Random Drive Faults with new and tested Hardware

Cokehero · May 1, 2019

Hi everyone,

I am kind of lost right now and need help. I've setup a new Storage based on Freenas 11.2 and having issues ever since.

Hardware:

AMD Epyc 7281
256GB DDR4 ECC Samsumg Memory 2666
Supermicro H11SL-i
2x 250GB Micron SSDs (had them lying around for the system)
LSI 9305-24i HBA
24x 14TB Seagate Iron Wolf
Chelsio T540
1200W Corsair Platinum Power Supply (30A 5V/ 100A 12V)
Inter-Tech 4424 Storage Case

Issue:

I was able to install an configure the system without any issues at all, everything seemed fine and I was amazed by the performance. As soon as I am writing data to the storage drives are going to "fail" an become faulted. The drives are fine, I have checked most of the ones with issues so far (different PC smartctl, Seatools, CrystalDiskInfo). I have other storages with the same drives and have no issues at all.

What have I already done:

- Mainboard BIOS Update to the current version
- HBA Firmware and BIOS Update to curent version
- Memtest in order to check for faulty Sticks
- changed PSU and redone the cabling in order to have one clean string for four drives (except for one, only have 6 Molex/SATA cables with the PSU)
- checked all the bios settings removed every Boot-ROM of the cards
- changed 120mm fans behind the disks, temperature ist now down to 30-40 °C while running

What I am going to do today:

- put 8 Disks on the mainboard, 8 disks on the LSI9305-24i and 8 Disks on a flashed LSI 9211-8i and check if anything in the behavior changes
- this way I can check if the cables (SFF-8643toSFF-8087) are causing issues (the ones connected to the mainboard) or if the LSI9305-24i is causing these issues

Following the system informations:

Cokehero · May 1, 2019

Code:

zpool status
  pool: Data
 state: UNAVAIL
status: One or more devices are faulted in response to persistent errors.  There are insufficient replicas for the pool to
        continue functioning.
action: Destroy and re-create the pool from a backup source.  Manually marking the device
        repaired using 'zpool clear' may allow some data to be recovered.
  scan: none requested
config:

        NAME                                            STATE     READ WRITE CKSUM
        Data                                            UNAVAIL     15     0     0
          raidz2-0                                      DEGRADED     0     0     0
            gptid/4f055c01-6b4f-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0
            gptid/5793e431-6b4f-11e9-a114-ac1f6bd120a8  FAULTED      7     1     0  too many errors
            gptid/604182f8-6b4f-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0
            gptid/68d26f15-6b4f-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0
            gptid/71841412-6b4f-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0
            gptid/7a0208c5-6b4f-11e9-a114-ac1f6bd120a8  FAULTED      6     4     0  too many errors
          raidz2-1                                      UNAVAIL     33     0     0
            gptid/82bd7959-6b4f-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0
            gptid/8b528d85-6b4f-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0
            gptid/93204966-6b4f-11e9-a114-ac1f6bd120a8  FAULTED      6 12.2K     0  too many errors
            gptid/9b650538-6b4f-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0
            gptid/a6aafb61-6b4f-11e9-a114-ac1f6bd120a8  FAULTED     18     4     0  too many errors
            gptid/af3e0110-6b4f-11e9-a114-ac1f6bd120a8  FAULTED     31    24     0  too many errors
          raidz2-2                                      DEGRADED     0     0     0
            gptid/b7fbdf4b-6b4f-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0
            gptid/c0ac7627-6b4f-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0
            gptid/c971c99f-6b4f-11e9-a114-ac1f6bd120a8  FAULTED      6   238     0  too many errors
            gptid/d24765b1-6b4f-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0
            gptid/db2c98ba-6b4f-11e9-a114-ac1f6bd120a8  FAULTED      6 8.89K     0  too many errors
            gptid/e3dc14d7-6b4f-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0
          raidz2-3                                      UNAVAIL     42     0     0
            gptid/ecb4111a-6b4f-11e9-a114-ac1f6bd120a8  FAULTED     64    62     0  too many errors
            gptid/f591371d-6b4f-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0
            gptid/fd7c30a3-6b4f-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0
            gptid/0600be3f-6b50-11e9-a114-ac1f6bd120a8  FAULTED     22     4     0  too many errors
            gptid/0ed0332a-6b50-11e9-a114-ac1f6bd120a8  FAULTED     21 9.38K     0  too many errors
            gptid/17c1d2b8-6b50-11e9-a114-ac1f6bd120a8  ONLINE       0     0     0

errors: 536667 data errors, use '-v' for a list

  pool: freenas-boot
 state: ONLINE
  scan: scrub repaired 0 in 0 days 00:00:02 with 0 errors on Wed May  1 03:45:02 2019
config:

        NAME        STATE     READ WRITE CKSUM
        freenas-boot  ONLINE       0     0     0
          mirror-0  ONLINE       0     0     0
            ada0p2  ONLINE       0     0     0
            ada1p2  ONLINE       0     0     0

errors: No known data errors

Code:

smartctl -x /dev/da8
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.2-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     ST14000VN0008-2JG101
Serial Number:    ZHZ2H4BL
LU WWN Device Id: 5 000c50 0b5527662
Firmware Version: SC60
User Capacity:    14,000,519,643,136 bytes [14.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-4 T13/BSR INCITS 529 revision 5
SATA Version is:  SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu May  2 07:46:59 2019 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Disabled
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Write SCT (Get) Feature Control Command failed: scsi error unsupported field in scsi command
Wt Cache Reorder: Unknown (SCT Feature Control command failed)

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  567) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        (1290) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x50bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR--   068   064   044    -    6057480
  3 Spin_Up_Time            PO----   093   093   000    -    0
  4 Start_Stop_Count        -O--CK   100   100   020    -    4
  5 Reallocated_Sector_Ct   PO--CK   100   100   010    -    0
  7 Seek_Error_Rate         POSR--   073   060   045    -    19272055
  9 Power_On_Hours          -O--CK   100   100   000    -    320
 10 Spin_Retry_Count        PO--C-   100   100   097    -    0
 12 Power_Cycle_Count       -O--CK   100   100   020    -    4
 18 Unknown_Attribute       PO-R--   100   100   050    -    0
187 Reported_Uncorrect      -O--CK   100   100   000    -    0
188 Command_Timeout         -O--CK   100   099   000    -    47245361163
190 Airflow_Temperature_Cel -O---K   059   049   040    -    41 (Min/Max 24/47)
192 Power-Off_Retract_Count -O--CK   100   100   000    -    9
193 Load_Cycle_Count        -O--CK   100   100   000    -    15
194 Temperature_Celsius     -O---K   041   050   000    -    41 (0 23 0 0 0)
195 Hardware_ECC_Recovered  -O-RC-   068   064   000    -    6057480
197 Current_Pending_Sector  -O--C-   100   100   000    -    0
198 Offline_Uncorrectable   ----C-   100   100   000    -    0
199 UDMA_CRC_Error_Count    -OSRCK   200   200   000    -    0
200 Multi_Zone_Error_Rate   PO---K   100   100   001    -    0
240 Head_Flying_Hours       ------   100   253   000    -    287 (98 54 0)
241 Total_LBAs_Written      ------   100   253   000    -    12885785337
242 Total_LBAs_Read         ------   100   253   000    -    2257050566
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      5  Ext. Comprehensive SMART error log
0x04       GPL     R/O    256  Device Statistics log
0x04       SL      R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x08       GPL     R/O      2  Power Conditions log
0x09           SL  R/W      1  Selective self-test log
0x0a       GPL     R/W      8  Device Statistics Notification
0x0c       GPL     R/O   2048  Pending Defects log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x13       GPL     R/O      1  SATA NCQ Send and Receive log
0x15       GPL     R/W      1  Rebuild Assist log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x24       GPL     R/O    768  Current Device Internal Status Data log
0x2f       GPL     -        1  Set Sector Configuration
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa1       GPL,SL  VS      24  Device vendor specific log
0xa2       GPL     VS   16320  Device vendor specific log
0xa4       GPL,SL  VS     160  Device vendor specific log
0xa6       GPL     VS     192  Device vendor specific log
0xa8-0xa9  GPL,SL  VS     136  Device vendor specific log
0xab       GPL     VS       1  Device vendor specific log
0xad       GPL     VS      16  Device vendor specific log
0xbe-0xbf  GPL     VS   65535  Device vendor specific log
0xc1       GPL,SL  VS       8  Device vendor specific log
0xc3       GPL,SL  VS      32  Device vendor specific log
0xc9       GPL,SL  VS       8  Device vendor specific log
0xca       GPL,SL  VS      16  Device vendor specific log
0xd1       GPL     VS     336  Device vendor specific log
0xd2       GPL     VS   10000  Device vendor specific log
0xd4       GPL     VS    2048  Device vendor specific log
0xda       GPL,SL  VS       1  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (5 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       522 (0x020a)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    41 Celsius
Power Cycle Min/Max Temperature:     24/47 Celsius
Lifetime    Min/Max Temperature:     23/51 Celsius
Under/Over Temperature Limit Count:   0/40

SCT Temperature History Version:     2
Temperature Sampling Period:         3 minutes
Temperature Logging Interval:        59 minutes
Min/Max recommended Temperature:     10/25 Celsius
Min/Max Temperature Limit:            5/70 Celsius
Temperature History Size (Index):    128 (75)

Index    Estimated Time   Temperature Celsius
  76    2019-04-27 02:40    44  *************************
  77    2019-04-27 03:39    44  *************************
  78    2019-04-27 04:38    44  *************************
  79    2019-04-27 05:37    45  **************************
  80    2019-04-27 06:36    47  ****************************
  81    2019-04-27 07:35    48  *****************************
 ...    ..(  3 skipped).    ..  *****************************
  85    2019-04-27 11:31    48  *****************************
  86    2019-04-27 12:30    47  ****************************
  87    2019-04-27 13:29    47  ****************************
  88    2019-04-27 14:28    47  ****************************
  89    2019-04-27 15:27    48  *****************************
  90    2019-04-27 16:26    48  *****************************
  91    2019-04-27 17:25    47  ****************************
  92    2019-04-27 18:24    47  ****************************
  93    2019-04-27 19:23    49  ******************************
 ...    ..(  2 skipped).    ..  ******************************
  96    2019-04-27 22:20    49  ******************************
  97    2019-04-27 23:19    48  *****************************
  98    2019-04-28 00:18    48  *****************************
  99    2019-04-28 01:17    48  *****************************
 100    2019-04-28 02:16    49  ******************************
 101    2019-04-28 03:15    48  *****************************
 102    2019-04-28 04:14    47  ****************************
 103    2019-04-28 05:13    47  ****************************
 104    2019-04-28 06:12    47  ****************************
 105    2019-04-28 07:11    48  *****************************
 106    2019-04-28 08:10    48  *****************************
 107    2019-04-28 09:09    46  ***************************
 108    2019-04-28 10:08    45  **************************
 109    2019-04-28 11:07    44  *************************
 ...    ..( 17 skipped).    ..  *************************
 127    2019-04-29 04:49    44  *************************
   0    2019-04-29 05:48    43  ************************
   1    2019-04-29 06:47    44  *************************
 ...    ..(  3 skipped).    ..  *************************
   5    2019-04-29 10:43    44  *************************
   6    2019-04-29 11:42    43  ************************
   7    2019-04-29 12:41    44  *************************
 ...    ..(  3 skipped).    ..  *************************
  11    2019-04-29 16:37    44  *************************
  12    2019-04-29 17:36     ?  -
  13    2019-04-29 18:35    23  ****
  14    2019-04-29 19:34    39  ********************
  15    2019-04-29 20:33    43  ************************
  16    2019-04-29 21:32    44  *************************
  17    2019-04-29 22:31    44  *************************
  18    2019-04-29 23:30    45  **************************
  19    2019-04-30 00:29    46  ***************************
  20    2019-04-30 01:28    47  ****************************
 ...    ..(  3 skipped).    ..  ****************************
  24    2019-04-30 05:24    47  ****************************
  25    2019-04-30 06:23    48  *****************************
  26    2019-04-30 07:22    49  ******************************
  27    2019-04-30 08:21    49  ******************************
  28    2019-04-30 09:20    48  *****************************
  29    2019-04-30 10:19    45  **************************
  30    2019-04-30 11:18    44  *************************
  31    2019-04-30 12:17    45  **************************
  32    2019-04-30 13:16    46  ***************************
  33    2019-04-30 14:15    43  ************************
  34    2019-04-30 15:14     ?  -
  35    2019-04-30 16:13    24  *****
  36    2019-04-30 17:12    42  ***********************
  37    2019-04-30 18:11    45  **************************
  38    2019-04-30 19:10    45  **************************
  39    2019-04-30 20:09    44  *************************
  40    2019-04-30 21:08    44  *************************
  41    2019-04-30 22:07    45  **************************
  42    2019-04-30 23:06    46  ***************************
  43    2019-05-01 00:05    47  ****************************
  44    2019-05-01 01:04    44  *************************
  45    2019-05-01 02:03    43  ************************
  46    2019-05-01 03:02    44  *************************
  47    2019-05-01 04:01    43  ************************
  48    2019-05-01 05:00    41  **********************
 ...    ..( 26 skipped).    ..  **********************
  75    2019-05-02 07:33    41  **********************

SCT Error Recovery Control:
           Read:     70 (7.0 seconds)
          Write:     70 (7.0 seconds)

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) supported [please try: '-l defects']

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x000a  2           10  Device-to-host register FISes sent due to a COMRESET
0x0001  2            0  Command failed due to ICRC error
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS

Cokehero · May 1, 2019

Code:

smartctl -x /dev/da16
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.2-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     ST14000VN0008-2JG101
Serial Number:    ZHZ1DMT9
LU WWN Device Id: 5 000c50 0b42217cd
Firmware Version: SC60
User Capacity:    14,000,519,643,136 bytes [14.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-4 T13/BSR INCITS 529 revision 5
SATA Version is:  SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Thu May  2 07:47:40 2019 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Disabled
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Write SCT (Get) Feature Control Command failed: scsi error unsupported field in scsi command
Wt Cache Reorder: Unknown (SCT Feature Control command failed)

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  567) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        (1305) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x50bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR--   083   064   044    -    186201560
  3 Spin_Up_Time            PO----   087   087   000    -    0
  4 Start_Stop_Count        -O--CK   100   100   020    -    17
  5 Reallocated_Sector_Ct   PO--CK   100   100   010    -    0
  7 Seek_Error_Rate         POSR--   074   060   045    -    22802078
  9 Power_On_Hours          -O--CK   100   100   000    -    232
 10 Spin_Retry_Count        PO--C-   100   100   097    -    0
 12 Power_Cycle_Count       -O--CK   100   100   020    -    17
 18 Unknown_Attribute       PO-R--   100   100   050    -    0
187 Reported_Uncorrect      -O--CK   100   100   000    -    0
188 Command_Timeout         -O--CK   100   099   000    -    60130459662
190 Airflow_Temperature_Cel -O---K   061   052   040    -    39 (Min/Max 24/47)
192 Power-Off_Retract_Count -O--CK   100   100   000    -    5
193 Load_Cycle_Count        -O--CK   100   100   000    -    846
194 Temperature_Celsius     -O---K   039   048   000    -    39 (0 21 0 0 0)
195 Hardware_ECC_Recovered  -O-RC-   083   064   000    -    186201560
197 Current_Pending_Sector  -O--C-   100   100   000    -    0
198 Offline_Uncorrectable   ----C-   100   100   000    -    0
199 UDMA_CRC_Error_Count    -OSRCK   200   200   000    -    0
200 Multi_Zone_Error_Rate   PO---K   100   100   001    -    0
240 Head_Flying_Hours       ------   100   253   000    -    161 (140 73 0)
241 Total_LBAs_Written      ------   100   253   000    -    13931713814
242 Total_LBAs_Read         ------   100   253   000    -    5301785566
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      5  Ext. Comprehensive SMART error log
0x04       GPL     R/O    256  Device Statistics log
0x04       SL      R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x08       GPL     R/O      2  Power Conditions log
0x09           SL  R/W      1  Selective self-test log
0x0a       GPL     R/W      8  Device Statistics Notification
0x0c       GPL     R/O   2048  Pending Defects log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x13       GPL     R/O      1  SATA NCQ Send and Receive log
0x15       GPL     R/W      1  Rebuild Assist log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x24       GPL     R/O    768  Current Device Internal Status Data log
0x2f       GPL     -        1  Set Sector Configuration
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa1       GPL,SL  VS      24  Device vendor specific log
0xa2       GPL     VS   16320  Device vendor specific log
0xa4       GPL,SL  VS     160  Device vendor specific log
0xa6       GPL     VS     192  Device vendor specific log
0xa8-0xa9  GPL,SL  VS     136  Device vendor specific log
0xab       GPL     VS       1  Device vendor specific log
0xad       GPL     VS      16  Device vendor specific log
0xbe-0xbf  GPL     VS   65535  Device vendor specific log
0xc1       GPL,SL  VS       8  Device vendor specific log
0xc3       GPL,SL  VS      32  Device vendor specific log
0xc9       GPL,SL  VS       8  Device vendor specific log
0xca       GPL,SL  VS      16  Device vendor specific log
0xd1       GPL     VS     336  Device vendor specific log
0xd2       GPL     VS   10000  Device vendor specific log
0xd4       GPL     VS    2048  Device vendor specific log
0xda       GPL,SL  VS       1  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (5 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       522 (0x020a)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    39 Celsius
Power Cycle Min/Max Temperature:     24/47 Celsius
Lifetime    Min/Max Temperature:     21/48 Celsius
Under/Over Temperature Limit Count:   0/40

SCT Temperature History Version:     2
Temperature Sampling Period:         3 minutes
Temperature Logging Interval:        59 minutes
Min/Max recommended Temperature:     10/25 Celsius
Min/Max Temperature Limit:            5/70 Celsius
Temperature History Size (Index):    128 (7)

Index    Estimated Time   Temperature Celsius
   8    2019-04-27 02:40    42  ***********************
   9    2019-04-27 03:39    42  ***********************
  10    2019-04-27 04:38    43  ************************
  11    2019-04-27 05:37    43  ************************
  12    2019-04-27 06:36    44  *************************
  13    2019-04-27 07:35    46  ***************************
  14    2019-04-27 08:34    46  ***************************
  15    2019-04-27 09:33    46  ***************************
  16    2019-04-27 10:32    47  ****************************
  17    2019-04-27 11:31    46  ***************************
 ...    ..(  7 skipped).    ..  ***************************
  25    2019-04-27 19:23    46  ***************************
  26    2019-04-27 20:22    47  ****************************
  27    2019-04-27 21:21    47  ****************************
  28    2019-04-27 22:20    48  *****************************
  29    2019-04-27 23:19    47  ****************************
  30    2019-04-28 00:18    46  ***************************
 ...    ..(  2 skipped).    ..  ***************************
  33    2019-04-28 03:15    46  ***************************
  34    2019-04-28 04:14    45  **************************
 ...    ..(  2 skipped).    ..  **************************
  37    2019-04-28 07:11    45  **************************
  38    2019-04-28 08:10    46  ***************************
  39    2019-04-28 09:09    47  ****************************
  40    2019-04-28 10:08    42  ***********************
  41    2019-04-28 11:07    41  **********************
 ...    ..( 16 skipped).    ..  **********************
  58    2019-04-29 03:50    41  **********************
  59    2019-04-29 04:49    40  *********************
  60    2019-04-29 05:48    40  *********************
  61    2019-04-29 06:47    40  *********************
  62    2019-04-29 07:46    41  **********************
  63    2019-04-29 08:45    41  **********************
  64    2019-04-29 09:44    40  *********************
  65    2019-04-29 10:43    40  *********************
  66    2019-04-29 11:42    41  **********************
 ...    ..(  4 skipped).    ..  **********************
  71    2019-04-29 16:37    41  **********************
  72    2019-04-29 17:36     ?  -
  73    2019-04-29 18:35    22  ***
  74    2019-04-29 19:34    38  *******************
  75    2019-04-29 20:33    42  ***********************
  76    2019-04-29 21:32    43  ************************
  77    2019-04-29 22:31    43  ************************
  78    2019-04-29 23:30    43  ************************
  79    2019-04-30 00:29    45  **************************
  80    2019-04-30 01:28    46  ***************************
  81    2019-04-30 02:27    46  ***************************
  82    2019-04-30 03:26    45  **************************
  83    2019-04-30 04:25    45  **************************
  84    2019-04-30 05:24    45  **************************
  85    2019-04-30 06:23    46  ***************************
  86    2019-04-30 07:22    47  ****************************
  87    2019-04-30 08:21    47  ****************************
  88    2019-04-30 09:20    46  ***************************
  89    2019-04-30 10:19    44  *************************
  90    2019-04-30 11:18    44  *************************
  91    2019-04-30 12:17    45  **************************
  92    2019-04-30 13:16    45  **************************
  93    2019-04-30 14:15    40  *********************
  94    2019-04-30 15:14     ?  -
  95    2019-04-30 16:13    24  *****
  96    2019-04-30 17:12    40  *********************
  97    2019-04-30 18:11    44  *************************
  98    2019-04-30 19:10    44  *************************
  99    2019-04-30 20:09    43  ************************
 100    2019-04-30 21:08    43  ************************
 101    2019-04-30 22:07    44  *************************
 102    2019-04-30 23:06    45  **************************
 103    2019-05-01 00:05    43  ************************
 104    2019-05-01 01:04    42  ***********************
 105    2019-05-01 02:03    41  **********************
 106    2019-05-01 03:02    41  **********************
 107    2019-05-01 04:01    40  *********************
 108    2019-05-01 05:00    39  ********************
 ...    ..(  2 skipped).    ..  ********************
 111    2019-05-01 07:57    39  ********************
 112    2019-05-01 08:56    38  *******************
 113    2019-05-01 09:55    38  *******************
 114    2019-05-01 10:54    39  ********************
 115    2019-05-01 11:53    39  ********************
 116    2019-05-01 12:52    39  ********************
 117    2019-05-01 13:51    38  *******************
 118    2019-05-01 14:50    39  ********************
 ...    ..( 16 skipped).    ..  ********************
   7    2019-05-02 07:33    39  ********************

SCT Error Recovery Control:
           Read:     70 (7.0 seconds)
          Write:     70 (7.0 seconds)

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) supported [please try: '-l defects']

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x000a  2            9  Device-to-host register FISes sent due to a COMRESET
0x0001  2            0  Command failed due to ICRC error
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS

These are just two disks.

I hope someone has an idea, this setup is really taking time and we need it running.

Tanks!

Chris Moore · May 1, 2019

Send the Iron Wolf drives back. Bad batch or something. Get some Seagate Exos drives.

Cokehero · May 1, 2019

Well this isn't that easy, as long as I can't prrof any defects with the drives I can't send them back. We have two different Storage Systems (Linux mdadm/Synology) that are using the same Drives (58 in count) and they are running.

We also geht extremely good discounts on the basic NAS drives, so no different drives, Freenas got to be able to run with Iron Wolfes.

Chris Moore · May 2, 2019

Looking at the SMART data you posted, it does not appear that you have scheduled any short or long tests on the drives. I would suggest following a setup guide that would help you get the system property configured.
Here's a link to a good one.

Uncle Fester's Basic FreeNAS Configuration Guide
https://www.familybrown.org/dokuwiki/doku.php?id=fester:intro

Cokehero said:
2x 250GB Micron SSDs (had them lying around for the system)

What are they used for?

Cokehero said:
Inter-Tech 4424 Storage Case

Probably a good idea to bump the airflow up because the drive stats you shared show a high temp at the drive.

Cokehero said:
LSI 9305-24i HBA

I would suspect that the drives are not responding quickly enough or they actually have defects. You need to run a long SMART test against all of those drives.

Cokehero · May 2, 2019

Thanks Chris, will do that as soon as the basic issues are gone. Long smart Tests have been done with all drives in a different system (Synology RS4017xs) the las weekend.

So far I have switched to 2 LSI9211-8i and the onboard SATA and no issues at all. Seems as if the LSI 9305-24i is faulty or simply does not like the cables.

Will check back by tomorrow and will be checking back with new cables SFF8643 LSI branded.

Thanks so far.

Chris Moore · May 2, 2019

Cokehero said:
Long smart Tests have been done with all drives in a different system (Synology RS4017xs) the las weekend.

That is not reflected in the SMART status report you posted above:

Code:

SMART Extended Self-test Log Version: 1 (1 sectors)
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

Cokehero said:
Seems as if the LSI 9305-24i is faulty or simply does not like the cables.

Is this what you have?
https://www.newegg.com/Product/Product.aspx?Item=N82E16816118248

What kind of workload is this system being built for?
If the desire is high random IO, your best solution, better than a single 12GB SAS card, is to use three of these:
https://www.ebay.com/itm/HP-H220-6G...0-IT-Mode-for-ZFS-FreeNAS-unRAID/162862201664
They are already flashed to the correct firmware and having three controller chips working the drive interface gives you more IO overhead.

Chris Moore · May 2, 2019

Cokehero said:
Will check back by tomorrow

It would be more benefit to you if you setup to receive email alerts and checked more often because people on the forum might give you some help that could save you days of struggle.

Cokehero · May 2, 2019

Good Morning Chris,

different time zone different times...

Yes I have the LSI 9305-24i you posted, our work loads are constant reads and writes to the system. The storage is basically supposed to be for our media ingest and backup of these files.

So Every Morning we have about 1-2TBs writing to it, and a LTO backup solution is going to get that data during night times.

So far the disks on both hba's failed again but the disks on die onboard SATA Controller are working fine. Any possibility that freenas does not like certain pcie timings or speeds?

Chris Moore · May 3, 2019

Take a look at the hardware description on this server:
https://www.supermicro.com/products/system/4U/6049/SSG-6049P-E1CR60L.cfm
I have one of those loaded with 60 of the Seagate Exos 10TB drives and i have been running it hard for the last six months with zero problems.
I am able to fully saturate the 10Gb connection to the server and there is no trouble at all, even when reading and writing at the same time.
The SAS controller should not be the problem. I think it must be some setting in the system board firmware.

Although, there could be some compatibility problem with the 14TB drives, I have a hard time thinking that it where the problem lies.

Because of the newer model system board, and the problem being limited to the PCIe adapters, I am thinking the problem is in the system board. Not necessarily a defect, but perhaps there is a timing setting that needs to be adjusted.

Cokehero · May 7, 2019

Hey Everyone,

sry for the late response. So it really seems, that the whole setup fails with the PCIe HBAs, no matter which ones I use (LSI 3208, LSI 2308, LSI 2008). The only thing that is working is the onboard Sata connected to the LSI 3008 and directly to the mainboard. Which on the other hand doesn't really gives me a silver lining, cause both are directly connected to the CPUs PCIe Lanes...

Well I was about to give up for this rig, already have a Supmermicro X10SRA and an Xeon E5-1620-v3 heading my way but then there was an the release of 11.2-u4!

I have new hopes and am running tests right now with multiple streams on random IO.

If not, this mainboard and CPU goes back to server as a rendernode and I will hopefully run steady on the X10SRA.

Cheers

Cokehero · May 8, 2019

So far so good

7 hours of 10Gbit/s (7k/write 3k/read) constantly without any issues. This is still with the old LSI2008, if it stays stable till tomorrow, I will switch to the LSI2308 and test another day with real load and will try to get 15GBit/s stable. Will see if the Bond holds up.

Cheers

Cokehero · May 8, 2019

@Chris Moore

How many Connectors does your backplane have? I was thinking about getting one of these to replace my old nearline backup system (CentOs head with a AccuRAID AR442F8R and 42 Seagate Iron Wolf 10TB). Having issues with the speed, need 5 GBit/s write and 1.4 GBit/s read constantly, the fibre channel just couldn't cut it.

Chris Moore · May 8, 2019

Cokehero said:
@Chris Moore

How many Connectors does your backplane have? I was thinking about getting one of these to replace my old nearline backup system (CentOs head with a AccuRAID AR442F8R and 42 Seagate Iron Wolf 10TB). Having issues with the speed, need 5 GBit/s write and 1.4 GBit/s read constantly, the fibre channel just couldn't cut it.

https://www.ebay.com/itm/Chenbro-Cleversafe-Slicestor-1440-3-5-4u-48-Bay-Enclosure-Chassis-16gb-RAM/382905905586
This system is almost identically configured to my home NAS. It has two 24 bay backplanes.
I posted some photos of it here:
https://www.ixsystems.com/community/threads/my-new-48-bay-build.61223/

Cokehero · May 8, 2019

Thanks,

the update unfortunately didn't really change anything. Will wait for the Intel e5 and board.

Apollo · May 8, 2019

@Cokehero, I think since Freenas 11.x, there has been a lot of issues related to drives failures. It seems obvious to me there it is an underlying problem which is on the FreeBSD side. It is no coincidence so many users have experience drive failures right after upgrading to Freenas 11.2.

Cokehero · May 9, 2019

So it might be a way to go to 11.X? Testing unraid right now and hating it so far.

Haven't said anything :)

Cokehero · May 9, 2019

Unfortunately nothing changed.

I am waiting for the other motherboard to arrive.

pro lamer · May 9, 2019

Cokehero said:
Unfortunately nothing changed

Did you mean "after changing to 11.x"?

Sent from my phone

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