptom before the fix.

Then I tried a solution that I found in another post, which is to set the time using UTC notation, such as

sudo timedatectl set-time "2023-10-23 8:40:40 UTC"

The reports started to collect in the right time bins after I rebooted the system (Figure 2), which I did about half an hour after the timedatectl command.

Now all is good for me. I am going to implement this in my second system.

Figure 2 : Data is collected correctly now.

 

[FrankWard]

I think that had the same issue. I've installed (my first) two TrueNAS systems and I had the same problem with both. Data seemed to be displayed except for the 1 hour range. Actually, when I consulted the other ranges, such as the 1 day range (Figure 1), it seems that the data was collected in the wrong time zone bin. I had data filed for the last few days up to 4 hours ago and nothing from 4 hours ago to now. My time zone being EDT, it is +4 hours of UTC.

Figure 1 : Symptom before the fix.

Then I tried a solution that I found in another post, which is to set the time using UTC notation, such as

The reports started to collect in the right time bins after I rebooted the system (Figure 2), which I did about half an hour after the timedatectl command.

Now all is good for me. I am going to implement this in my second system.

Figure 2 : Data is collected correctly now.

This also resolved for my system on its own. Probably a reboot as you've described. Good notes for those who follow.