Remote assistance

duketate

Dabbler
Joined
May 26, 2020
Messages
17
Hi!

I was wondering if anyone in this forum is offering remote assistance? I have Version: FreeNAS-11.3-U2.1
Earlier, I used version 9, and that worked fine. However, since migrating to 11 I am unable to properly configure Win and Linux/Unix shares.
It is very frustrating for me since I don't have the knowledge or time to devote to resolving the issue.
Any volunteers that can help?
Thanks.
 

Kris Moore

SVP of Engineering
Administrator
Moderator
iXsystems
Joined
Nov 12, 2015
Messages
1,471
Dukeata,

Folks here are usually pretty willing to lend help wherever they can. Suggest you first post more details about the specific issues you've been facing. More often than not those details allow us to help get you fixed up right here via the forums.
 

duketate

Dabbler
Joined
May 26, 2020
Messages
17
Thank you, Kris.

It appears to be a simple issue, but I am unable to resolve it correctly: I have a pool created that I would like to make accessible to internal users. My goal is to do it in such a way so that they can access the NAS transparently as a shared network drive. No need to log in, etc. (Obviously, the outside users would need to log in in order to access.)

I was following the NAS instructions on creating homeuser account and managed to somehow get the Win share to work, but was never able to get the Linix share to work. In attempting to enable the Linux share, I messed up the Win side - so nothing works right now.

Luckily, not much of the data is on the NAS at the moment - but I would like to save it if possible.
 

duketate

Dabbler
Joined
May 26, 2020
Messages
17
As for the hardware that the NAS runs on: it is an old HP DL380 blade server, with 12 TB of storage. I do video production and need large storage for my projects.
 

Kris Moore

SVP of Engineering
Administrator
Moderator
iXsystems
Joined
Nov 12, 2015
Messages
1,471
Ok, so the Hardware shouldn't really be a factor here. How did you setup your SMB shares? Once you had Win shares working, then it should have been somewhat easy to get the Linux mounting working. What kind of command were you using to mount and what errors where thrown?
 

duketate

Dabbler
Joined
May 26, 2020
Messages
17
That is exactly the problem: NAS didn't report any errors or warnings, so I kept on tinkering...

Linux has always responded with "Unable to mount location", although it sees it. File sharing, FTP - all the same. Since I use Linux Mint my network browser (Nemo) says that it can access NFS shares.

Windows can see and access the NAS, but not the right directory?

I believe that it has something to do with ACLs...
 

duketate

Dabbler
Joined
May 26, 2020
Messages
17
One extra question: since FreeNAS is so powerful and complex, maybe I should just install Nextcloud plugin and operate that way? Pros/Cons?
 

duketate

Dabbler
Joined
May 26, 2020
Messages
17
That is exactly the problem: NAS didn't report any errors or warnings, so I kept on tinkering...

Linux has always responded with "Unable to mount location", although it sees it. File sharing, FTP - all the same. Since I use Linux Mint my network browser (Nemo) says that it can access NFS shares.

Windows can see and access the NAS, but not the right directory?

I believe that it has something to do with ACLs...
should say Nemo CAN'T see NFS shares
 

Yorick

Wizard
Joined
Nov 4, 2018
Messages
1,912
We need more to go on. You say "internal users" - in a Workgroup, or using AD? If AD, all authentication would happen through that. If Workgroup, then the "Microsoft user" method can help. I'm assuming SMB for Windows. There are plenty of guides; my take on it is yonder: https://www.youtube.com/watch?v=9Xsgsap0wgQ

For Linux, are you attempting to access via SMB as well, or NFS? And if NFS, are you looking to expose the same share via NFS and SMB, or is it separate shares?
 
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